Regional Cars Reviews 

298
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Another brilliant service from Michele and Ray (Regional Cars). Easy booking, quick confirmation, good communication throughout. Michelle took us to Gatwick and picked us up 10 days later, having chec... See more

Rated 5 out of 5 stars

As ever, Michelle and Ray provided a reliable airport transfer service. On this occasion, Michelle took us from our home to LHR terminal 4 and she also collected us after our holiday. She was prompt,... See more

Rated 5 out of 5 stars

Michelle took us to and from Heathrow. As usual she was early for our outbound flight (great). For the return pick-up she met us within a couple of minutes of me phoning to say we were at the agreed... See more

Rated 5 out of 5 stars

Outstanding taxi experience with Ray. He took us both ways to Gatwick and couldn’t have made the 3.30am pick up easier. Friendly, helpful and punctual, as well as being very calm and understanding whe... See more

Company details

  1. Taxi Service
  2. Domestic Airport
  3. Minibus Taxi Service

Written by the company

Regional Cars Founded in 1985, we are a 3 car husband & wife driver only company, specialising in Airport Transfers. We DO NOT employ drivers, this enables you to be fully aware of who will be arriving to collect you, being either Ray or Michelle. Regional Cars 100% guarantee to arrive on time, whatever time during the day or during the night. Regional Cars 100% assure you reliability, honesty, and politeness and will assure you that you WILL be looked after from start to finish. Unlike traditional Taxi companies we pride ourselves on our professionalism and punctuality. Using Regional Cars is like having your own private chauffeurs as we provide the same service but without the high price tag. Our 3 cars are all very modern, roomy & confutable cars and are kept clean at all times. Regional Cars are 100% fully LICENCED and fully INSURED Regional Cars 100% assure that you WILL NOT be disappointed. Our great reviews say it all. Please feel free to contact Regional Cars for a no obligation quotation. We are just a phone call away Regional Cars are a pre booking company only


Contact info

5.0

Excellent

TrustScore 5 out of 5

298 reviews

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5.0

All reviews

(298)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding taxi experience with Ray

Outstanding taxi experience with Ray. He took us both ways to Gatwick and couldn’t have made the 3.30am pick up easier. Friendly, helpful and punctual, as well as being very calm and understanding when we somehow got lost in Gatwick and kept him waiting on the return journey. Will absolutely use for any future trips and highly recommend!

June 3, 2023
Unprompted review
Rated 5 out of 5 stars

And once again we recently used…

And once again the we recently used regional cars for a booking to take us to the airport I would highly recommend them the car arrived on time to take us to the airport and our driver Michelle was lovy very friendly we also booked a return trip and it was on time and the lovely Michele was so helpful and considering it was 1.15 in the morning and throwing it down with rain we will definitely use them again and have already booked them for our next airport run.
And the most important thing about using them is you always know who your driver is as Ray & Michelle own the company and don't have any drivers so it will always be Ray or Michelle that will collect you or return you to your destination
Thank you both again
Ann punshon

April 24, 2023
Unprompted review
Rated 5 out of 5 stars

Best Cab Service

Used Regional Cars for first time on 21.4.23 then for return trip on 24.4.23. Ray and Michelle were punctual, friendly and we felt very safe and comfortable with them. Would highly recommend this husband and wife team.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Reliable

Second time we’ve used this service. Very timely and reliable. Reassuring to know that you’ll be picked up on time late at night! Means so much. Very friendly and personable drivers and their cars are clean too!! I would recommend 100%!

March 31, 2023
Unprompted review
Rated 4 out of 5 stars

Good for airport transfer

Pick up from home arrived early but I wasn’t rushed. Cases not collected from my door but were put in the boot for me. Straightforward drop off at the airport.
Pick up from the airport arrived 45 mins after landing. I was ready sooner so I had to wait.
Both Ray and Michelle are very pleasant and trips are priced well.

March 27, 2023
Unprompted review
Regional Cars logo

Reply from Regional Cars

Hi Louise,
I’m so sorry that you were not 100% happy with our service, I collected you from your gated flats exactly as instructed, I called you when at the gates exactly as instructed, you advised as to the gate entry code, you then advised me where to park by the White blocks, again, I did exactly as instructed. we had NO instructions whatsoever as to a flat number or what block you were in, so again, I did exactly as instructed, you then arrived from no were at our car with the cases, and was NEVER given the option to collect your cases, I again did exactly as instructed, please trust me/us, given the opportunity, “WE WOULD AS ALWAYS” would of collected your cases “AS WE ALWAYS DO”.
As per your collection, as we advised you upon your landing, we left base, this is normally a 45 minute journey for us, 45 minutes is normally a guide time for passengers to disembark, collect baggage and clear customs, so sorry we CANNOT control how long this will take, so you came through quickly, and not happy to wait 10 minutes, then I’m sorry, there is ZERO we can do about that. We CANNOT AND WILL NOT break speed limits for anyone.
Sorry again you were not 100% happy with our service. I thought I/we did my very best as aw always.
Ray

Rated 5 out of 5 stars

Prompt and reliable

The airport transfer trips that I planned with Regional Cars couldn’t have been carried out better! Perfect service at a competitive price

March 4, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent taxi service

Ray and Michelle always provide a punctual and reliable taxi service and we would heartily recommend them.

February 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great service which is imperativeSUPER RELIABLE AIRPORT TAXI SERVICE when…

Great service which is imperative when needing to get to the airport on time
I got an immediate response re price to Gatwick Airport for a family of 5
Michelle arrived on time and was super friendly during the trip
We arranged a return trip from Gatwick Again, Michelle was great at coordinating our pick up from Gatwick to home
Very reasonably priced And RELIABLE Definitely recommend and will use again Thank you for a great reliable service

December 29, 2022
Unprompted review
Rated 5 out of 5 stars

Regional Cars - Excellent Service

Regional Cars provided an excellent airport taxi service for trips to and from both Heathrow and Gatwick airports this year. Their people carriers are clean and very spacious. The communications for the bookings and pick-ups were first class. Ray and Michelle are extremely personable too. Highly recommend this fantastic service.

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

Very reliable

Great service from Michelle, on time, comfy car, good communication. Highly recommended

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Car service you can trust

We used Regional Cars for our holiday to Sri Lanka and they were on time couldn’t do enough for us. Very polite and could highly recommend this company for reliability and friendliness .

October 3, 2022
Unprompted review

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