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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mason who was our advisor, was superb. He kept us in the loop at all times with updates on what the financial situation was and what events, influences were upcoming and how it might effect the exchan... See more
Company replied
I have had an absolutely excellent experience with Regency FX. I have been guided through the whole process in a personal a tailored way by Toby. Initially I was unsure that this was the right way to... See more
Company replied
Jamie Hodge was very helpful in our currency exchange. Our experience, however, was tainted by three, hour long, reviews with the fraud squad in our UK bank. The bank made us question the authenticity... See more
Company details
Written by the company
Here at Regency FX we pride ourselves on our exemplary service in the currency conversion / FX space. Whether that's online, over the phone or if you want to meet us in our offices, we're here to look after you. As we are a dedicated currency transfer service only, it means we can keep our service lean and focused. This means we can undercut other offerings like high street banks. Also many other currency transfer services operate from big name locations whilst we focus on passing cost savings on to our clients. What sets our service apart is our unwavering focus on meeting and exceeding the diverse needs of our clients. We understand that every individual and business has unique requirements and we go the extra mile to tailor our solutions accordingly. Our team of experienced professionals combines expertise with a deep understanding of market trends, enabling us to provide you with insights, strategies, and personalized recommendations that give you a competitive edge. We offer quick and secure transfers, you can trust that your financial safety is our top priority. Funds are safeguarded by our FCA-regulated e-money partners at a credit institution. Our transfer service is also lightning-fast, so you can rest assured that your exchange will be executed as quickly as possible. If you have any questions about the types of transactions we offer or the currencies we support, please don't hesitate to ask. We are transparent about the process and will work with you to ensure you receive the most cost-effective solution for your needs.
Contact info
14/15 Lemon Street, TR1 2LS, Truro, United Kingdom
- 0800 041 8031
- hello@regencyfx.com
- regencyfx.com
4.8
Excellent
483 reviews
Replied to 16% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Money transfer through RegencyFX
The process of money transfer with RegenFC has been very smooth. The transfer typically takes minimal amount of time. It’s Aldo comforting that there is a dedicated fund transfer specialist with whom one can communicate with to get an idea about optimal exchange rates. They are also accommodative on the transfer charges. All together, it’s pleasant to work with RegencyFX team.
December 30, 2025
Unprompted review
Reply from Regency FX
Hi Suresh,
Thank you for sharing your experience. We're glad to hear that the transfer was very smooth and efficient.
We really appreciate your kind words and look forward to assisting you with future transfers.
Jamie was exceptional
Jamie was exceptional. I used Regency FX for a GBP to Euro conversion.
He kept me informed of the changes in exchange rates, upcoming announcements and other factors that might, in my opinion, affect the rate. Very professional and trustworthy service. Highly recommend them.
December 23, 2025
Unprompted review
Reply from Regency FX
Hi Brite,
Thank you for your positive review. It's great to hear the team were exceptional and kept you informed along the way.
We look forward to working with you again in the future.
Easy and safe currency transfer
Regency FX took the worry and hassle out of transfering a large sum of money to France. We were guided through the process by James, who explained it all for us and kept us right. He was kind, efficient and made everything go smoothly. We would recommend this company and will definitely use them again.
December 11, 2025
Unprompted review
Reply from Regency FX
Hi,
Thanks for taking the time to leave us a review.
We look forward to working with you again in the future.
Responsive and helpful
Responsive and helpful. Service was great and attentive. Answered any questions I have and guided me through on what needs to be done to process my international transfer. I will not hesitate to use again.
December 4, 2025
Unprompted review
Reply from Regency FX
Hi Maria,
Thank you for your positive review.
It's great to hear the team answered your questions and guided you through the process.
We look forward to working with you again in the future.
Excellent business!
We were extremely satisfied with our experience using Regencyfx. Jamie Hodge was beyond patient with us during the setup and kept communication at every step of the way both by e-mail and by phone. We would be happy to use this service again. Well done.
December 11, 2025
Unprompted review
Reply from Regency FX
Hi,
Thank you for taking the time to leave a review.
We’re pleased to hear that you were happy with your experience and that our team was able to assist you throughout the process.
We look forward to working with you again in the future.
James told me what the process was and…
James told me what the process was and did what he promised. The process worked just as he said it would.
December 9, 2025
Unprompted review
Reply from Regency FX
Hi Charles,
Thank you for sharing your feedback. We are pleased to hear that James explained everything clearly and delivered exactly as promised.
We appreciate you taking the time to leave a review and look forward to supporting you again in the future
Having a personal account managet made…
Having a personal account managet made my expeirence great. Toby even suggested to open another account as that was giving a better exchange rate.
December 9, 2025
Unprompted review
Reply from Regency FX
Hi Nikhil,
Thank you for your review. We are glad to hear that having a dedicated account manager helped make your experience smooth.
We appreciate your feedback and look forward to supporting you again
Very proficient
First point of contact was a face to face meeting with Josh in his office and then Toby my account manager dealt with me and the transaction.
I found them both and the company very professional in their manner and how things were explained to me.
It’s a very nervous time sending large sums of money abroad for a property purchase but I was kept informed all the time.
I wouldn’t hesitate to recommend Regency F.X services.
December 1, 2025
Unprompted review
Reply from Regency FX
Hi Mark,
Thank you for taking the time to share your review.
Sending large sums abroad can feel daunting so it is great to know you felt informed and reassured throughout the process.
If you ever need assistance again we will be here to help.
Fast friendly service
Fast friendly service. Instant updates every step of the way. Highly recommended
December 5, 2025
Unprompted review
Reply from Regency FX
Hi,
Thank you for taking the time to leave a review! We really appreciate you recommending us and are glad you found our service fast and friendly. We look forward to working with you again soon
Great rates and excellent customer service
Recently moved overseas and used Regency FX to convert and transfer salary home. The team, including Toby (Allen), helped from beginning to end with constant updates and information. Initially there was extra paperwork required by the receiving bank but this was sorted out promptly and the transfer went through smoothly and with far better rates than I received when transferring direct from the bank. Thoroughly recommended.
November 28, 2025
Unprompted review
Reply from Regency FX
Hi Nicholas,
Thank you for your positive review. It is great to hear that Toby and the team supported you throughout your transfer.
For this review, we will be donating £5 to Tor to Shore in support of Cornwall Wildlife Trust, helping to protect and restore Cornwall’s land and sea habitats.
Learn more about the project here: https://www.regencyfx.com/tor-to-shore-cornwall-wildlife-trust
Regency FX 5 Star Service
Regency FX has been exceptional, and Jaime deserves special recognition. His service was fast, professional, and incredibly smooth from start to finish.
Jaime explained everything clearly, kept communication consistent, and made the entire process hassle-free. His professionalism and attention to detail truly set the standard.
Highly recommended—Jaime and his team at Regency FX are reliable, trustworthy, and an absolute pleasure to work with.
November 26, 2025
Unprompted review
Reply from Regency FX
Hi,
Thank you for taking the time to write such a positive review.
We're glad to hear that Jamie and the team have been a pleasure to work with and that the process was hassle-free.
For every review we receive, we will be donating £5 to Tor to Shore in support of Cornwall Wildlife Trust, helping to protect and restore Cornwall’s land and sea habitats.
You can read more about the project here: https://www.regencyfx.com/tor-to-shore-cornwall-wildlife-trust
Smooth and efficient service
One to one connect and guidance for Creating the account, explaining how to use the platform and the expected timelines were very well managed by Jamie. He was helpful for the all questions I had and also followed up to ensure the transaction has been fully completed at the end.
October 24, 2025
Unprompted review
Reply from Regency FX
Hi Sina,
Thank you for your positive review.
For every review we receive, we will be donating £5 to Tor to Shore in support of Cornwall Wildlife Trust, helping to protect and restore Cornwall’s land and sea habitats.
You can read more about the project here: https://www.regencyfx.com/tor-to-shore-cornwall-wildlife-trust
Jamie Hodge kept me informed of all…
Jamie Hodge kept me informed of all changes re exchange rates etc. He explained everything in a professional but friendly manner. Regency FX are a great company to work with. Highly recommended.
November 20, 2025
Unprompted review
Reply from Regency FX
Hi Tracey,
Thank you for leaving this review.
If anyone you know ever needs to move money abroad, we’d be happy to help them in the same way. We also offer up to £100 as a thank you for any successful referrals.
Find more about our referral scheme at: https://www.regencyfx.com/referral
Dealing with Regency FX was so easy and secure .
Dealing with Regency FX was so easy , I was very nervous about transferring a considerable amount of money for our house move to France . However , I was soon put at ease by Jamie - who made the transactions very easy , securely and quick and gave me good advice without any pressure.
October 6, 2025
Unprompted review
Reply from Regency FX
Hi,
Thank you for leaving this review.
If you happen to know anyone planning an international money transfer, we’d really appreciate an introduction. As a thank you, you could earn up to £100 through our referral scheme.
Find more about our referral scheme at: https://www.regencyfx.com/referral
First class customer service
First class customer service with great follow up. Toby's done an excellent job of keeping in touch and following through. The service was done with care and compassion, delivering the best service possible.
November 21, 2025
Unprompted review
Reply from Regency FX
Hi Robert,
Thank you for taking the time to leave a review.
If you happen to know anyone planning an international money transfer, we’d really appreciate an introduction. As a thank you, you could earn up to £100 through our referral scheme.
Find more about our referral scheme at: https://www.regencyfx.com/referral
Friendly efficient service
Friendly, efficient service from Regency FX - in particular Mason, who was very competent & explained things very well
November 20, 2025
Unprompted review
Reply from Regency FX
Hi,
Thank you for leaving this review.
If you happen to know anyone planning an international money transfer, we’d really appreciate an introduction. As a thank you, you could earn up to £100 through our referral programme
Find more about our referral scheme at: https://www.regencyfx.com/referral
Top professional!
Mason is a top professional, very knowledgable and a nice chap. Makes the process simple and easy and kind throughout the whole process. Would highly recommend to everyone.
October 16, 2025
Unprompted review
Reply from Regency FX
Hi David,
Thank you for taking the time to leave this review.
If anyone you know ever needs to move money abroad, we’d be happy to help them in the same way. We also offer up to £100 as a thank you for any successful referrals.
Find more about our referral scheme at: https://www.regencyfx.com/referral
Very responsive and efficient service
Very responsive and efficient service. I used after a recommendation and would also highly recommend.
November 18, 2025
Unprompted review
Reply from Regency FX
Hi,
Thank you for leaving this review.
If you happen to know anyone planning an international money transfer, we’d really appreciate an introduction. As a thank you, you could earn up to £100 through our referral scheme.
Find more about our referral scheme at: https://www.regencyfx.com/referral
Fast, Efficient, and Expert Service from RegencyFX
I recently used RegencyFX to transfer a significant amount of AED to the UK for a property purchase, and the experience was excellent from start to finish.
James Low handled my case personally, and his service was outstanding. He was responsive, clear, and thoroughly professional throughout the process. He guided me through each step, secured a very competitive rate ( huge savings compared to HSBC) and ensured the transfer went through smoothly and on time — exactly what's needed when dealing with property deadlines.
The whole transaction felt secure and well managed. I couldn’t have asked for better support, and I’ll be using RegencyFX again for future transfers.
Highly recommended.
November 18, 2025
Unprompted review
Reply from Regency FX
Hi Martin,
Thank you for taking the time to leave this review. We are pleased to hear that the service from James was outstanding.
If you happen to know anyone planning an international money transfer, we’d really appreciate an introduction. As a thank you, you could earn up to £100 through our referral scheme.
Find more about our referral scheme at: https://www.regencyfx.com/referral
Really happy with Regency FX
Really happy with the service provided by Regency FX. Jamie Hodge in particular was very helpful, giving us advice all along the way and always on top of everything. I will definitely use their service again in the future.
November 14, 2025
Unprompted review
Reply from Regency FX
Hi Pablo,
Thank you for taking the time to write this review. We are glad to hear that Jamie was very helpful, we look forward to working with you in the future.
If anyone you know ever needs to move money abroad, we’d be happy to help them in the same way. We also offer up to £100 as a thank you for any successful referrals.
Find more about our referral scheme at: https://www.regencyfx.com/referral
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