Refill Station surpassed my expectations with their exceptional customer service! When I stepped into the store, I was warmly greeted by Martina, who provided a wealth of knowledge and guidance on cho... See more
Refill Station - Refill Station Aberdeen
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When i got my vape initially from a different store, I was a bit confuse about the actual liquid for my vape, but when i got to the refill station, they gave me different varieties of flavour to taste... See more
Staff were friendly, and seemed like a good deal with 4 bottles for £10. They are unusable, hardly any fruit taste and tastes mostly like household cleaner. I was sick after using one of the flavour... See more
Company replied
I got an excellent customer service From Emma When I came into shop to buy my 1st Vape. She advised on what to get and allowed me try out a few before I finally purchased. Keep it up.
Company details
Written by the company
Over 150 flavours available to try in store.
Contact info
Union Street 131, AB11 6BH, Aberdeen, Scotland, United Kingdom
- 0141 341 0044
Breach of guidelines
Opens late and close early
Opens late and close early. Some flavors never tatste the same twice.
When I order they arecalways very…
When I order they arecalways very punctual get your order sometimes by the next day
Refill Station surpassed my…
Refill Station surpassed my expectations with their exceptional customer service! When I stepped into the store, I was warmly greeted by Martina, who provided a wealth of knowledge and guidance on choosing the perfect vape for my preferences. She patiently let me try out several options until I found the one that felt just right. I also appreciated the wide selection of vape products and accessories they had on display. I'm thoroughly satisfied with my purchase and will definitely be returning for all my vaping needs. Well done, Refill Station!
The product is very good.
The Customer service from Emma was fantastic experience.😀
When i got my vape initially from a…
When i got my vape initially from a different store, I was a bit confuse about the actual liquid for my vape, but when i got to the refill station, they gave me different varieties of flavour to taste before buying, this made me got the right e-liquid for my vape. The customer service was top notch. I never regretted it.
Good customer service and moderate…
Good customer service and moderate price.. would always come back here
Helpful and inexpensive
My visit to this store today was a nice experience. The staff were most helpful. I asked them to show me simple vapes for an elderly person. I came away satisfied with my purchases.
Very happy with customers service
Amazing customers service. Stuff have fantastic knowledge about products. Definitelly recommended. Done very successful shopping, more then happy.
I got an excellent customer service…
I got an excellent customer service From Emma When I came into shop to buy my 1st Vape. She advised on what to get and allowed me try out a few before I finally purchased.
Keep it up.
Terrible Customer Service, Faulty Product ( only purchased on 10 April 2023) 3 times this week been into the Shop. I have had to resort to contacting Trading Standards
Terrible Customer Service and have had to resort to involving Trading Standards
Liquids taste more like cleaning fluid
Staff were friendly, and seemed like a good deal with 4 bottles for £10. They are unusable, hardly any fruit taste and tastes mostly like household cleaner. I was sick after using one of the flavours. I guess it's my bad for not trying before I buy, but I'll probably have to bin the lot as they are totally unusable.
On another note the store has been great, regularly use them for disposables. Just a shame the liquids taste nothing like them!

Reply from Refill Station - Refill Station Aberdeen
Great service and excellent selection…
Great service and excellent selection of liquid flavours.
Excellent quick delivery
Great taste great flavour love it
First class service
I love this shop and the perks.Fabulous…
I love this shop and the perks.Fabulous service and choice
I am very disappointed
I have been buying from here for years and was very disappointed when I purchased a new vape that has falling apart within 2 weeks of having it. I have tried to contact them and have had no reply at all.

Reply from Refill Station - Refill Station Aberdeen
Great products and prices with many…
Great products and prices with many offers on all the time, delivered in record speeds.
Cannot fault them.
Also very friendly and helpful in person in shop.
5/5 from me.
Keep it up RS.
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