Reizendeals Reviews 825

This is a fraudulent company; these people are fraudsters.
Please ..please please.. do not deal with this fraudulent company.

Oplichters! Scam en diefstal. Het bedrijf staat al op de zwarte lijst en hun website is uitgeschakeld. Hoe kan ik een collectieve rechtszaak aanspannen?
Mijn minderjarige kind heeft gewoon iets in het winkelmandje gedaan! En het vergeten!
Een half jaar later werd ik bedreigd door deurwaarders met een betaling van het bedrag plus een boete! 300 euro. We hebben gewoon iets in het winkelmandje gedaan!
Mijn kind heeft onder druk het geld overgemaakt!
Ik heb vriendelijk gevraagd om het bedrag terug te storten. Als antwoord kreeg ik te horen dat ze 'beledigd' waren omdat ik de situatie openbaar had gemaakt op andere websites, met alle screenshots, bewijzen enzovoort, en dat ze 'het geld wel terug wilden storten, maar dat nu niet meer zouden doen', lol .
Het product was gewoon in het winkelmandje geplaatst! RiesenDeals heeft me via deurwaarders geïntimideerd, zonder zelfs maar te weten hoe oud de respondent werkelijk is en wat zijn sociale status is! Ze hebben mijn gezin tot het uiterste gedreven en dat heeft een prijs. Ik heb alle screenshots.
Het telefoonnummer van het bedrijf was vanaf de eerste dag dat ik contact opnam altijd onbereikbaar.
Totaal: 300 euro + morele schade, alleen maar omdat het product als interessant was gemarkeerd. De oplichters staan al onder toezicht van de toezichthoudende instanties. Stuur me een bericht voor een aanvullende collectieve rechtszaak.

Scammers! Scam and theft. The company is already blacklisted and their website has been shut down. How do I file a class action lawsuit?
My minor child simply added the item to the basket! And forgot about it!
Six months later, bailiffs began threatening me with payment of the amount plus a penalty! 300 euros. We simply added the item to the basket!
My child transferred the money under pressure!
I asked them to return the amount amicably. In response, they said that since I had publicly discussed the situation on other websites, with all the screenshots, evidence, etc., they were 'offended' and 'would like to return the money to me, but now they won't', lol.
The goods were simply placed in the basket! RiesenDeals intimidated me through bailiffs, without even checking the real age and social status of the respondent! They drove my family to a breakdown, and that has its price. I have all the screenshots.
The company's phone has been unavailable since the first day of contact.
Total: 300 euros + moral damage simply because the item was marked as interesting. The scammers are already under the control of the supervisory authorities. Write to me for an additional class action lawsuit.

i just registered on their website and was glancing through their deals and just press on a deal without accepting to book and they sent an invoice in my email, they are scammers and for me i dont care about the invoice and even dont have any money to travel now and i wrote them an email to cancel that fraudulent email they sent to me and if they dont do that is their own problem because i have not book anything, people beware of this scammers

received a debt collection letter from Reizendeals via Straetus, claiming I owed them money for a booking I never made. When I disputed this, the company contacted me with an unacceptable offer: "Remove your negative review on Trustpilot and we will cancel the debt."

This is not only unfair but also misleading and unethical. Reviews should reflect real customer experiences, not be silenced in exchange for removing alleged debts.

I want to warn other consumers: be very careful before doing any business with this company. Always ask for written proof of any claim and do not allow yourself to be pressured into removing honest feedback

I would love to say that my experience is less than a star.
Just become I click on term and condition I bought something ,a holiday for am Unknow hotel,location and also don’t know which airport.
I just want to say if you ever read Reizendeals
Stay away.
They are thieves and they take advantage of people that are
Just curiosity of possible vacation

One of the worst deception and misslaeding way of payment for vacation, they put price low to catch people and when you check the holiday to look you find they sned you confirmation and invoice to your email, they dont have customer service no any telephone for company in the netherlands, and incase of any change for plans you can not call anyone or cancel and they ask collection companies to collect the money after all of this shit!

I was just checking vacation dates and prices for August, but when I clicked on a date and price, they immediately sent me an invoice for €1400 — very strange! I quickly sent them an email saying I did not book anything and asked them to cancel it, providing my confirmation email as proof. Then they replied that I still have to pay €45 for cancellation.
Please be careful — do not book your vacation with this REIZENDEALS.NL! I checked and saw that many people are writing similar reviews. This REIZENDEALS.NL seems like a big scam. BE AWARE!

This is the biggest scam, I have looked at a deal on their website and wanted to see dates available and pricing. I complete some of my details but did not accept anything when all of a sudden I was logged out of the website and then received an invoice that I need to pay for this deal. I immediately sent them an email to say I did not want to purchase this and it should be cancelled. Do not create an account or click on anything. They will refuse to cancel the invoice and is not willing to listen to reason.

This agency is a fraud, their advertising is so bad, they will send you an amount which you need to pay after you bid, then you think that was all you need to pay since it was said in the initial invoice- inclusive of flights and hotel but after paying. They will send more cost that needed to be paid. If you cancel, the obligation to pay their said invoice, they will send it to the collection agency. Their invoice does not have btw which was already fishy. Wasted money.

Terrible do not trust this organisation!!!
They trapped me in with good deal, what i had to pay,
And after comes reality out,
I agree that for 280 Euro you
Cant get trip to nowhere true,
I paid all extras i was asked for without any problem, and honestly for the price i have paid i could book a very nice vacation myself!!
I arrived to Crete which is lovely Ireland
I had transfer bus ( all paid by myself) me and my daughter left at the 4am on the narrow street and driver said “ go exactly to left “
After long searchings we found our hotel on right side of street. ( hotel empl said bus cant drive as its narrow street however i see buses passing by from time to time) Ok for this one too.
Key was on the door
Here the surprise coming out,
We got half basement or ground floor with no windows, old room.
I could not sleep all night
In the morning i have asked empl to change the room but of course no available rooms on better floor, or may be may be they can do on 7th and this is may be , im leaving on 9th any point for this may be?

Yes employees very nice but what it gives me? No blame on them
You book me and my child in a hole!!!

This is answer i have got from agent from reizendeal
“There are rarely windows in a hotel room otherwise you can see your neighbors. Therefore, it’s totally accepted with travelers to only have a sliding door to exit.”

As frequent traveller this is first room in my life without window!!
Yes i have door from glas
My advice do not book via this agency!!
Just ignore there beautiful commercials with seaview rooms and book your own trip! Do not trust reizendeals!

We booked this trip early this year. First of all, a lot of discussions and money loos with this trip. They discuss about a price on the website, but in fact is way more expensive ( written in their website on 3th page, so please check all small “ stars”).
The worse part is when they booked the hotel. A hotel with a lot of very bad reviews. When I informed them asking not to send us there, they said that the hotel has 7 score and a lot of people can complain. So…. We went at the location…. Horrible: broken mattress, dirt, insects, everything bad what you can expect you find there. The bad part is that some other customers wrote the same review as me but they don’t care, probably because the hotel is cheap.
I wrote them while in holiday, no answer so far( 4 days left). We left that hotel after 2 days…. We got sick there … but they don’t reply, they received their money, no interest in customer satisfaction.

We also want to get our money back for the accommodation.

Thank you for wonderful vacation in crete greece.

NEVER AGAIN!

At this moment I seat on the couch of this €35p.n. apartment during my vacation to write a negative review. I should be out and enjoying my vacation but this has been so far not a good experience.

During the booking process, I realised that on top of the deal value I would have to pay €30 per person per airport that I didn't want to travel to or from. In other words, I live in the Netherlands but I had to pay €60 not travel from Germany bit ended up taking a flight from Cherloroi in Brussels. An airport far from the city center and not reachable by train. Meaning that I had to drive to the airport which costed me 2 hours and €50 for parking. The other option was to pay for two people €30 euros each not fly from the 2 airports they have in Brussels. This means that €120 would not be included towards my vacation experience, but would go to the agency. So they would not book my fly departing in a country different from the one I live in.

Fine. I arrive in the "hotel" they booked me in and I spend 1.30h on the phone calling the property manager, the agency and everyone else because Reizendeals did not send the access code to the apartment and they sent me to the wrong address. They even replied to my email with the wrong information again.

I sat in front of the apartment , on the street, on the floor , for one and a half hours trying to get information about the room I was suppose to be staying in and the access code because Reizendeal did not send this information apriori. Two guests from Reizendeal had the same experience as me in the next hour.

For them it was even worse because they paid extra for the transfer offered by Reizendeal from the airport to the hotel. They had to wait almost 2 hours for the transfer to pick them up.

When I finally get to the apartment, very simple and basic, definitely not a hotel, I find out that I have to pay €4 extra per towel to rent it. The towels are not in the room and I have to call the hospitality to arrange for the next day. So, first after travelling and no shower.

In the process I found out that my Ryanair flight costed €104 for two people from charleroi to Girona. And I found out that the apartment I'm staying in (Apartment Tropic, apartplaya) costs €35 per night.

Price comparison:

Reizendeal costs: €473
Flight costs (two people): €104
Accommodation (4 nights): €140

Extra costs:
Towels: €8
Parking 5 days next to Brussels airport: €50
Renting a car in Girona: € 240
Fuel: €100

End of the day, this was not a nice surprise trip.

Big scam really a sad company

This is a review for the website of Reizendeals and not about their service, I will make a review again when the service has been completed.

So about the advertising and website of Reizendeals, I feel that they use the marketing strategy known as click bait which I think is a form of a trick to make you buy. Yes, they have clear information in the deals and seems to be a legit company but if you don’t pay attention or do not read all of information (which happens often to the new generation of online people) then you will incur an invoice which you have to pay when you win a bid and it is just just by entering an amount and clicking BID (I’m not sure if winning the bid is almost certain even if you bid really low). But make sure read everything first and when you are about to click BID think and check what you selected as it is already equivalent to purchasing or buying and you will get an invoice right away. THINK BEFORE you CLICK.

I want to make awareness of this ugly marketing strategy that is happening rampantly in social media and can be very inconvenient for some people and it is a big price to pay for not paying attention.

Prachtige en spotgoedkope all-inclusive reis naar egypte; Hotel was super en goed gelegen!

I have received the trip confirmation with all the relevant information and attached documents regarding:
- the flight tickets and detailed instructions for check-in via mobile app;
- the airport shuttle, with a map and more instructions regarding how to find the transfers company in the destination's airport;
- the hotel reservation voucher with details about the package.

The hotel check-in took max 2 minutes, and the room was exactly as displayed in the pictures.

In the next morning the shuttle company sent a staff member to show me the attractions available for city and boat tours, and for aqua sport activities.

The weather was still good, even in mid November, and the food was amazing both in the hotel and in most of the restaurants in the city.

Commuting in the city is really easy, with a 7 days unlimited public transport card for EUR 21. Buses are available very often and for a handful of destinations, only a few of them needing connections.

This company is a scam! I recently created an account and was now sent 2 invoices for trips which they told me I booked while I did not. Upon receipt, I immediately replied by email that I did not make any booking and therefore did not agree with the invoice. They told me that they could see the booking was made from my IP address so that they cannot cancel… I replied several times that I did not make the booking myself and requested to cancel, immediately upon the invoice receipt but they responded that they cannot, claiming I confirmed the booking.
In any case a simple invoice cannot be legally binding without any contract or agreement of terms whatsoever, and I have written proof that I did not agree with the invoices based on me not making any booking. But please avoid to spare yourself time and unnecessary stress

10 minutes after booking, I wrote that I wanted to cancel the reservation, because unfortunately I gave the wrong time. I had to pay 184 euros to cancel the reservation! I don't think it's fair! I know it's in the policy, but I wrote to them immediately after 10 minutes, not after 1 week or 1 month! Why did they ask for 184 euros? I didn't cause them any harm, I didn't take other people's place.

I am in Halkidiki,the "surprise trip" that Reizendeals arranged. YES,GUYS! THEY ARE AMAZING! everything is perfect: all-inclusive,the hotel is clean,food great,the views,amaaaai! THANK YOU,TEAM! Great!!!