Reef Knots Reviews 157

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the meticulous manufacturing and high-standard finishes. Many people appreciate the stylish designs and comfortable fit of the clothing, with several reviewers noting that the items maintain their quality even after multiple washes. The service is frequently described as excellent, with consumers commending the efficient ordering process and the prompt, well-packaged delivery. However, some customers also noted issues with delivery, mentioning delays or receiving incorrect items. A few other people also felt that the quality of certain products, such as swim shorts, did not meet their expectations, citing durability concerns.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the exceptional standard, fit, and... See more

Quality

People report positive experiences with quality, consistently praising the high standard of products. Many... See more

Service

Customers had positive experiences with service, consistently praising its efficiency, speed, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speedy and prompt... See more

Order

Consumers generally find the ordering process to be positive. Many reviewers praise the ease of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality great customer service and above all they care for you as much as there products I have now purchased Polo’s, Sweat Shirts and my favourite Half Zipped Knitwear absolutely top quality. To th... See more

Rated 5 out of 5 stars

Well I keep looking for a red polo in my size, but damn it, they come in & sell out within a few days. Looks like people with similar tastes & a requirement for top quality items are quicker of the ma... See more

Rated 5 out of 5 stars

Reef Knots are an ace company who LISTENS👂🏽 to their customers when things, unfortunately, go wrong. They are RESPONSIVE, CARE and sell QUALITY products. I would 100% recommend them and definitely... See more

Company replied

Rated 5 out of 5 stars

I have ordered stuff from this company for a couple of years, I treat all our men folk to Reef Knots clothes for Christmas. The quality is exceptional, the style fun, and the items seem to suit all, y... See more

Company replied


Company details

  1. Clothing Store

Written by the company

We are a small UK clothing brand specialising in exceptional quality menswear. We specialise in outstanding fit, fabric and customer service. Key product lines include: Tops & Jumpers, Polos, Shirts, Tees, Swim Shorts and accessories. We are predominantly an online business, but we also have one physical shop in Salcombe, Devon. Established 2013 with c.100k customer orders shipped.


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to navigate the website

Easy to navigate the website. I have always been rather wary of ordering clothes on line but I really liked the wide choice of clothing on offer. My quarter zip arrived in a matter of days beautifully packaged. I am very pleased with my top. Lovely quality and would have no hesitation in recommending Reef Knots to my friends.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

I am an avid fan of Reef Knots

I am an avid fan of Reef knots having purchased half zip jumpers in different colours and some
Polos again in different colours. I am an XXL and they fit really well. The quality is really second to none with beautiful well made materials. I called them to just check my size before ordering and the service was very responsive and helpful. Just about to order some swim wear as well..

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

I've used Reefknot a couple of times…

I've used Reefknot a couple of times now. I bought XL in a T shirt and quarter zip jumper. I've recently bought a couple of polo shirts again in XL. On measuring my husbands chest, just to check the sizing I found he was a 41 but the XL does fit perfect even though its shown as being a 44 chest on the website. He's also got a wee bit of a tum. I will be ordering more for him in the future as they do wash and iron very well and havnt baubled at all. .

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Quality great customer service and…

Quality great customer service and above all they care for you as much as there products
I have now purchased Polo’s, Sweat Shirts and my favourite Half Zipped Knitwear absolutely top quality.
To the two reviews that say the quality below standard I would like to know where you are buying your clothes 😉

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Reef Knots Cotton Shirts

Keeping this simple. Reef Knots Cotton Shirts are quality and I am very pleased with my purchase. So much so I will be placing a further order.
I have also found the staff very friendly and exceedingly helpful when sorting out my order.
I would recommend anyone to treat your self to a Reef Knots clothing.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Reef Knots

Have bought quite a few items from Reef Knots. Always receive excellent service from start to finish and the items are well made, great quality, fit as per the guidelines and arrive packed in boxes - a perfect experience, compared to so many other outlets online!! Thank you!!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Quality range of products

A UK based company producing a quality rang of clothing. A great fit for my 6ft 3” frame. So far have Polo shirts, half zip jumper and shirts.

March 17, 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

Thank you for your kind review! I'm very pleased you've been happy with everything.

Rated 1 out of 5 stars

Received polo shirts 5 days after order…

Received polo shirts 5 days after order and the quality is not what they are claiming. Don't know where all the 5 star reviews have come from. These £50 shirts are shapeless and the stitching plus material is poor. Tried to leave a review on website but could not. Some bullshit about media reviews more helpful? Will be sending back.

April 22, 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

Brian, I'm sorry you've not found your polos to your liking. As Ella explained on the phone, feedback like this is very rare for us. You are of course free to return them for a refund. As a very small business of just 5 people, we take this feedback extremely seriously and we will inspect your products when they return to understand any issues they may have. I have also checked our review system this morning after your comments regarding that. Leaving an image with a review is completely optional and shouldn't prevent you submitting one. Every one of our customers is invited to review their products, which is the genuine source of all our reviews and can be seen as 'verified' on our website (i.e. they are attached to a real order). I am happy to speak to you personally as the owner of the business if there is anything else you want to discuss. Kind Regards, Patrick

Rated 5 out of 5 stars

Excellent quality

Excellent quality, good value clothes with a soft feel and great colour combinations. I love my quarter zip tops.

April 22, 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

Thank you for taking the time to review us. Very much appreciated!

Rated 5 out of 5 stars

Be quick as these don't hang around for long

Well I keep looking for a red polo in my size, but damn it, they come in & sell out within a few days. Looks like people with similar tastes & a requirement for top quality items are quicker of the mark. No worries will get there eventually. So far I have been very happy with the quality, finish & style, just waiting for a red polo to complete the set for this summer

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a jumper which arrived very…

Ordered a jumper which arrived very quickly.
The service as first class as is the jumper.
Super soft cosy and very comfortable to wear
Fantastic company to deal with.
Highly recommended
HA C

April 5, 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

Thank you, Henry, for your very kind review!

Rated 5 out of 5 stars

Proper Business

Timely delivery, great quality and good follow up service. Proper business to deal with.

April 8, 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

Thank you fore taking the time to review us. We're very pleased you are happy with everything!

Rated 5 out of 5 stars

Recent convert to Reef Knots

Recent convert to Reef Knots having found them online and was in the market for an upgrade on my aging jumper and sweatshirt collection. I have now made several purchases, all have been exceptional quality, fit and style. Not a frequent reviewer but felt compelled to support this small but growing UK business - credit where credit is due 🇬🇧

March 26, 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

David, thank you so much for breaking tradition and leaving us a review! Very much appreciated and we are thrilled you are happy with everything.

Rated 5 out of 5 stars

Soft and Comfortable T's and Shirt

Great communications about my order and expected delivery date / time. Clothes themselves feel really soft and comfortable. I would definitely order again.

April 2, 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

That's great to hear. Thank you for leaving a review!

Rated 5 out of 5 stars

Beautiful Polo shirts

Beautiful Polo shirts, great fit and quality with speedy delivery.

March 1, 2026
Unprompted review
Reef Knots logo

Reply from Reef Knots

So pleased you are happy with your polos. Thank you for taking the time to review us. It's much appreciated!

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