Red Rock Turf and Carts Reviews 107

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that parts are exactly what they needed, fit perfectly, and are genuine. Many people highlight the competitive pricing, often finding the lowest costs online, and appreciate the fast and timely delivery service, with items arriving in good condition. The ordering process is frequently described as easy and efficient, and the staff is commended for being helpful and communicative. However, some customers experienced issues with shipping, such as unexpected customs duties for international deliveries or delays with the postal service. A few people also mentioned receiving incorrect quantities of items or being charged for shipping on split orders.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the accuracy and quality... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the fast shipping, with... See more

Price

Customers had positive experiences with price. Many reviewers found the prices to be very reasonable and... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the ease of ordering and the helpful... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the helpfulness and excellent service... See more

Based on these reviews

Rated 5 out of 5 stars

Great people.. service is wonderful. Would 100% use again & recommend to anyone that needs parts! Customer satisfaction seems to be priority #1 . The parts I ordered were exactly what I needed & good... See more

Rated 5 out of 5 stars

I ordered a set of injectors that my local dealer wanted almost $3k to acquire. I placed my order on a Monday 2 day shipping. I was called before lunch that same day and informed the injectors were... See more

Rated 5 out of 5 stars

The Toro rechargeable replacement battery was exactly what I was looking for. It was an exact match of my existing battery. I got it for a great price ( lowest I could find online) and it was delivere... See more

Rated 5 out of 5 stars

Order was a few Kawasaki decals for my zero turn. I made a mistake on the prefix for the decal and accidentally ordered the wrong one. I contacted Red Rock and immediately was greeted by Bob and he to... See more


Company details

  1. Lawn Mower Store

Written by the company

We are a small business located in Parowan, Utah specializing in supplying homeowners and businesses with replacement parts for all your lawnmowers, snowblowers, almost all small engines and basically everything a home owner uses around their home and for landscape companies. We can provide you with OEM replacement parts or bring in your machine and we can do the service for you. We are a Toro, Kawasaki and Briggs & Stratton dealer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

107 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great purchase!

The item was exactly what I required and arrived in a timely manner. The fit was perfect for my Toro ZTR mower and the price was very reasonable.

February 28, 2026
Rated 5 out of 5 stars

Excellent Customer support, much better than going through eBay

I wanted to be sure of the parts I was ordering prior to placing the order. Staff were extremely helpful and confirmed all items and answered all questions before order was placed. The shipping was fast to Canada using UPS. All items were professionally packed and arrived in perfect condition. All parts fit as advertised and I have my 2010 John Deere Gator back up and running. I highly recommend Red Rock Turf and will be using them going forward.

February 4, 2026
Unprompted review
Rated 2 out of 5 stars

I ordered brake pads and they charged…

I ordered brake pads and they charged me for two sets and I got two sets. I only needed one and I have not got a return slip yet for one of them. I ordered disc for the front and brake cylinders for the back. Everything is fine. I just have one set that I don't need.

January 19, 2026
Rated 4 out of 5 stars

You met my expectations, not the USPS

You met my expectations, BUT USPS took 18 days to DELIVER. UNBELIEVABLE - bounced it around like a basketball. From Utah (Dec 22) to Nevada, Olathe KS, Omaha, NE, Wichita KS, Kansas City, MO FINALLY Delivered to me in Nebraska. (Jan 9)

December 22, 2025
Rated 5 out of 5 stars

Bob is the best!

Order was a few Kawasaki decals for my zero turn. I made a mistake on the prefix for the decal and accidentally ordered the wrong one. I contacted Red Rock and immediately was greeted by Bob and he took care of my mistake and kept in contact with me until my item was shipped. That is frankly the best customer service I have had in a long time… That is how American businesses should be. I thank you Bob for outstanding professionalism and service. Parts came and installed flawlessly and could not have expected more.

December 1, 2025

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