Regal Whisky Reviews 

518
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional selection of items available, noting that prices are extremely competitive and affordable compared to other market alternatives. Purchasing online is described as a very straightforward process, supported by rapid shipping schedules and robust, eco-friendly packaging that ensures all goods arrive safely. However, some people mentioned occasional issues, such as delivery problems experienced with specific couriers or minor product imperfections discovered upon arrival. Despite these infrequent setbacks, loyal consumers remain overwhelmingly satisfied with the overall service quality and express genuine enthusiasm to continue placing future orders.

What people talk about most

Product

Clients share positive opinions on product, highlighting the excellent selection of reasonably priced items,... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive very quickly, often... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates and generous... See more

Order

Customers consistently note positive experiences with order processes, highlighting that making a purchase is... See more

Service

People report positive experiences with service, frequently highlighting efficient handling and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am avid whisky fan. I often purchase from Regal. They have a very good selection, competively priced AND definitely one of the more generous retailers for discount/ promotions too. Customer service... See more

Company replied

Rated 5 out of 5 stars

Competitive prices, good range and great communications. Regal Whisky were good enough to ring me as there was an issue with my order. They were very helpful and efficient - the case of whisky arrive... See more

Company replied

Rated 5 out of 5 stars

Really great customer service from Regal Whisky - was having a problem placing order online so gave them a ring and they were really helpful, also happy to oblige when I asked if I could add a persona... See more

Company replied

Rated 5 out of 5 stars

I have bought numerous bottles of whiskey for my husband (I personally don't drink it) there is always a very good description of each one which is always the reason why I choose each bottle as the hu... See more

Company replied


Company details

  1. Events & Entertainment

Written by the company

Regal Whisky is a company that sells whisky online. It offers a wide variety of whisky, including single malt whisky, grain whisky, and blended whisky. The company's website is easy to use and offers fast and carefully packed delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

518 reviews

5-star
4-star
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1-star

Asks customers to review

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4.9

All reviews

(518)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a good selection of products and…

Always a good selection of products and always good and prompt service. Thank you

March 2, 2026
Regal Whisky logo

Reply from Regal Whisky

Thank you very much, Mr Broughton, for your kind feedback.

We’re delighted to know that you’ve consistently had a positive experience with us. Your support is truly appreciated, and we’re glad to be able to meet your expectations each time.

We look forward to serving you again soon.

Kind regards,
Nusky
Regal Whisky Customer Service

Rated 5 out of 5 stars

Goods arrived safe and sound

Goods arrived safe and sound. Well packaged.

February 23, 2026
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Reply from Regal Whisky

Thank you very much, Mr McClure, for taking the time to leave your feedback.

We’re pleased to hear everything reached you in perfect condition and that you were satisfied with the care taken in preparing your order.

We truly appreciate your support and look forward to serving you again.

Kind regards,
Nusky
Regal Whisky Customer Service

Rated 5 out of 5 stars

Competitive pricing and delivered…

Competitive pricing and delivered straight to recipient

February 23, 2026
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Reply from Regal Whisky

Thank you very much, Margaret, for your kind feedback.

We’re pleased to hear that you were happy with both the value and the delivery experience. It’s always our goal to make sure every order reaches its destination smoothly and efficiently.

We truly appreciate your support and look forward to serving you again.

Kind regards,
Nusky
Regal Whisky Customer Service

Rated 5 out of 5 stars

Good experience as the individual knew…

Good experience as the individual knew about the different products and was helpful in putting the presents together.

February 20, 2026
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Reply from Regal Whisky

Thank you very much, Mr Nagus, for your thoughtful feedback.

We’re really pleased to hear that you found the guidance helpful when selecting your gifts. It’s always our aim to make the process as easy as possible and to support customers in choosing the right bottles.

We truly appreciate your kind words and hope to assist you again in the future.

Kind regards,
Nusky
Regal Whisky Customer Service

Rated 5 out of 5 stars

Quick service

Quick service, great product

February 16, 2026
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Reply from Regal Whisky

Thank you very much, Mr Berrington, for your kind feedback.

We’re delighted to hear that you were happy with both the service and your purchase. Your support is greatly appreciated, and we look forward to serving you again in the future.

Kind regards,
Nusky
Regal Whisky Customer Service

Rated 4 out of 5 stars

Pretty good choice of whisky

Pretty good choice of whisky, lots discounted. I recently bought 2 bottles both highland but one peated and one sherry matured. So far I prefer the Glen glassaugh over the Glendronach. I would buy from here again if I find something I really want to try and it's at a good price.

February 16, 2026
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Reply from Regal Whisky

Thank you very much, Mr Irving, for taking the time to leave your feedback and for your honest review.

We’re glad to hear you found a good selection and some attractive offers available. It’s also great to know you enjoyed exploring different styles and comparing the bottles you chose.

We appreciate your support and your intention to shop with us again when something catches your eye at the right price. We look forward to welcoming you back.

Kind regards,
Nusky
Regal Whisky Customer Service

Rated 5 out of 5 stars

Good price

Good price, easy shipping

February 5, 2026
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Reply from Regal Whisky

Thank you very much, Mr Knell, for your feedback.

We’re pleased to hear that you found the pricing competitive and the delivery process straightforward. It’s great to know everything arrived smoothly and met your expectations.

We really appreciate your support and hope to serve you again in the future.

Kind regards,
Nusky
Regal Whisky Customer Service

Rated 5 out of 5 stars

Fantastic customer service at a great…

Fantastic customer service at a great price. I especially appreciated the expert guidance in choosing the right drinks for my event.

February 11, 2026
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Reply from Regal Whisky

Thank you very much, Mr Shver, for your truly kind and thoughtful feedback.

We’re genuinely delighted to hear that you had such a positive experience with us, and especially that you felt supported when selecting the right drinks for your event. Moments like these are exactly what we always strive for; not just providing quality products, but helping to make occasions feel special, smooth, and memorable.

It means a great deal to us that you appreciated the guidance you received. We always aim to take the time to understand each customer’s needs and offer recommendations that genuinely suit the occasion, so it’s wonderful to know this made a difference for you.

Your kind words about both the service and value are deeply appreciated by the whole team. Feedback like yours truly encourages us and reminds us why we put so much care into what we do every day.

We’re very grateful for your support, and it would be our pleasure to assist you again whenever you next need anything for an event or a special moment.

Kind regards,
Nusky
Regal Whisky Customer Service

Rated 3 out of 5 stars

Bought milk and honey,israeli.

Bought milk and honey,israeli,but got to be honest ,64% even with splash of water the alcohol still overwhelmed other flavours,at least in my opinion.but if you don't try new experiences you don't know what you might be missing.still I,ll work my way through it,so it's drinkable. Since above review have added another splash of water and this whisky can take the extra waterwithout feeling watery and lacking flavour,now enjoying it

February 10, 2026
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Reply from Regal Whisky

Thank you very much, Mr Staley, for taking the time to share your detailed thoughts.

We really appreciate your honest feedback and the way you’ve described how the whisky developed for you after adjusting it with a little more water, it’s always interesting to hear how different drinkers explore and enjoy a bottle in their own way.

We also truly value your overall comments about your experience with us. Just to kindly clarify, as a retailer we supply and deliver the products, but the character, flavor profile, and strength of the whisky itself are determined by the distillery and are not something we are able to alter or influence.

That said, we completely understand that taste is very personal, and we always appreciate hearing how a bottle performs in real-world enjoyment, as this can also help other customers when choosing.

We’re grateful for your order and for your openness in sharing your experience, and we hope to be of service to you again in the future with something that better matches your personal preference.

Kind regards,
Nusky
Regal Whisky Customer Service

Rated 5 out of 5 stars

Fast Delivery - Recommended

Easy order process, very swift delivery and secure packaging.

February 9, 2026
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Reply from Regal Whisky

Dear Paul,

Thank you so much for taking the time to share your feedback; we truly appreciate it.

We’re delighted to hear that everything went smoothly from start to finish. Our team works hard to ensure every order is handled with care and efficiency, so it’s wonderful to know that it made a positive impression.

We look forward to serving you again soon, and please don’t hesitate to reach out if there’s ever anything we can assist you with.

Warm regards,
Regal Whisky Customer Service

Rated 5 out of 5 stars

Regal whisky

This company is fantastic. Their service is second to none. Dont go anywhete else

January 28, 2026
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Reply from Regal Whisky

Thank you, Mrs Patricia, for taking the time to leave such a wonderful review. We truly appreciate your support and are delighted to hear that you had a positive experience with us. Your feedback means a great deal to our team, and we look forward to serving you again soon.

Kind regards,
Regal Whisky Customer Service

Rated 5 out of 5 stars

Great service

Great service, arrived quickly

December 29, 2025
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Reply from Regal Whisky

Dear Kathleen,

Thank you for your kind feedback! We’re delighted to hear that you were happy with our service and quick delivery. We truly appreciate your support and hope to serve you again soon.

Regal Whisky Customer Service

Rated 5 out of 5 stars

Very good value and quick delivery

Very good value and quick delivery

January 14, 2026
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Reply from Regal Whisky

Hi Martin,

Thank you for taking the time to leave your feedback. We’re delighted to hear that your experience with us was positive and that your order arrived promptly. We truly appreciate your support and look forward to serving you again soon.

Best regards,
Regal Whisky Customer Service

Rated 5 out of 5 stars

I have used several times

I have used several times, quick delivery, great products. End of.

January 20, 2026
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Reply from Regal Whisky

Hi Richard,
Thank you for your feedback and for being a valued customer. We’re glad to know your experiences with us have been positive, and we look forward to serving you again.

Best regards,
Regal Whisky Customer Service

Rated 5 out of 5 stars

Delivery of my whiskey was so quick it…

Delivery of my whiskey was so quick it surprised me 2 days from order to Delivery
As i haven't open the bottle yet i won't comment but all the others have been 1st class

January 7, 2026
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Reply from Regal Whisky

Dear Tony,

Thank you very much for taking the time to leave us your feedback. We’re delighted to hear that everything arrived promptly and that your previous experiences with our bottles have met your expectations.

We hope you enjoy this one just as much when the time comes, and please don’t hesitate to get in touch if we can be of any assistance in the future.

Kind regards,
Regal Whisky Customer Service

Rated 5 out of 5 stars

Unusual level of service

A great deal of care was taken over a very minor order. This level of service is unusual.The company is to be congratulated for prompt and efficient service.

December 31, 2025
Regal Whisky logo

Reply from Regal Whisky

Dear Philip,

Thank you very much for taking the time to share your feedback. We truly appreciate your kind comments and are delighted to hear that you were pleased with the service you received.

Providing careful attention and a smooth experience for every order, regardless of size, is very important to us. Your message means a great deal to the whole team.

We look forward to assisting you again in the future.

Kind regards,
Regal Whisky Customer Service

Rated 5 out of 5 stars

What's not to like!

I am avid whisky fan. I often purchase from Regal. They have a very good selection, competively priced AND definitely one of the more generous retailers for discount/ promotions too. Customer service 5*. Phone them for a chat/advice is my preference. Packing as expected, mostly eco friendly. Swift turnaround on orders. RM tho! via 24 or 48HR. Happy sensible drinking peeps!

January 9, 2026
Unprompted review
Regal Whisky logo

Reply from Regal Whisky

Hi Leigh,

Thank you so much for your kind words and for taking the time to leave a review. It’s always great to hear from you, and we really appreciate your support. We’re delighted you’re happy with our selection, service, and approach.

Wishing you many more enjoyable drams!

Best regards,
Regal Whisky Customer Service

Rated 5 out of 5 stars

Really great customer service from…

Really great customer service from Regal Whisky - was having a problem placing order online so gave them a ring and they were really helpful, also happy to oblige when I asked if I could add a personal message to a whisky I was having delivered as a gift. A lovely single malt at a great price, with a free sample bottle delivered to my friend the day after I placed my order! Top Notch service I will definitely use again - Well done Regal Whisky

December 29, 2025
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Reply from Regal Whisky

Dear Mr Murphy,

Thank you so much for taking the time to share your experience with us. It truly means a great deal to the whole team to know that our efforts made a positive difference, especially when it came to helping you personally and making your gift a little more special.

We’re delighted to hear everything arrived promptly and that the whisky was enjoyed. Feedback like yours is incredibly motivating and reminds us why we care so much about what we do.

We really look forward to welcoming you back again in the future. Please don’t hesitate to get in touch if we can ever be of assistance.

With our sincere thanks and best wishes,
Regal Whisky Customer Service

Rated 5 out of 5 stars

Excellent

Absolute fantastic Seller. Thank you

September 29, 2025
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Reply from Regal Whisky

Hi Kris,

Thank you so much for your wonderful feedback! We’re thrilled you had such a positive experience, and it was a pleasure serving you. We really appreciate your support and look forward to serving you again.

Warm regards,
Regal Whisky Customer Service

Rated 5 out of 5 stars

Exceptional service - went out of their way to help.

As someone who knows nothing about Whisky, I was so impressed with how kind and knowledgable they were. They spent time with me and went out of their way to help research my request and rushed a gift out in record time. I would highly recommend their service and knowledge and I will definitely shop from them again. Full marks!

December 8, 2025
Unprompted review
Regal Whisky logo

Reply from Regal Whisky

Hi Lisa,

Thank you so much for your lovely feedback! We’re really glad we could help you find exactly what you needed, and it was truly a pleasure assisting you. You were such a pleasant customer to work with, and we’re delighted the gift reached you in time. We really appreciate your recommendation and look forward to helping you again whenever you need.

Warm regards,
Regal Whisky Customer Service

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