Redrocketlifestyle Reviews 2

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Do not buy from this company

Where do I start? I purchased a new battery for £290 last April, only to discover that it was broken before I received it. After that, I was told it wasn't the battery, but rather an issue with the screen and then the controller. I ended up buying all of these parts from him, only to be told in October that I should send the battery back for warranty.

In December, he claimed it was my fault for throttling the bike, even though the only problem was that it never worked when I got it. This feels like blatant lying.

I called on January 24, 2025, and was told the battery was on the way. Now it’s March 24, 2025, and he is ignoring my calls and putting me through to voicemail.

Do not buy from this company! I've given them multiple chances and waited almost six months for this battery to be returned to me. Their excuse about moving is unacceptable. I've had enough!

March 24, 2025
Unprompted review
Rated 1 out of 5 stars

Never buy those bikes

Never buy those bikes. Looks cool at first but that's it !!!! There is no support from Red Rocket when you have an issue. My screen crashed down after a few months. I bought a new one from them, they sent me a defective one, since then they vanished and never answer emails, phones, or anything. The battery died after a few months as well (just after the 6 month warranty), had to buy a new one my self. Not worth the trouble, there is a lot of good company out there. Choose wisely.

March 1, 2024
Unprompted review

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