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Company details

  1. Addiction Treatment Center

Written by the company

We act as a distinguished connector to addiction treatment services. We assist individuals in finding the right professionals for their needs, from in-home detoxification to outpatient rehabilitation, addiction therapy, online support groups, and comprehensive aftercare programmes. Drawing on our expert knowledge and experience, we guide our clients to the most suitable rehab or treatment plan, ensuring they receive a personalised solution and the best possible start to their recovery journey.


Contact info

3.9

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

During the most difficult time in our life Scott and Pauline are the best

During the most difficult time in our life, you provided a service that no one else was able to no matter how much money we were willing to spend. One day I was searching online for my husband if there is anything that would work for my husband. Found rehab uk online wasn’t really I thought would work but it was the best decision I made. I felt so lost before I spoke to Pauline she gave me strength abs support.the treatment is finished still they check up on him and always there for us. I believe you saved my husband and our family life together. All of this was done in a private, caring and compassionate manner that put us all at ease in an otherwise very difficult situation. I hope that other families are able to work with you with the same success. We send you our very best wishes so that you may do for others what you have done for our family!” —
Love
Manish, Hetal and mum

July 22, 2025
Unprompted review
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Reply from Rehabsuk

Thank you so much for your kind words, Manish, Hetal, and Mum. We’re truly honoured to have been able to support you during such a difficult time, and it means the world to know the difference it has made for your family. Wishing you all the very best for the future.

Rated 5 out of 5 stars

I’ve been a client of rehabs uk for the…

I’ve been a client of rehabs uk for the best part of 3 years now. My support worker Scott has quite literally saved my life. His persistence, knowledge, patience and general all round level of care is unbelievable. Not only did he help me find the rehab suitable but organised for me to get there, offered me support day in day out and even now 8 months on from me leaving he is still there every day. I could not have got where I am now without him. He goes above the ordinary requirements and I’m quite a crazy one that needs lots of help. With his support he’s not only helped an addict into recovery but he’s helped a mum (me) regain contact with her 3 beautiful children. Addiction is hard and so is recovery, but having amazing people back you makes the journey a hell of a lot easier

September 8, 2024
Unprompted review
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Reply from Rehabsuk

Emily, thank you so much for sharing your journey with us. We’re incredibly proud of the progress you’ve made and grateful for your kind words about Scott—he truly goes above and beyond for the people he supports. It’s inspiring to see how far you’ve come, and we’re honoured to have been part of your recovery and reunification with your children.

Rated 1 out of 5 stars

I did not have a good experience with…

I did not have a good experience with Lester a member of this company. I felt very indoctrinated and controlled. I would not recommend this company!

July 24, 2024
Unprompted review
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Reply from Rehabsuk

Dear Luke,

Thank you for your feedback.

We would like to clarify that you have not used Rehabs UK’s services in any professional or clinical capacity. It’s important to note that Lester, while the founder of Rehabs UK, does not deliver any treatment or support services directly. This review appears to be based on a personal relationship rather than a genuine experience with our organisation. Which has been flagged with Trustpilot.

We take all feedback seriously and strive to provide high-quality, professional care to those seeking support. We sincerely hope that you are able to access the help and support you may need and wish you well on your journey.

Kind regards,
The Rehabs UK Team

Rated 1 out of 5 stars

Was cut off by Scott on a live chat.

Was cut off by Scott on a live chat.
He did not wish to speak any further with me as I had stated the obvious.
That no one will put their faith in a company that states in their first few lines of alcohol addiction...the following to adlib 'If you have a problem then quite simply don't drink'
You couldn't even get anyone to click bait that uncaring, blunt nonsense and is surely a very poor way for a company to introduce themselves as.
A company that will ultimately fail & believe CBT is the only answer.
A service that I have experience of, in this will cost and provide no benefit!

April 22, 2025
Unprompted review
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Reply from Rehabsuk

Thank you for sharing your feedback.
The quote you referenced — “If you have a problem then quite simply don't drink” — is not something we’ve written or believe in. It appears to be a snippet pulled from a Google search result (which is beyond our control) and does not reflect our values or messaging as you will see from other content on our site.
We would certainly never advise a dependent person to simply stop drinking, as doing so without proper support can be extremely dangerous. Our approach is rooted in safety, compassion, and evidence-based care. While CBT is one of the tools we offer, we know recovery isn’t one-size-fits-all as there are various treatments available, that's why we offer free assessments.
We appreciate you taking the time to express your concerns and after reviewing the content of the chat it was handled correctly and you were not cut off intentionally

Rated 5 out of 5 stars

Highly recommended!

Rehabsuk have a lot of treatment options and the staff is very helpful and supportive. They even have an ongoing support groups for family members. I highly recommend them. Thank you!

March 5, 2025
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Reply from Rehabsuk

Thank you for your kind review, we are so pleased to hear that you find the support groups for family members so helpful

Rated 5 out of 5 stars

Professional and personally tailored service

Thank you for the professional, and potentially life saving, services you have provided my family. The ongoing support from yourselves has been tailored to my family members' needs. I can not thank you all enough.

November 25, 2024
Unprompted review
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Reply from Rehabsuk

You are more than welcome, we are so pleased that as a family you have felt supported. We treat addiction as a family illness because it impacts everybody.

Rated 5 out of 5 stars

Detox after 10 years clean

My brother has just finished a 10 day detox with Rehabsuk. He had been clean for 10 years so this relapse came as quite a shock to me. Rob has a flat, a job, friends but clearly something was lacking for him to pick up alcohol again. I feel so grateful and blessed that a home detox was an option. He was able to reach out and the support was there instantly. Scott and Paulene were so supportive, non judgemental, kind and caring and made this 10 day detox the best it could be. The doctor's initial assessment was comprehensive and empathetic, very much tailored to my brothers needs and background. The 4 x a day check ins were punctual, alleviating stress and anxiety, both mine and my brothers! Scott and Paulene made us feel that they were really there for us. The aftercare support is now on the go. Therapy, meetings, liason with his GP for blood tests and other after care are all being organised for my brother. I dont know what we would have done as a family without this wonderful service. It's reminded us that addiction is ongoing and just because someone seems to be fine on the outside and living their life clean and sober, life can just happen and turn everything upside down. When and if that happens, the support of Rehabsuk and people like Scott and Paulene is lifechanging. What they do is so important and I'm immensely grateful to them. My brother is going back to work tomorrow and is back on track thanks to their support. Thank you.

February 17, 2025
Unprompted review
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Reply from Rehabsuk

Thank you for sharing Maggie, we really appreciate you sharing yours and your brothers experience and hearing feedback like this is the reason why we do what we do

Rated 5 out of 5 stars

LITERALLY saved my son's life.

My son had had a drink problem for many years and ordinary rehab did not work for him. Rehabsuk suggested a residential programme, either in the UK or elsewhere. We decided that the Harmony programme in South Africa could be the best solution for him.
He was there from March to June 2024 and then went to live in the Netherlands where his brother lives. He continues to attend AA meetings there. He has his own flat and has a job that he enjoys. We are very hopeful that he has "turned the corner" and that the future is looking good for him. He is still in contact with Scott at rehabsuk who has been always there for us both. Thank you Scott!

March 3, 2024
Unprompted review
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Reply from Rehabsuk

We are so pleased to hear of your positive experience and that we could find the right solution for your son. We hope he keeps up the good work and please do keep in touch

Rated 5 out of 5 stars

Can't recommend the business enough

I came across rehabsuk after constantly searching for help for my husband who is battling addiction, he would countless times refuse any sort of help and certainly wouldn't go into an inpatient rehab. Luckily this place offers outpatient treatment so hes able to continue work and home life what a saving grace this was as it was the only way I would him sorted. After months of battles he soon realised things had to change and finally took on Scott and the gang with weekly therapy sessions and courses, things are going so well that I couldn't be more happier , the business even offers friend and family groups for support 👍🏼 we still have a long way to go but feeling really positive about this

December 30, 2024
Unprompted review
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Reply from Rehabsuk

Thank you Lucy for taking the time to leave us a review. We are so pleased that your husband could find a treatment solution that is suitable for him and that you both felt supported.

Rated 5 out of 5 stars

Rehabs UK Aftercare

I have been with Rehabs UK for over 2 years. Initially for a Home Detox, later for Therapy and Rehab. Prior to this I had been an Alcoholic for 26 years. 

During this time I have had many ups and downs. The downs being mainly at the beginning. However I have received unwavering support during this time. The WhatsApp group has been invaluable for providing information and for connecting with others in Recovery right from the beginning of our journey. This group can also be used to alert the Counsellors that you are struggling and would appreciate talking to someone individually. Or asking to chat to someone else in Recovery on a 1 to 1 basis. It's not all serious though, there is also a lot of banter and jokes. After all we get better to have a happy life. 

The thing I have appreciated most has been the weekly Recovery group which has been vital in my recovery. The group is run by Jakana a highly trained Therapist, the members of the group are either in Recovery or making efforts to get into Recovery. The group discuss each other's progress, support each other's trials and tribulations and offer each other tips from our own experience. This group offers kindness, support and a genuine caring attitude towards each other mixed with a lot of laughter and for me laughter has definitely been the best medicine. I am now nearly 2 years sober, which in itself is a miracle and would never have happened without the support I have received.
Sue

 

 

February 12, 2025
Unprompted review
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Reply from Rehabsuk

Thank you so much for sharing your experience Sue, your feedback really matters to us. We are delighted to hear that you find our aftercare services so useful.

Rated 5 out of 5 stars

Support, love and understanding in a safe place.

We got to the point where we needed professional help. Our son asked to go somewhere to get the help he desperately wanted. Our first call was to Scott. He is the most amazing man. He gave us the confidence to let our son start a residential programme. Within two days our son had moved in and his progress is incredible. He has found his people. People who truly understand what he's going through. To have someone just listen and not judge. To share with people who are on the same joirney to recovery. The staff are truly awesome. Kind. Patient. Caring. Approachable. Non judgmental and understanding. Our son has made life long friends. He has a new family. He feels part of society again. The programme is working. Really working. Our son is 2 weeks in and the transformation is incredible already. Happy. Calm. Busy. Excited about his future. His accommodation is lovely and (apparently) so is the food.
The initial call is scary but the support is extended to family, if needed too.
Thank you so, so much RehabUK.

September 30, 2024
Unprompted review
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Reply from Rehabsuk

Thank you Christine for sharing, it is always our goal that people like your son will feel part of society again, it's great to hear he is excited about the future!

Rated 5 out of 5 stars

An excellent support service

This organisation has been absolutely incredible at looking after me at one of the most difficult times of my life. The staff member I've been dealing with is very dedicated and passionate about recovery. They were efficient at starting my treatment and the doctor was really friendly and professional. Thank you for everything. I'd recommend this to anyone struggling to access help through the local services as I was.

October 9, 2024
Unprompted review
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Reply from Rehabsuk

Thank you for sharing your experience Emma we are so pleased to hear that you felt well looked after and supported

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