Red Rose Insurance Solutions Reviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, polite, and professional during every single interaction. People note that advisors provide honest and clear guidance, making sure to find policies that genuinely suit individual needs. Reviewers consistently highlight the outstanding service, explaining that setting up cover feels entirely stress-free and straightforward from start to finish. Consumers also appreciate the transparent and pressure-free environment, where experts thoroughly explain all options and help secure much better deals. Buyers feel deeply reassured knowing they can easily receive ongoing support and assistance whenever required.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting an efficient, professional, and... See more

Service

Customers had positive experiences with service, describing the overall process as efficient, helpful, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and caring representatives... See more

User experience

People report positive experiences with user experience, highlighting a straightforward and painless process... See more

Price

Users describe positive interactions with price, noting significant savings and competitive quotes on their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Elle was great to speak to, felt that he were genuinely looking out for the customer, no hard sell just working for your benefit. Looked for the best insurance to suit the customer, followed up to ch... See more

Company replied

Rated 5 out of 5 stars

Jordan and Phil are genuinely nice guys who really know their industry. They steered myself and my business partner so we could get the best level of cover required. They gave honest advice which was... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I can’t recommend Red Rose Insurance in Blackburn enough! They made sorting my self-employed injury insurance so quick and straightforward. Everything was explained clearly, no pushy sale... See more

Company replied

Rated 5 out of 5 stars

Life insurance plan The agent listened to my specific requirements and called me back with various options. I was given time to consider with no hard sales techniques. Once I had decided the agent Ha... See more


Company details

  1. Insurance Broker
  2. Life Insurance Agency

Written by the company

Providing a specific range of insurance products to a wide range of clients. Red Rose Insurance Solutions takes pride in ensuring our customers receive a personal service and the whole process is efficient, effective and affordable. With the new Consumer Duty legislation recently passed Red Rose Insurance Solutions ensures all clients of new and old are treated extremely well and fairly. Red Rose Insurance Solutions pride themsleves on being experts in all things protection. Our friendly team are always on hand to assist you with any enquiries!


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

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4.9

All reviews

(524)

122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, not pushy and so helpful

April 2, 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you for your lovely feedback!

We’re really pleased to hear you had a fantastic experience and that our team struck the right balance — being helpful without any pressure. That’s exactly the kind of service we aim to provide.

We truly appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Hassle free insurance

Hassle free insurance. Spoken to Elli today about life insurance. Within 25 mins all sorted. Red rose insurance, what a pleasure to deal with.

April 13, 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for such a wonderful review!

We’re so pleased to hear that Elli was able to get everything sorted for you quickly and smoothly — we know how important it is to keep things simple and hassle-free. I’ll be sure to pass on your kind words to her.

It’s a real pleasure to have you with us, and we’re always here if you need anything in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service. At first they were unsure if they could better my current deal due to my health problems but managed to sort an incredible deal and save me £20 a month at the same time, great service no pressure selling just time to make my own mind up on if the policies were right for me. Which they was I would recommend these to everyone thinking about life insurances.

April 13, 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for your fantastic feedback!

We’re really pleased we were able to help, especially given the initial concerns around your health — it’s great to hear the team found a solution that not only worked for you but also saved you money. That’s exactly what we aim for.

Providing clear options without any pressure is so important to us, so it’s brilliant to know you felt comfortable making the right decision for yourself.

We truly appreciate your recommendation and are always here if you need us in the future!

Rated 5 out of 5 stars

Very helpful and caring

Very helpful and caring. Read through the process properly and wasn’t pushy 5⭐️

March 23, 2026
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Reply from Red Rose Insurance Solutions

Thank you so much for your kind words and 5⭐️ review!

We’re really glad to hear you felt supported and never rushed—that’s exactly the experience we aim to provide. Taking the time to make sure everything is clear and right for you is always our priority.

We truly appreciate your feedback and your trust in us!

Rated 5 out of 5 stars

Savings and security

Red Rose managed to get me a saving on what I pay monthly and extend my cover for the full period required. Interaction was clear, concise and easy. A pleasure from start to completion.

April 1, 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for your fantastic review!

We’re delighted we could help you save on your monthly payments while also extending your cover to suit your needs. It’s great to hear that you found the whole process clear, straightforward, and easy from start to finish.

We really appreciate your feedback and are glad it was a pleasure to assist you!

Rated 5 out of 5 stars

Red Rose-Great honest company

I had a great experience with Red Rose, I recently dealt with Harris who was very informative and very patient with me while I discussed different scenarios of my policy. I would definitely recommend speaking to this company if you are looking for insurance.

March 9, 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for your wonderful feedback!

We’re so pleased to hear you had a great experience with us. Harris will be especially glad to know his patience and clear guidance made a difference while you explored your options.

Your recommendation means a lot to us—thank you for choosing Red Rose Insurance!

Rated 5 out of 5 stars

Helpful

Helpful, detailed and thorough. All questions answered.

February 16, 2026
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Reply from Red Rose Insurance Solutions

Thank you for your kind review!

We’re really pleased to hear you found our service helpful, thorough, and informative. Making sure all your questions are answered clearly is something we always strive for.

We appreciate your feedback and your support!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, polite and friendly staff.

March 18, 2026
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Reply from Red Rose Insurance Solutions

Thank you for your lovely review!

We’re delighted to hear you experienced excellent customer service and found our team polite and friendly. That’s exactly the standard we aim to deliver every time.

We really appreciate your feedback!

Rated 5 out of 5 stars

Harris was excellent

Harris was excellent, and managed to half the cost our my wife and I’s life insurance & critical illness cover. Would highly recommend using red rose. First class service.

March 5, 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for your fantastic review!

We’re thrilled to hear Harris was able to make such a big difference by reducing the cost of your life insurance and critical illness cover—that’s an excellent outcome.

Your recommendation means a lot to us, and we’re so pleased you received first-class service. Thank you for choosing Red Rose Insurance!

Rated 5 out of 5 stars

Very good service would recommend

Very good service would recommend
Very helpful

January 17, 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for your kind review!

We’re really pleased to hear you found our service helpful and that you’d recommend us—it means a lot.

We appreciate your support and are always here if you need anything!

Rated 5 out of 5 stars

Superb experience from start to finish

Superb experience from start to finish. Jordon talked me through all the options available to me on my life insurance, then found me the best possible deal, cheaper that I was paying already, and with more cover.

I can’t recommend them enough!

February 4, 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you so much for your kind words!

We're delighted to hear that you had a superb experience from start to finish. Jordon will be especially pleased to know his support made such a positive difference—making sure you fully understood your options and securing you a better deal with more cover is exactly what we aim for.

We really appreciate your recommendation and are always here if you need anything in the future!

Rated 5 out of 5 stars

Friendly and professional team

Friendly and professional team. It was nice to speak to people who were genuinely customer-focused. Good communication and diligent foillow up.

March 9, 2026
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Reply from Red Rose Insurance Solutions

Thank you for your lovely feedback!

We're really pleased to hear you found the team friendly, professional, and genuinely customer-focused—that’s exactly what we strive for. It’s also great to know our communication and follow-up made a positive impression.

We truly appreciate you taking the time to share your experience

Rated 5 out of 5 stars

We have now been with red rose for…

We have now been with red rose for several years. Recently we updated our policy with Harris. Great communication, great sense of humour, all round good experience. Would definitely recommend. Many thanks Harris for a positive experience.

March 13, 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for your continued trust and loyalty over the years!

We’re so pleased to hear that your recent experience updating your policy with Harris was such a positive one. Great communication and a good sense of humour go a long way, and Harris will be delighted to read your kind words.

We really appreciate your recommendation and look forward to supporting you for many more years to come!

Rated 5 out of 5 stars

Excellent service from harris from the…

Excellent service from harris from the initial phone call up to completion of my new policy which extended my life insurance by 2or 3 years more than my existing policy

March 5, 2026
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Reply from Red Rose Insurance Solutions

Thank you for your great feedback!

We’re delighted to hear that Harris provided excellent service from your initial call right through to completion. It’s fantastic that he was able to help extend your life insurance beyond your previous policy as well.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Excellent service from Jordan – highly recommended

I had a really positive experience arranging my life insurance through Red Rose Insurance Solutions.

Jordan Howarth was extremely helpful and efficient throughout the whole process. He took the time to understand what I needed, explained the options clearly, and found me a very competitive deal. The whole process was straightforward and much easier than I expected.

Great service from start to finish — I wouldn’t hesitate to recommend Red Rose Insurance Solutions, and they’ll definitely be my go-to for insurance going forward.

March 5, 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you for such a detailed and thoughtful review!

We’re so pleased to hear you had a really positive experience arranging your life insurance with us. Jordan will be delighted to know his support, clear explanations, and efficiency made the process straightforward and easy for you.

It’s great to hear we’ve become your go-to for insurance—your recommendation truly means a lot. We’re always here whenever you need us!

Rated 5 out of 5 stars

Red Rose have managed my life insurance…

Red Rose have managed my life insurance for the past few years. They contact to review my needs every few years and are always very accommodating. Jordan is very friendly and explains everything thoroughly. An up to date questionnaire regarding my current health is carried out before a competitive quote offered. They are never pushy and are happy to go through anything and everything if not sure about anything. Can't recommend enough!

February 20, 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for your continued trust and such a detailed review!

We’re really pleased to hear you’ve been happy with our service over the years and that our regular reviews have been helpful in keeping your cover up to date. Jordan will be especially glad to hear your kind words about his friendly approach and thorough explanations.

It’s great to know you felt comfortable, well-informed, and never under pressure—that’s exactly the experience we aim to provide.

We truly appreciate your recommendation and are always here whenever you need us!

Rated 5 out of 5 stars

Excellent service

Excellent service, very thorough and easy to work with. Great products offered with a courteous service offered.

February 23, 2026
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you for your kind feedback!

We’re really pleased to hear you found our service thorough, easy to work with, and courteous throughout. It’s also great to know you’re happy with the products we offer.

We truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Jordan was great

Jordan was great. Really knowledgeable and got us a much more tailored policy that met our needs.

February 27, 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

I’m really glad to hear that Jordan took great care of you and was able to tailor a policy that truly fits your needs. That’s exactly the level of service we aim to provide for every client.

I’ll be sure to pass your feedback along to him — it means a lot to our team. We truly appreciate your trust and the opportunity to serve you!

Rated 5 out of 5 stars

Painless Process, Helpful & Friendly

I’ve been dealing with Harris Smith, very professional but friendly. He explained in layman’s terms all the jargon that goes with life insurance and what would suit me best in my situation. Made the whole process painless. Would highly recommend using them. G Comfort - Tonbridge

February 25, 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you so much for your fantastic review — we really appreciate you taking the time to share your experience.

I’m delighted to hear that Harris looked after you so well, it’s great to know he made the process painless and easy to understand.

I’ll be sure to pass your kind words on to him — feedback like this means a great deal to the whole team.

Rated 5 out of 5 stars

Great team

Great team. I dealt with Jordan and one of his colleagues and they were great. Happy to help at every step of the way. Highly recommend.

February 7, 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you for your kind review — we really appreciate you taking the time to share your feedback.

I’m pleased to hear that Jordan and the team were able to support you throughout the process and make everything straightforward. We always aim to be helpful and clear at every step, so it’s great to know that came across.

Thanks again for the recommendation.

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