Refill Station - Refill Station Aberdeen 

This company’s rating is unavailable due to a breach of our guidelines.

Union Street 131, AB11 6BH Aberdeen, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Refill Station surpassed my expectations with their exceptional customer service! When I stepped into the store, I was warmly greeted by Martina, who provided a wealth of knowledge and guidance on cho... See more

Rated 5 out of 5 stars

When i got my vape initially from a different store, I was a bit confuse about the actual liquid for my vape, but when i got to the refill station, they gave me different varieties of flavour to taste... See more

Rated 2 out of 5 stars

Staff were friendly, and seemed like a good deal with 4 bottles for £10. They are unusable, hardly any fruit taste and tastes mostly like household cleaner. I was sick after using one of the flavour... See more

Company replied

Rated 5 out of 5 stars

I got an excellent customer service From Emma When I came into shop to buy my 1st Vape. She advised on what to get and allowed me try out a few before I finally purchased. Keep it up.


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

Over 150 flavours available to try in store.


Contact info

  • Union Street 131, AB11 6BH, Aberdeen, Scotland, United Kingdom

  • 0141 341 0044

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Refill Station surpassed my…

Refill Station surpassed my expectations with their exceptional customer service! When I stepped into the store, I was warmly greeted by Martina, who provided a wealth of knowledge and guidance on choosing the perfect vape for my preferences. She patiently let me try out several options until I found the one that felt just right. I also appreciated the wide selection of vape products and accessories they had on display. I'm thoroughly satisfied with my purchase and will definitely be returning for all my vaping needs. Well done, Refill Station!

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

When i got my vape initially from a…

When i got my vape initially from a different store, I was a bit confuse about the actual liquid for my vape, but when i got to the refill station, they gave me different varieties of flavour to taste before buying, this made me got the right e-liquid for my vape. The customer service was top notch. I never regretted it.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful and inexpensive

My visit to this store today was a nice experience. The staff were most helpful. I asked them to show me simple vapes for an elderly person. I came away satisfied with my purchases.

June 29, 2023
Unprompted review
Rated 2 out of 5 stars

Liquids taste more like cleaning fluid

Staff were friendly, and seemed like a good deal with 4 bottles for £10. They are unusable, hardly any fruit taste and tastes mostly like household cleaner. I was sick after using one of the flavours. I guess it's my bad for not trying before I buy, but I'll probably have to bin the lot as they are totally unusable.

On another note the store has been great, regularly use them for disposables. Just a shame the liquids taste nothing like them!

April 12, 2023
Unprompted review
Refill Station - Refill Station Aberdeen logo

Reply from Refill Station - Refill Station Aberdeen

testing stations are available in store for you to try. sorry you don't like your flavours i think you would prefer our bar flavours as these are the same kind of nicotine that is used in disposables.
Thanks

Rated 1 out of 5 stars

I am very disappointed

I have been buying from here for years and was very disappointed when I purchased a new vape that has falling apart within 2 weeks of having it. I have tried to contact them and have had no reply at all.

January 21, 2022
Unprompted review
Refill Station - Refill Station Aberdeen logo

Reply from Refill Station - Refill Station Aberdeen

Hi there, sorry to hear about this Steph. We can't find any emails from you regarding this issue, if you would like to give us a call on 01412432528 we will be happy to help you

Regards,
Refill Station

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