regal cars Reviews 

45
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Regal cars at Stourbridge Rd , Westmidlands , This Garage will not put ur car right if there’s problems just brought a freelander 2 in April this year, got steering problem amongst other things , t... See more

Rated 5 out of 5 stars

Just collected my used car from Regal Cars Stourbridge today. The car was in immaculate condition, and both Kelvins (father and son) were very friendly and helpful throughout the whole buying process.... See more

Rated 5 out of 5 stars

Brought Nissan note today, fantastic car, very clean in side and out. Father and son very polite did not pressure us into buying anything will defo recommend them, will buy from them in future.

Rated 5 out of 5 stars

By far the best car buying experience I've had. As a woman i felt completely at ease with the lovely salesman / owner. The cars are extremely well maintained amd affordable. Yes i trust this gar... See more

Company replied

Company details

  1. Car Dealer

Information provided by various external sources

A Father & Son business - with over 50 years experience in the automotive retail industry, Regal Cars has delivered and will continue to deliver the highest standard of quality used cars & after sales service to customers all over the UK. We know our future depends on you and your repeat business; that's the reason why we are passionate about always delivering what we promise and always aiming to be your first choice when it's time to re-purchase your next used car in the West Midlands. We offer competitive vehicle finance deals on all used cars, plus the settling of existing finance, fair prices for part exchange vehicles and extended warranties on all our retail cars. Whatever your motoring needs, you can be confident you are safe in the hands of with Regal Cars.


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2.7

Poor

TrustScore 2.5 out of 5

45 reviews

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2.7

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(45)

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Rated 1 out of 5 stars

Regal cars at Stourbridge Rd

Regal cars at Stourbridge Rd , Westmidlands ,
This Garage will not put ur car right if there’s problems just brought a freelander 2 in April this year, got steering problem amongst other things , they don’t care about the consumer goods act 2015 , they have employed a law firm to save them being responsible for this car and its problems,I reckon they know what wrong with my car which is going to cost a lot to put right , the warranty they give u with the car isnt worth the paper it’s written on tbh , please do u research before buying off this company

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic used car purchase experience

Just collected my used car from Regal Cars Stourbridge today. The car was in immaculate condition, and both Kelvins (father and son) were very friendly and helpful throughout the whole buying process. I will certainly be back to have my car serviced when its due. In the meantime, if your looking to buy a quality used car, I highly recommend Regal Cars, go and check them out.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND

I have had 2 cars off them now and they have been nothing short of excellent. Both cars i have had have been immaculate and my last one i had off them, that i part exchanged always passed the MOT every year and they looked after all my MOT and Servicing needs. Keep up the good work. I will be back for my third when the times right

January 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

I recently bought a Skoda Octavia and was very impressed with the brilliant customer service!! Would definitely recommend if you’re looking for a good car at a reasonable price. They handed over the completed necessary paperwork all in good order and delivered the car to us. They were always very open to resolving any queries we had.

January 5, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

I recently bought a Fiat 500 during lockdown. After speaking to Kelvin by phone on Saturday morning the car was delivered, over 45 miles away, and sitting on my drive by Tuesday afternoon. All the admin was completed by email.
I am very pleased with the car and feel the service was excellent.

May 12, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service ,Bought a Skoda…

Excellent service ,Bought a Skoda Citigo on the 18th of Jan 2020, the car runs perfectly and Kelvin was great in arranging new service , MOT and delivering it to my door. Highly recommend Regal Cars

john

January 25, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

I recently bought a car from here and they had brilliant customer service!! Would definitely recommend if you’re looking for a good car for a reasonable price

January 3, 2020
Unprompted review
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Reply from regal cars

thank you

regal cars

Rated 5 out of 5 stars

I'm very pleased with the service…

I'm very pleased with the service provided by Regal Cars. Kelvin was very helpful and polite and answered all of the questions I had about my purchase. Would definitely recommend to others.

November 16, 2019
Unprompted review
Rated 5 out of 5 stars

I am really pleased with my experience…

I am really pleased with my experience of buying a car through Regal cars. Kelvin was clear, reliable and friendly. The whole process was stress free and the car is great.

November 12, 2019
Unprompted review
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Reply from regal cars

Thank you Hannah for your kind words. Regal Cars

Rated 5 out of 5 stars

Great service

Really knowledgeable and helpful. Affordable prices that came with great service.

October 12, 2019
Unprompted review
Rated 5 out of 5 stars

Brought Nissan note today

Brought Nissan note today, fantastic car, very clean in side and out. Father and son very polite did not pressure us into buying anything will defo recommend them, will buy from them in future.

October 12, 2019
Unprompted review
Rated 5 out of 5 stars

I had a car accident in the morning of…

I had a car accident in the morning of my visit to regal cars. I was interested in a car at this garage and the staff were really helpful. There was no pressure put on me to buy they just spoke about the car and had a very good knowledge of the car.
I got the car the following day. Highly recommend this garage to anyone.

September 30, 2019
Unprompted review
Rated 5 out of 5 stars

Ford Focus Zetec

Bought the '57 plated Ford Focus Zetec from Greg with a low mileage on it. I went to see it, it was better than described and i bought it after the test drive. The car is excellent and the buying experience was relaxed. Thank you for all your help with the purchase

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, had a 3 hour window to find a car, test drive a car, sort the insurance and drive home in it..and I succeeded!
4th car my family have purchased from Regal cars.
No pushy sales technique, felt I had an honest sale, really happy with my new little car.

August 21, 2019
Unprompted review
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Reply from regal cars

Hi Sarah, We Thank you and your family for all the cars you have bought from us int he past and hopefully in the future, it was a mad rush getting your new car ready so quickly - but we like a challenge. Kind Regards

Kelvin
Regal Cars

Rated 5 out of 5 stars

Very nice man to deal with.

Very nice man to deal with. Excellent car and customer service.

August 10, 2019
Unprompted review
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Reply from regal cars

Hi Diane, thank you for your review and i hope you are enjoying your new car. Regal Cars

Rated 5 out of 5 stars

Just bought a car from this father and…

Just bought a car from this father and son run garage. Very accommodating, service really good and helpful. The car is in fabulous condition overall really pleased!

August 5, 2019
Unprompted review
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Reply from regal cars

Thank you Helen for your review it really helps us. Regal Cars

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