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RefiJet Reviews 1,104

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TrustScore 5 out of 5

4.8

Car Finance and Loan Company
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Review summary

Created with AI, based on recent reviews

Looking at 526 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making the entire process pleasant. People consistently praise the excellent service, noting its speed, reliability, and efficiency. The customer service is often described as outstanding, with many appreciating the clear communication and personalized approach. Reviewers also find the user experience to be smooth, stress-free, and powered by smart, user-friendly technology, and many are pleased with the favorable pricing and terms they received. However, some customers were dissatisfied with the customer service, mentioning unreturned calls and a lack of follow-up after signing contracts. A few other people also felt that the initial loan rates and terms presented were not fully aligned with the final offers, and some encountered agents who were perceived as unprofessional and rude, pushing deals without providing full details.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the exceptional service,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting professionalism, responsiveness,... See more

User experience

Users describe positive interactions with user experience. Many customers report an excellent, smooth, and... See more

Price

Consumers find price to be positive, with many reporting significant savings and better interest rates.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company made their schedule around yours in order to coordinate and communicate a plan that fits your needs alongside offering multiple plans going forward. They're quick, reliable, and friendly... See more

Rated 5 out of 5 stars

William Remero went above and beyond to get our loan where it worked for us. To phone calls, text and quick responses. Kyrie did our initial phone call collecting information and getting pushed over t... See more

Rated 5 out of 5 stars

Zach and Clyde were determined to get us a cost savings rate - they walked us thru the entirely digital process, had great communication, and took action when we couldn't. fantastic support team who w... See more

Company details

  1. Car Finance and Loan Company

Written by the company

RefiJet is an auto-refinance company that specializes in offering personalized help & support to find consumers the best auto refinance loan for which they qualify. RefiJet partners with a national network of leading financial institutions & delivers quick quotes at competitive rates.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

William Remero went above and beyond to…

William Remero went above and beyond to get our loan where it worked for us. To phone calls, text and quick responses. Kyrie did our initial phone call collecting information and getting pushed over to William. These gentleman did an amazing job, can't wait to work with them in the future.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Best deal possible

I received very timely response. I felt that Matt and Clyde did a lot of work to get the best deal I possibly could. There are so many people out there trying to scam consumers that it was SO refreshing to work with these guys. Thanks!

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Mark Burris and Kyrie: Excellent Work

Mark Burris and Kyrie made my auto refinance search painless. Remarkably responsive, helpful, and knowledgeable. Although our work together is about done, I recommend Mark’s and RefiJet’s services.

January 31, 2026
Unprompted review

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