Reface Reviews 

Very good experience

I needed a subscription cancelled, and it was dealt with quickly and courteously.

Very fast reaction, absolutely satisfied

I couldn’t figure out why I continued to be charged after I canceled my subscription so I sent an inquiry to customer service. The customer service rep, Tom, was so amazing to deal with! He promptly refunded any over payments taken and assisted in ensuring I cancelled the subscription through the website (not just in the app or apple subscription list). More businesses should be looking to improve their customer service experience and Tom sets a great example on what that should look like!

The problem was solved by a lovely technician , he helped me navigate accounts to see what I was being charged for
Brilliant help and very friendly

Although i was cancelling my subscription it was done quickly politely and very professionally

Jake was very helpful and seemed to understand my frustration with an endless loop when I tried to unsubscribe.

Easy to talk to, helpful and my problem was resolved well before even 24 hours passed!

I wanted to cancel my subscription and requested a refund. My message was responded to immediately and the I was told the refund would be initiated. 4 stars only because I have not received the refund yet but I will upgrade to 5 stars when i do.

The customer service was great I am absolutely thrilled

They supported me immediately to help me cancel my subscription

Thank you very much,issue was resolved promptly and excelent customer service.

Thank you very much

Very kind and very fast answers. I really appreciate it. Thank you so much!

Very prompt resolution

My issue was resolved immediately and pleasantly. I appreciate the help.

The support I received was extremely prompt, honest and polite. There was no hesitation about my request to cancel. I was offered a refund immediately.
I was impressed by the support.

I asked to cancel my subscription and it was done in minutes.

They handled my issue very well. The only thing that upset me is I did not subscribe to your service and I double checked my subscriptions and Reface wasn’t listen and yet your team said they saw that I had subscribed. Thankfully you cancelled and refunded me for a service I didn’t ask for.

I ask for a refund and the reply was super fast and within 30 minutes everything was done. Thank you so much. The app is great but, it just wasn't for me in the end. Amazing costumer service A1+++

I went on this site to find a suitable hairstyle for myself. I thought I had signed up for two photographs at a one off payment of seven or eight euros. But weeks later I discover that €20 per week was being taken from my account. I did not sign up for that. I have no need for such a service. These payments were taken without my knowledge or permission. Once I e mailed them they cancelled the subscription but I still had to pay another two weeks.
This is grossly unfair and is surely illegal???

After a few strongly worded e mails. They apologised and promise to refund my last payment. On 15th July 2026.