While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
At ReFound Luxury, we believe great design deserves a second life. We're a UK-based online destination for pre-loved and vintage designer fashion — a carefully curated edit of bags, clothing, footwear, and accessories from names our customers already know and trust. Every piece that reaches our store has been sourced, inspected, and checked before it's listed. Because each item is pre-owned, no two are ever quite the same — which means when you find something you love here, it's genuinely one of a kind. Once it sells, it's gone for good. We built ReFound Luxury around three things: authenticity, condition, and trust. Buying pre-loved luxury should feel just as considered and reassuring as buying new — so we take the time to describe our pieces accurately, note their condition honestly, and stand behind what we sell. Beyond the shopping experience, ReFound Luxury is also about sustainability. Choosing pre-loved designer pieces means beautiful items stay in circulation for longer, and fewer end up unused or discarded. It's a more considered way to enjoy luxury fashion — kinder to your wardrobe, and kinder to the planet. Whether you're searching for a particular brand, building a capsule wardrobe of investment pieces, or simply love the thrill of finding something special, we hope ReFound Luxury becomes a place you return to again and again.
United Kingdom
4.0
4 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The customer service experience I got when using this business was phenomenal from what I understand it’s a small team and a recently emerged business so to get that kind of care is greatly appreciated. I would massively recommend refining your luxury items with ReFound Luxury LTD.
I've bought 3 items now from Leah, refound luxury, every item arrived on time an exactley how was described, would recommend 100%, excellent service and thanks again
Amazing service from Refound Luxury! I bought a beautiful bag as a birthday present for my friend and Leah was absolutely amazing from start to finish. She was so helpful over messages, really took the time to help me choose the right bag, and made the whole experience so easy and stress-free.
Leah really looked after me and her customer service was honestly incredible. She was friendly, helpful and went above and beyond to make sure I was happy with my purchase. The bag was beautiful and the delivery was so quick too!
I’m so happy with my experience and would definitely recommend Refound Luxury. I’ll definitely be shopping with them again! 🤍✨
I would highly recommend this business, the bag i purchased was in great condition, fabulous communication and very speedy delivery, i will definitely be buying again , definitely found my favorite place to shop
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
