Reflect Clinic Reviews 

356
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team members for their professionalism and caring approach. The primary surgeon is frequently highlighted for being informative, reassuring, and taking time to listen to individual needs. The administrative staff member receives consistent praise for their exceptional helpfulness, constant availability, and proactive communication. The entire process, from initial contact to post-operative care, is consistently described as seamless and reassuring. Customers feel well-informed and cared for, appreciating the personalized attention and clear explanations provided at every stage.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, kindness, and... See more

Service

Consumers find service to be positive, with many reviewers describing the entire experience from initial... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the caring and reassuring... See more

User experience

Customers consistently note positive experiences with user experience, describing the entire process as... See more

Customer communications

Clients share positive opinions on contact, with many reviewers highlighting the excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Decided to finally get breast augmentation after years of thinking about it booked in to see Mr Lambe . Who straight away helped me with my main concerns about surgery he listened and is very calm an... See more

Company replied

Rated 5 out of 5 stars

I am currently two weeks post-op and, slowly but surely, I’m feeling better every day. Whenever I’ve had any concerns, I’ve reached out to Jayne and have always been reassured straight away. Next week... See more

Company replied

Rated 5 out of 5 stars

It was lovely to see Mr Lambe again for my consultation this week. He is always so welcoming and listens to me. Mr Lambe answered all my questions for future surgery, he gives great advice never leavi... See more

Company replied

Rated 5 out of 5 stars

Had a procedure yesterday by doctor Lambe, he is such a lovely doctor and you feel safe with him. Anaesthetists were brilliant too. And as for Jayne nothing is too much trouble for her and she helps y... See more

Company replied


Company details

  1. Plastic Surgeon

Written by the company

Mr Gerard Lambe is one of The Best Plastic Surgeons In Manchester and specialises in female surgeries such as Breast Enlargements (also known as Breast Augmentation or Boob Job) Other popular surgeries are Labiaplasty, Mummy Makeover, upper blepharoplasty, and breast reduction. He has also performed world-class NHS surgery at The Christie Hospital in Didsbury where he leads the Breast Surgery Unit there. Reflect clinic operates out of HCA Wilmslow and The Spire Manchester.


Contact info

5.0

Excellent

TrustScore 5 out of 5

356 reviews

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5.0

All reviews

(356)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

I wouldn’t hesitate to recommend Mr Lambe and the whole team at The Reflect Clinic. I didn’t take the process of selecting a surgeon lightly and the overwhelming amount of positive reviews for Mr Lambe speaks volumes.

Throughout the whole process I felt reassured and instilled with confidence that I had selected the right surgeon. Mr Lambe conducted every consultation with the upmost professionalism. I felt at ease and relaxed thanks to Mr Lambe’s experience and friendliness.

A special mention to Jayne (Mr Lambe’s assistant) who was extremely helpful and comforting throughout.

I am now two weeks post surgery and I’m delighted with my breast augmentation and already feel like my confidence and self esteem has rocketed.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

From the very first call I made to…

From the very first call I made to Jayne I was completely at ease and excited to meet Mr Lambe. Jayne is so easy to talk to and very understanding of procedures offered. I made an appointment to see Mr Lambe.
He was fabulous and I was very excited about it.
I had been recommended to him by my daughter who had had a similar procedure 3 years ago and found it life changing.
My sister has now also booked in with him and my friends are so impressed that they will also be following suit.
Thank you to the Reflect team on the superb overall experience.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

LIPOSUCTION

From the first consultation my experience with Mr Lambe and Jayne has been amazing. Mr Lambe is a genius with his work, and has always remained so down to earth and honest with his advice in consultations - both pre-op and post-op. The support that Jayne provides is invaluable. She is always on hand to answer any questions or concerns, and is always able to help. The surgery has made changed my life, and I cannot thank Mr Lambe and Jayne enough for the care and support throughout the whole process.

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Mr Lambe has changed my life!

After many years considering breast surgery following pregnancy/breastfeeding I was recommended to Mr Lambe by a friend. After my first consultation Mr Lambe put me completely at ease with his approach & the lovely Jayne was so supportive. I had a breast mastopexy with implants & I can honestly say that Mr Lambe has completely changed my life! I feel happier & more confident than I have in years & my breasts are perkier than they have ever been! The care I received throughout the process has been amazing & I can't thank you enough!

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

Cannot thank Mr Lambe Mr AV and Jayne…

Cannot thank Mr Lambe Mr AV and Jayne and the team at Aset hospital enough and Patrick. The experience after care and support from start to finish is second to none and I wouldn’t hesitate to recommend Mr Lambe and his team they have changed my life and I can now start to build my confidence again which they all have given me back. So professional but also so informative and down to earth I feel privileged and humbled to say the least they are the best at what they do and go above and beyond to make you feel at ease. Thank you so much again ❤️ xxx

May 17, 2023
Unprompted review
Rated 5 out of 5 stars

5 Stars

I had been looking into breast augmentation for a long time but always felt too nervous to go ahead with it.
Mr Lambe put me at ease, explained everything and I felt I was in very safe hands. It was really useful to be able to visualise what different shapes/sizes look like on yourself using crisalix simulator. I am very happy with my results.
Jayne is in contact with you every step of the way. She rang me the night before surgery to reassure me and was in regular contact after to make sure everything was okay.
Thank you reflect clinic, I would definitely recommend!

March 28, 2023
Unprompted review
Reflect Clinic logo

Reply from Reflect Clinic

Hi Sam
Thank you for recommending Reflect Clinic, we are very proud of our reviews and recommendations. It is so important when patients are looking for the right surgeon.
You have a fantastic result and you have been a pleasure to look after.
Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Amazing from start to finish

From start to finish my experience at Reflect Clinic was amazing, Jayne is the most wonderful person who is in touch constantly to see how you are and always at the end of the phone if you need to know anything or just for a chat, she really is invaluable and made my experience all the better for being there. Mr Lambe and Dr Apostolos are truly wonderful people, Mr Lambe made me feel at ease right from my first consultation and explained thoroughly the treatment I would require for my eye bag removal, he really is the nicest man. Aset hospital where I had my operation is a fabulous place, I can’t praise the staff enough, Patrick my anaesthetist was wonderful and explained exactly what would be happening to me, nothing was too much trouble and they were all so attentive, if your thinking of any type of cosmetic surgery with Reflect Clinic you will be in the best hands, my procedure has changed my life for the better and I will be forever grateful to Jayne, Mr Lambe, Dr Apostolos and all the amazing staff at Aset Hospital ❤️

April 19, 2023
Unprompted review
Reflect Clinic logo

Reply from Reflect Clinic

HI Karen
Thank you for taking the time to write such a lovely review. We are so happy that we have changed your life and that you are happy with your outcome.
Thank you for choosing us to look after you.
Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

My experience of the clinic following implant removal and mastopexy

My experience of the clinic from the initial telephone call with Jayne has just been perfection.Words cannot express enough my thanks to each and everyone at the Aset Hospital.The whole process from start to post op has been amazing.I cannot thank everyone enough from the amazing surgeons Mr Apostolos and Mr Lambe and all the staff during my admission.Each and everyone of you made my journey a brilliant experience.I would highly recommend anyone thinking of any surgery to go to Aset hospital. Thank you does not seem enough for how well I was cared for during this process.

April 18, 2023
Unprompted review
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Reply from Reflect Clinic

Hi Lisa
Thank you for your very kind words. You have been a delight to look after and you have a great result.
We are very happy that you enjoyed your journey with us and thank you for letting us look after you.
Take care

Jayne
Clinic Manager

Rated 5 out of 5 stars

Amazing! Highly Recommend

After months of research I decided to contact Reflect Clinic. From that first phone call with Jayne to my consultation I felt so at ease and able to go ahead with my decision. I cannot express my gratitude enough to Mr Lambe and his whole team. I am delighted with the results and the care and support throughout has been outstanding.

March 22, 2023
Unprompted review
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Reply from Reflect Clinic

Hi Harriet
Thank you for taking the time to leave your feedback. It is so important to other potential patients to hear about your experience.
Thank you for choosing Reflect clinic to look after you.

Take Care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Upper Blepharoplasty

It has been just over two weeks since I had an upper Blepharoplasty, all bruising gone, eyelids and scars just a little swelled, but can see now a massive difference. I am really pleased. Thanks to Mr Lambe and all concerned.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with the service from…

Very happy with the service from Reflect Clinic. From pre-consultation Jayne was very helpful and reassuring. Dr Lambe is honest and transparent about the procedure and what was best for me.
Everyone at Aset hospital couldn’t have worked any harder to make sure I was comfortable and looked after.
Post surgery the nurses that I have seen for dressing change have been very helpful and encouraging about my recovery.
Overall, excellent experience from start to finish. I would recommend to anybody thinking of having a cosmetic procedure

March 22, 2023
Unprompted review
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Reply from Reflect Clinic

Hi

Thank you for leaving your feedback, it is so important that you feel comfortable with your surgeon and surroundings. You have got an amazing result with a lovely flat stomach and nice waist.

You are still early days and the result will only get better over time, thank you for choosing us to look after you.

See you in the clinic for review.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Neck Lift

Neck Lift
I had a ball of fat in my neck below my chin for many years until one day I looked in the mirror and thought “It’s got to go!” I started my research online and read up about many consultants and their reviews but just kept leaning towards Mr Gerard Lambe and Reflect Clinic and I am so glad that I did.
On speaking to Jayne at Reflect I arranged my first consultation with Mr Lambe. I knew straight away that he was the Consultant for me. Mr Lambe is very approachable and really put me at ease. He explained everything in detail what would happen and suggested that the long term answer for me would be to have a Neck Lift with the possibility of liposuction. He also said it shouldn’t be painful which was something that I was worried about.

I booked my appointment for the 8th March 2023 and even from the morning after the operation, when I eventually looked in the mirror, I was over the moon with the results and true to his word, there was no pain, just tightness and a bit of discomfort from the swelling with very little bruising! He has done an amazing job and the scarring is so minimal it's hard to believe I have gone through this procedure. When I look at the before and after photo’s I have taken I wished I had done this sooner!

I would like to say a big thank you to Jayne who was in contact with me prior and still is after my operation, providing me with advice and lots of friendly chats and has supported me throughout.

Thank you to the nursing team who looked after me, they were so good and lovely, checking on me regularly and making sure I was comfortable, and Kelly my aftercare nurse deserves a big thank you too.
Anyone thinking of having this type of surgery I can absolutely recommend Mr Gerrard Lambe and his team. Thank you everyone

March 8, 2023
Unprompted review
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Reply from Reflect Clinic

Hi Anne

Thank you so much for leaving such a great review. I remember our first conversation and you were so looking forward to getting the surgery.

You have got a fantastic result, you have been given a rejuvenated face and neck and this makes you look younger and fresher.

I am delighted that you chose us to look after you.

Can not wait to see you for the final follow-up.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Breast Implant Removal and Lift

After having Breast augmentation 20 years ago I decided that I needed to have them removed. My first consultation with Mr. Lambe went well, he explained everything about the procedure and what results I should expect. The day of my surgery I was very anxious but everyone put me at ease and I had the best of care. I am delighted with the results, Jayne who is the Clinic Manager at Reflect has been an Angel 😇 she's been so supportive during my recovery period. Thank you Mr.Lambe and Jayne, I wouldn't hesitate recommending Reflect Clinc.

January 16, 2023
Unprompted review
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Reply from Reflect Clinic

Hi Jan

Thank you for taking the time to leave such lovely feedback. We are so happy that you are delighted with the outcome of the surgery, and it has made such a difference for you.

You have been so lovely throughout the process. You have got the result you wanted and we are so happy for you.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Amazing Lipo Result…

After years of consideration I finally went for a consultation for liposuction on my stomach and flank area. I was immediately put at ease by Mr Lambe and Jayne and I felt totally confident about the procedure and what to expect post op. I am now 4 weeks done the line and my results are amazing , the only regret is I didn’t have it done years ago !!

January 12, 2023
Unprompted review
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Reply from Reflect Clinic

Hi Laura

Thank you for your review, we are delighted that you are happy with your surgery results. It is a common regret following surgery, that you didn't do it sooner. You have had the surgery now and you are happy this is the main thing.

Thank you for choosing us to look after you.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Mummy makeover

The whole experience has been 5 stars. Mr Lambe was recommended to me from a previous patient and after doing my own research, I was happy that he was the right consultant for me. After booking an appointment with Jayne, (who was friendly, lovely and efficient) I met with Mr Lambe, had a relaxed and informative consultation where it was confirmed that he was the right doctor for me.

Jayne was on hand to answer any questions and is super friendly. She always answers messages and is easily contactable on the phone.

The day of the operation was a smooth and relaxed experience. The nurses were amazing and provided any care needed. I’m now 10 days post op and blown away by the results. I’m so happy I chose to go through with this and delighted that my expectations were met by Mr L.

February 8, 2023
Unprompted review
Reflect Clinic logo

Reply from Reflect Clinic

Hi Helen

Thank you for your very kind words, you have got a fantastic result and it's still early days. I can only imagine how good the final result is going to be.

It is important to us that you feel that we are easily contactable following the surgery, as this is when you need us to support you.

Looking forward to the final results. keep up the great work.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

You’re in safe and caring hands

Don’t hesitate.

If you’ve decided to have a procedure but you’re unsure where to go I’d fully recommend Mr Lambe and his team, they’re fantastic.

Jayne is the most friendly lady you could hope to liaise with. She’ll put you at ease immediately and organise everything, offering plenty of giggles along the way :)

Mr Lambe is approachable, professional and incredibly efficient.

The procedure was far easier and quicker than I’d expected. I was very comfortable throughout thanks to Adelina who deserves a special mention. She managed to keep me chatting which was a welcome distraction, she’s very kind and genuine. Adelina has also offered very useful and practical tips for my aftercare.

I highly recommend Mr Lambe and his team.
If you take note of their professional advice for recovery you’ll no doubt have a brilliant experience too.

February 1, 2023
Unprompted review
Reflect Clinic logo

Reply from Reflect Clinic

Hi Jas

Thank you for taking the time to leave your review. We certainly did have some giggles along the way. You were a very good patient and listened to the instructions for aftercare, which is very important.

We are delighted with the outcome of the surgery and thank you for choosing us to look after you.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Lateral Upper Bleparoplasty

Having carefully considered which surgeon and clinic to approach, upon speaking with Jayne I immediately felt in safe hands.
Mr Lambe explained the procedure and the predicted outcome with care and consideration. Post surgery Mr Lambe was quick to reply to any questions I had and with Jayne checking in on me nothing was too much trouble.
Twelve months post surgery my tiny scars are unnoticeable. You can see my eye lids once more and my eyes have their sparkle back.
I would have no hesitation in recommending Mr Lambe.
Thank you both.

February 16, 2022
Unprompted review
Reflect Clinic logo

Reply from Reflect Clinic

Hi Karen

Thank you for taking the time to leave your review, and thank you for choosing us to look after you. I remember the first time we spoke all that time ago.

I am so glad you booked in and we are delighted with your results, you have got your sparkle back in your eyes.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

From the first consultation with Mr…

From the first consultation with Mr Lamb I knew after two decades considering my surgery, he was the surgeon for me. His personal touch, combined with his professionalism made me feel listened to and excited to see the results we discussed. I am 3 weeks post surgery and I am extremely happy. Thank you to everyone at the Reflect Clinic. I am one happy lady!

January 19, 2023
Unprompted review
Reflect Clinic logo

Reply from Reflect Clinic

Hi Jade

Thank you for your review, and thank you for choosing us to do your surgery. We are very happy with the outcome we achieved for you.

Thank you for letting us look after you, you have been a pleasure.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Brilliant Results.. Even two years later :)

I waited this long to write this review as I wanted to give future patients a long-term review of my BA.

I had my BA in January 2021 at Wilmslow Hospital. Prior to the operation, I had a meeting with Mr Lambe, to discuss my suitability for surgery and possible options. I also had a follow-up online facetime to double-check check I wanted to go through with it. Jayne, his assistant, is wonderful and provided me support from the day I enquired right through to a few months after my operation.

Being a young person with a puberty disorder, I wanted implants that were natural that fitted my body well. Mr Lambe did this beautifully. My implants are natural, feel like my own and have boosted my confidence immensely.

I definitely recommend Mr Lambe and his team at Reflect Clinic if you are looking for high-quality, natural results.

January 11, 2023
Unprompted review
Reflect Clinic logo

Reply from Reflect Clinic

Hi Liberty
Thank you for taking the time to write such a lovely review. It is so important to feel like you have found the right surgeon for you.

We are delighted that you are happy with your natural results and that you would recommend us. this means a lot to us.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Breast Augmentation

As a very nervous patient I knew breast augmentation surgery was always going to be daunting but I could not recommend Dr Lambe and Reflect Clinic enough.

Jayne was very helpful in booking me in with my limited diary. The consultation was very thorough and informative. Being able to look at the 3D images at home was very useful in choosing my size also.

I was very nervous on surgery day but my surgeons were calming and all the staff at HCA were incredible at looking after me before and after the op.

I am 8 weeks post op and am so pleased with my results. The scars are better than I could have imagined and I only wish I had the surgery sooner.

Thank you Dr Lambe and Relflect Clinic

December 8, 2022
Unprompted review
Reflect Clinic logo

Reply from Reflect Clinic

Hi Stephanie

Thank you for taking the time to leave such an honest review. We do understand that surgery is scary and sometimes it takes a little time to get you there.

Thank you for letting us take care of you and for choosing Reflect Clinic.

Take care
Jayne
Clinic Manager

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