Registros y Servicios Integrales  Reviews 146

Reply from Registros y Servicios Integrales

Mar 10, 2026

Thank you for your comment.

It is correct that the Spanish Civil Registry itself provides birth certificates free of charge when requested directly through the official government channels. Our website does not claim otherwise.

However, our service is not the Civil Registry, but an independent private service that assists users with the process. Many people choose to use our service because we provide additional help such as application review, document preparation, submission management, follow-up with the registry, and customer support throughout the process.

Our fees correspond to this assistance and management service, and the information that we are a private company, that the fee is for the management service, and that the official Civil Registry procedure itself is free of charge is clearly published on our website before completing any order.

We regret the confusion you may have experienced. Our work as a private administrative service is 100% legal and legitimate, and reviews describing it as a scam can cause unfair harm to a professional service that assists many people every day with administrative procedures.

Best regards.

Reply from Registros y Servicios Integrales

Nov 9, 2025

To the attention of Benedicta Caridad, unfortunately, we are unable to assist you because you have NOT contracted our services.

As with the vast majority of reviews that we have verified over the years on our profile, we have found that many come from people who confuse other websites with ours due to similar names.

In our case, we are a firm made up of certified managers and licensed lawyers. We always process all requests, and if the certificate cannot be obtained, a full refund is issued.

We kindly ask you to verify the company you actually contracted with and post your review on the correct profile. Please remove your review from our page, as it causes unjust harm to our business.