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Rated 5 out of 5 stars

So far so good. Months ago I wouldn't have considered using a refurbished electrical item before but the ethics are spot on and is probably the way forward so long as the safety aspect is adhered to.... See more

Rated 5 out of 5 stars

Brilliant - my magic keyboard arrived as promised. In excellent condition and once plugged in to charge the battery, worked again as advertised. Bought this one to replace a previous wireless keybo... See more

Company replied

Rated 5 out of 5 stars

Glad I found this website. Saved me a lot of money when searching for a replacement macbook charger (and more environmentally friendly than buying brand new). My order came quickly and has worked perf... See more

Company replied

Rated 5 out of 5 stars

I ordered a original refurbished 60W Magsafe 1 MBP charger as I did not trust OEM. My product came quite promptly in good quality packaging, i would have liked to have seen some bubble wrap in ther... See more

4.7

Excellent

TrustScore 4.5 out of 5

882 reviews

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Rated 1 out of 5 stars

Bought laptop on Amazon but stopped…

Bought laptop on Amazon but stopped working altogether - couldn't even turn screen on. So looking at my order, it said i could return item, which i did. Have not heard anything since, despite numerous emails - no response. Telephone number given is faulty too. Terrible service.

November 7, 2022
Unprompted review
Rated 2 out of 5 stars

Bought a Macbook 7 months ago

Bought a Macbook 7 months ago, said it was in pristine condition, it has problems. I have been trying to contact Refurbo for 1 month to try and find my warranty, all my emails have been ignored.

January 20, 2022
Unprompted review
Rated 1 out of 5 stars

scam

bought this MacBook back in December and it already has massive problems the screen only works correctly at certain angles the colours just go all fecked and glitches I emailed them picture and have not seen any sort of reply even though it says you get a 1 year warranty it overheats so fecking much literally burns you. greens go blue blacks go red etc kinda like it inverts the colours considering I bought this MacBook in "pristine condition" hahahaha what a joke of a company do not use these scammers

May 22, 2022
Unprompted review
Rated 1 out of 5 stars

Said it was in excellent condition?

Poor quality phone I am very disappointed.

April 1, 2022
Refurbo logo

Reply from Refurbo

Hello Charlie,

Thank you for your review. We have sent you an email to discuss this issue further and provide you with a suitable resolution

Looking forward to your response so we can get this resolved efficiently!

Many thanks

Best regards,
The Refurbo Team

Rated 5 out of 5 stars

Brilliant

Brilliant - my magic keyboard arrived as promised. In excellent condition and once plugged in to charge the battery, worked again as advertised.
Bought this one to replace a previous wireless keyboard model that stopped working.
Saved a significant amount compared to buying a new unit.
Very pleased!

March 21, 2022
Refurbo logo

Reply from Refurbo

Thank you for your kind feedback!

Rated 5 out of 5 stars

Fast delivery, works well

Fast delivery, keyboard exactly as described and as seen in the images, so far working well no issues.

March 21, 2022
Refurbo logo

Reply from Refurbo

Thank you for your positive feedback!

Rated 5 out of 5 stars

Fantastic customer service

We ordered a laptop through Amazon and there was a fault with fan. we contacted them and they sent out a return postage slip immediately. Once they received the laptop back it was only a matter of a few days before before we had the laptop back.

Their customer service on the phone has been fantastic and the pace of their repair and return was great.

I would definitely recommend this company to anyone.

March 19, 2022
Unprompted review
Refurbo logo

Reply from Refurbo

Thank you for your wonderful feedback. We are so glad to hear of your positive experience with us!

Rated 2 out of 5 stars

The computer I chose arrived less than…

The computer I chose arrived less than 24 hours after I ordered it. Absolutely brilliant. It appeared to be in very good condition (but not pristine) and I went through the initial stages of setting up.

But it stalled indefinitely at loading excel, word, my e mail account and just would not go any further. I went out on a job and when I got back it had shut down and although blinking lights could be seen it would not respond or show any signs of life. I called a technician friend who looked at it and he said it was faulty and to return it.

When I moved it to another room to pack it back up it suddenly sprang to life. So as a first step I loaded the free anti virus which went ok. So I left it plugged in for a while, went to eat my evening meal. When I returned it had shut down again. The blinking light was still there, but eventually that stopped too and then there was no life in the computer at all, so I contacted Refurbo and on their instruction I returned it under the 30 day warranty.

Refurbo have been prompt at responding to my contact through their site. They were prompt in dealing with my initial telephone queries before I purchased and in the dispatch of the computer. But I suggest that something must have gone awry in the refurbishment process. The computer is back with them now, I’m hopeful of a better replacement. But they are reassuringly responsive and I’m sure they will put things right. I have taken the step of getting my old computer repaired to put me on for now however.

March 8, 2022
Rated 5 out of 5 stars

Fine

Fine. Charger is new quality and arrived quickly.

I’ve been using it for a couple of weeks now, and no issues.

March 7, 2022
Refurbo logo

Reply from Refurbo

Thank you for your review!

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