Refcountry Reviews 

38
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Please do NOT order from this place. They scam, dresses look NOTHING like the pictures on their website & I ordered July 20th for a concert I had August 20th and the dress just arrived TODAY SEPTEMBER... See more

Rated 1 out of 5 stars

Completely unethical company. I bought a dress for my son’s first birthday that was advertised on their site as being 100% cotton. When it arrived, it was like a cheap synthetic circus tent material,... See more

Rated 1 out of 5 stars

I placed an order with Refcountry and received an item that fits completely incorrectly (far too big compared to standard sizing). I have since reached out to their customer service team four separate... See more

Rated 1 out of 5 stars

No one works there. I have reach out to them through multiple emails. I have sent in a thing to have my order that has not even start to be packed be canceled and have my money returned. There is clea... See more

1.4

Bad

TrustScore 1.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(38)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

horrible experience

horrible experience. never received the dress I bought for my daughter. sent numerous emails. finally had to call the bank. no customer service. total scam

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Fake knock of garbage, wrong items, don’t be a fool like me

They get a 1 because my stuff finally came,I ordered three pairs of jeans, but one of the jeans are not jeans they are printed fabric sew into a pair of pants with terrible faded printed graphics of cow print and cactuses. Just terrible!! One of pair of jeans if you can call them that were not even the pair I ordered. I ordered a bell bottom pair of jeans and they sent me a barrel Jean if you can even call it a Jean. The shirts are also terrible quality. The pictures you see online are a Chinese knockoff don’t be a fool and fall for it like I did. Also you can’t return anything. There policy basically says if you don’t like it to bad, if it doesn’t fit to bad. If it doesn’t look the same as the description but some what similar to bad. China garbage! If I could add pictures to show you what I ordered and what I got I would

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give zero star I would

If I could give zero star I would. Kept swing this pretty top over and over wanted it so bad. But knew I shouldn’t . It came nothing like the photo. Poorly made with cheep fabric weird shape. DO not buy from reg country.

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

Have not received

Have not received: package, any updates since I placed the order, any response to my many emails. They definitely took my money though!

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam!

I ordered a super cute blouse on the website, but as it turns out, it actually looks like the cheapest thing ever. I'm even ashamed to gice it to the drift store. DO NOT ORDER from them.

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Ordered two dresses, same dress, two different sizes to ensure I'd have the right fit for a concert. Both dresses showed up, the same size (six sizes too big), looking like something from a retirement community, and took three weeks to get here. I Reached out twice on the website, twice to the service email and twice to the @hotmail.com email I was able to locate in one of my order confirmation emails. No responses. I am going to the bank to dispute the charge as one of the other reviews suggested. DO NOT ORDER FROM THEM.

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

scam site

scam site. what you buy and what you get are totally different. As yet, they have not approved refund and return.

April 7, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered July 10

Ordered July 10. Got 1 of 2 packages on 9/10. Just notified my other package is “on its way”. First package was 3 sizes too small so I have no hopes for the second. I reached out to the three times and they never responded except canned response of we’ll be in touch soon. Of course they charged me at the time I ordered. I had the last laugh though…after a month of no reply, I disputed the charge and my bank agreed with me. I’ll donate these mis-sized tops to a local shelter.

September 15, 2024
Unprompted review
Rated 1 out of 5 stars

Beware -- this is a scam.

I ordered a shirt from Refcountry, based on a pop-up ad--- bad idea. The payment went through, but I never received my order. I sent an initial inquiry and got a standard response--- "we'll let you know when it ships."
My follow-up emails received no response at all.
DO NOT buy from this company!

June 22, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look