Rejuva Fresh Reviews 1,285

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and performance of the machines, noting their effectiveness and superior build compared to other brands. Many highlight the exceptional customer service, describing the staff as responsive, helpful, and dedicated to ensuring customer satisfaction. The training provided is also frequently commended for being well-structured and informative, contributing to a smooth overall experience. However, some customers also noted issues with machine functionality, reporting devices that did not work reliably or broke shortly after purchase. A few other people also felt that customer service was disjointed or slow to respond, with some experiencing difficulties in resolving problems or receiving timely communication.

What people talk about most

Product

Customers had positive experiences with product, often praising the professional design, high quality, and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the high-quality materials and... See more

Customer service

People report positive experiences with customer service, highlighting it as top-notch and exceptional from... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent training... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered the Adonis 40k 6 in 1, for home use. Watched lots of videos on how to use. Installation was easy, thanks to rejuvafresh automatically sending Installation and how to use videos. The... See more

Company replied

Rated 5 out of 5 stars

I've been happy with the machine performance and the impact the treatments have had on our business growth. Without Rejuva Fresh we would have had to limit our options and get only one crazy expensive... See more

Company replied

Rated 5 out of 5 stars

We received the U Shape 2 from Rejuva Fresh about a month ago, and it has been a real game-changer for my business in terms of client satisfaction. Many are seeing noticeable fat loss and skin tighten... See more

Company replied

Rated 5 out of 5 stars

I don't know why so many doctors and medspa owners get scammed into investing $200,000, ot MORE, on a single machine. With Rejuva Fresh we were able to get 6 machines for much less than that, and they... See more

Company replied


Company details

  1. Beauty Product Supplier
  2. Beauty Salon
  3. Day Spa
  4. Fitness Center
  5. Health and Beauty Shop
  6. Wellness Center

Written by the company

💎 Professional cutting-edge aesthetic devices for body contouring and skin rejuvenation. Whether you are medspa, clinic, hospital, salon, fitness facility or direct consumer, we have the machines you need to achieve fantastic results. Exclusive technology, with FDA, Medical CE, TGA for many devices. Comprehensive Support is Included: Advanced Training Program, Free USA & Worldwide Delivery, Free Listing on Clinic Finder Map, Marketing Materials, 3 Year Warranty and USA Service Center.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Super happy

I'm also super happy with the Rejuva Fresh laser we chose to invest in. We chose the Myriad 4 in 1 because of the many desirable functions it offers including pigment removal, skin rejuvenation, hair removal, skin tightening and a lot more. The machine itself is very high quality, and the Rejuva Fresh customer service is maybe the best I've experienced from any online company. They really listen to their customers and care about delivering quality support - I love that.

January 24, 2026
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Reply from Rejuva Fresh

Hi Annette, thank you for the 5 star review. We’re glad to hear the Myriad has been a great fit for your practice and that its range of treatments and overall quality have met your expectations. It also means a lot to know our customer service stood out and that you felt listened to and supported along the way.

Rated 1 out of 5 stars

Ordered a replacement handle for a new…

Ordered a replacement handle for a new machine we just purchased from them. Documented with tons of videos proving new handle does not work on my machine yet my old handle does. They will not let me send the new part back to get my refund. I have purchased many medical devices from them but I am being treated very rudely & unprofessionally.

November 6, 2025
Unprompted review
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Reply from Rejuva Fresh

SC, based on the situation you describe, you apparently are confused and have contacted the wrong company, or this is a paid review, in which case please leave us alone.

If you believe you are a genuine client of Rejuva Fresh, please contact 1-888-436-3120 and provide your full name and order number. We will assist you right away.

Information: Upon checking our records, there is no situation matching the what is described in this review.
Rejuva Fresh includes a lifetime warranty and necessary replacement parts are provided free of cost.

Rated 5 out of 5 stars

Very good quality

I love this company. Both machines we got from Rejuva Fresh have been very good quality. Not only does the equipment itself look and feel high end, even the packaging is made of good materials. Arranging training was much easier than I thought, and they sent me a beautiful certificate after the session! Five star experience all the way!

January 24, 2026
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Reply from Rejuva Fresh

Hi Bryson, thank you for taking the time to leave such a thoughtful review. It’s great to know the machines delivered the level of quality you were looking for and that the overall experience, from packaging to training, felt well put together. We appreciate your trust in Rejuva Fresh and are glad everything came together smoothly for you. Thanks again for the 5 star review.

Rated 5 out of 5 stars

Effective results, very good for my business

I've been using the Rejuva Fresh InviSmooth diode laser for almost a year in my new clinic, and I am very happy with the results. It's an EXCELLENT system in terms of speed, comfort and versatility. Honestly it took me a long time to decide on a supplier for this investment, but looking back Rejuva Fresh was the obvious choice from the beginning, and I'm so happy with my purchase!

January 24, 2026
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Reply from Rejuva Fresh

Hi Yown, it’s great to hear that the InviSmooth diode laser has been a strong fit for your clinic. Knowing it’s delivering the speed and comfort you were looking for and that you feel good about the investment really says a lot. If you ever have questions or need support at any point, we’re always here. Thanks again for the 5 star review.

Rated 5 out of 5 stars

Received products fast

Received products fast! Hopefully they are good quality. My experience has been great so far!

January 24, 2026
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Reply from Rejuva Fresh

Hi Brenda, thank you for the 5-star review. I’m glad to hear everything arrived quickly and that your experience has been off to a great start. If you would like to schedule your one on one training or need any assistance as you begin using your new equipment, just let us know. We are always here to support you.

Rated 5 out of 5 stars

Very Innovative with Great Results

Results have spoken for themselves. I'd like to share with you guys that one of my longtime clients was expecially excited about the recent introduction of Rejuva Fresh Proteus V into our clinic. Her feedback made me so happy! She shared with me that the results from the sessions she did recently have given her more confidence to do more in her life. She feels empowered and performs better at work and also she feels more at ease in social settings. She has stronger self-assurance overall and feels life is better. Proteus-V is a machine I highly recommend and Rejuva Fresh team is a joy to work with!

January 10, 2026
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Reply from Rejuva Fresh

Hi Eugene, thank you for the 5 star review. It’s wonderful to hear how well Proteus V is performing in your clinic and especially how meaningful the results have been for your longtime client. Feedback like this really shows the value of the treatments you’re offering, and we’re glad the machine has been such a strong addition for your practice. If you ever need training, guidance or general support, our team is always here for you at hello@rejuvafresh.com or 1 888 436 3120.

Rated 5 out of 5 stars

Machines work wonderfully

We have three machines so far from Rejuva Fresh. All are performing wonderfully and the one we use the most is Proteus RF microneedling. Very profitable machine and good results. I highly recommend the machine and of course Rejuva Fresh customer service is amazing.

January 19, 2026
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Reply from Rejuva Fresh

Hi Dulce, thank you for the great feedback. It’s wonderful to hear that all three machines are performing well for you and that the Proteus-V RF Micro-needle + Thermagica Fractional RF System has become such a strong part of your services. We’re glad it’s delivering the kind of results your clients are looking for. If you ever need anything, our team is always here to help. Thanks again for the 5-star review.

Rated 5 out of 5 stars

Wow!

Wow! Wish I had more adjectives to describe how amazing Rejuva Fresh and Jenny are! Their products and customer service are top notch! Loyal customer for life. 10/10 recommend!

January 13, 2026
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Reply from Rejuva Fresh

Hi Annings Spa, thank you so much for sharing this. It’s wonderful to hear how happy you’ve been with both the equipment and the support you’ve received from Jenny. Knowing you feel confident sticking with us long-term truly means a lot. We’re always here whenever you need anything. Thanks again for your 5-star review.

Rated 5 out of 5 stars

High quality

High quality, effective results and reasonable upfront investment. Those are the reasons I chose Rejuva Fresh for all of our medspa machines last year. Now I can tell you for sure it was such as good decision. Attracting customers has actually been easier than I thought!

November 26, 2025
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Reply from Rejuva Fresh

Hi Cassandra, we’re really glad to hear that your medspa has had such a positive year with the machines and that everything has been performing the way you need. It’s especially nice to hear that bringing in new clients has felt easier than you anticipated. If you need anything as you continue building out your services, just let us know. Thanks again for your 5-star review.

Rated 5 out of 5 stars

Great communication, very high-quality machine

Communication has been great with this company. My machine arrived quickly and packaged very well. I appreciate that they offer online video training. The machine looks very high-quality and all the tools included are very high-quality as well. So far so good. Can’t wait to start using it.

January 19, 2026
Unprompted review
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Reply from Rejuva Fresh

Hi Michelle, we’re glad to hear your machine arrived quickly, was well packaged, and that the quality stood out right away. It’s great that the included tools and video resources have been helpful so far. If you ever need one-on-one training, marketing materials, or general support as you continue, feel free to reach out anytime. Thank you for the 5-star review.

Rated 5 out of 5 stars

Can't wait

Just got my machine in. Shipping was fast and communication was grate. Rejuva sent me many videos and link to watch to get prepared prior to arrival. Sent valubal how to set up vedio. Extremely helpful. Can't wait to start using it.

January 16, 2026
Unprompted review
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Reply from Rejuva Fresh

Hi, thank you for the 5-star review. We’re glad your machine arrived quickly and that the setup and tutorial videos were helpful while you got everything ready. If you’d like to schedule your advanced comprehensive one-on-one training or need marketing materials or any additional support as you get started, feel free to reach out anytime—our team is available 24/7.

Rated 5 out of 5 stars

The shipping was fast

The shipping was fast, and the packaging is amazing. Can't wait to start using this device

January 15, 2026
Unprompted review
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Reply from Rejuva Fresh

Thank you for this positive feedback, Reed! We’re delighted to hear you’re excited to start using your new body contouring machine, and that you were pleased with the packaging and delivery process.
If there’s anything we can do to make your experience even better please don’t hesitate to reach out to our support. We’re here to serve you. Thank you for choosing Rejuva Fresh, and we sincerely appreciate your taking time to leave a review.

Rated 1 out of 5 stars

It took 7 days for you to inform me…

It took 7 days for you to inform me that the product I had ordered was out of stock. After that, I asked several questions about the new product you were offering as a replacement, and it took another 5 days to receive a response.
Honestly, the customer service department has been a disaster. This situation has directly affected my business operations and is forcing me to consider changing suppliers, which is something I would prefer to avoid but may have no choice.

January 14, 2026
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Reply from Rejuva Fresh

This review is likely sponsored by one of our competitors based on the facts and historical course of events:

1. The buyer associated with this Trust Pilot profile has not ordered any machines from our company.
2. The buyer recently ordered a consumable gel product, which has been discontinued due to upgrading the gel product.  The discontinued gel is out of stock because it has been improved and replaced by our new enhanced clinical-grade formula with a larger size.
3. A free upgrade to the new formula was offered almost immediately and accepted by the buyer (by email). The package was then shipped out the same week, and is scheduled for delivery in two days.
4. We always appreciate genuine feedback because it helps us offer even better service for the future. Therefore upon receiving this review we reached out to see how we can help. The buyer is now unreachable, with no voicemail service available. When buyer finally answered she claimed to have no knowledge of the purchase.

Rated 5 out of 5 stars

Great machine, products and exceptional customer service

Best customer service experience I think I've had with an equipment supplier! I've been communicating with Ellen for months regarding different questions, issues, orders, etc. She always answers promptly, is very helpful and goes above and beyond to figure out issues / problems and get them solved quickly. I can not say enough good things about her. I am very grateful for her time and assistance. I'm also very happy with my machine (6-in-1 HydroDermabrasion) and all the different modalities I can now offer my clients that give real results. My clients are getting FABULOUS results from their very first treatments. The machine is easy to use, easy to navigate and doesn't take up a lot of space. It is quiet and very effective. I am very happy with it and even though I just started using it, I am going to be upgrading (probably this year!) to the 15-in-1.

January 9, 2026
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Reply from Rejuva Fresh

Hi Suzie, we’re really glad to hear how much you’ve enjoyed working with Ellen. She’ll be happy to know her quick responses and follow-through have made such a difference for you. It’s also great to hear your 6-in-1 HydroDermabrasion system is delivering the kind of results your clients can see right away and that the setup has been convenient in your workspace. Whenever you’re ready to explore the 15-in-1 upgrade or need anything in the meantime, just reach out. Thank you for your 5-star review.

Rated 5 out of 5 stars

Highly recommend

If you're a clinic owner like me I highly recommend you consider this company. The training was very thorough, the machine works perfect and I'm excited to offer these new treatments!

January 10, 2026
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Reply from Rejuva Fresh

Hi Kristy, it’s wonderful to hear your training experience was thorough and that your new machine is performing exactly as expected. We’re glad you’re feeling confident and ready to introduce these treatments in your clinic. If you ever need support or marketing materials, just reach out and we’ll be here to help. Thanks again for your 5-star review.

Rated 5 out of 5 stars

Exceptional Performance and Happy Patients

I don't know why so many doctors and medspa owners get scammed into investing $200,000, ot MORE, on a single machine. With Rejuva Fresh we were able to get 6 machines for much less than that, and they've all been performing exceptionally well. Some of these Rejuva Fresh machines like PicoPretty and EMShape are actually more powerful and offer better treatment experience than those multi platform outrageously expensive ones. Our patients are happy, our staff is happy. We've already gotten a great return on our investment.

January 10, 2026
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Reply from Rejuva Fresh

Hi Almarine, thank you for the 5-star review. We’re glad to hear the systems you selected, including PicoPretty and EMShape, have been performing well in your practice. It’s great to know your patients and staff are responding well and that the investment has already made a strong impact. If you ever need marketing materials, training refreshers, or general support, feel free to reach out anytime at hello@rejuvafresh.com or 1-888-436-3120.

Rated 5 out of 5 stars

Glowing and refreshed

I've been thoroughly enjoying all the Rejuva Fresh devices we acquired. Especially the 18 in 1 hydra spa infusion ultra glow. It looks and feels very high end and professional, and following the treatment skin is refreshed and glowing!

November 28, 2025
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Reply from Rejuva Fresh

Hi Manuelita, thank you for the 5-star review. We’re happy to hear how much you’re enjoying your devices, especially the 18 in 1 Hydra Spa Infusion Ultra Glow. It’s great to know the treatments are giving you that refreshed, glowing finish. If you need anything as you continue using it, feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120.

Rated 5 out of 5 stars

High quality

The Rejuva Fresh machine quality is quite good, and very strong! I think they have high standards for not only customer service but the equipment design itself.

November 12, 2025
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Reply from Rejuva Fresh

Hi Margareth, we appreciate you sharing your experience. It’s great to hear your machine has the power and quality you were looking for, and that our team has been just as reliable when you needed support. Thanks again for the 5-star review. If you ever need anything, we’re always here to help.

Rated 5 out of 5 stars

Ordering was super easy

Ordering was super easy. The sales people were able to answer. All of my questions. Delivery was quick and hassle free I have been very impressed with the quality of the product and the results. My clients are saying Norm was my trainer and he was excellent. I highly recommend this company.

December 19, 2025
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Reply from Rejuva Fresh

Hi Jon, thank you for the 5-star review. We’re glad to hear the process was smooth from ordering to delivery and that everything with your PERFECT SHAPE® NEO Sculpting Machine Ultra-Max has been meeting your expectations. It’s also great to know Norman made your training experience a strong one and that your clients are already seeing results. We appreciate the recommendation and are always here if you need anything moving forward.

Rated 5 out of 5 stars

The products are amazing well made and…

The products are amazing well made and work absolutely fantastic. Customer service is by far the best out there. My wife love using it and her next door neighbors friends love it too. I will recommend Rejuva products to my friends and family.

December 31, 2025
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Reply from Rejuva Fresh

Dear Serge, thank you so much for this positive feedback! We are delighted to know that you love using the Perfect Shape Neo machine, which you invested in recently.

Your satisfaction means a lot to us, and we hope you will enjoy excellent results from the treatments. If you ever have any questions or want assistance with anything, please feel free to reach out to our support team. Thank you again for the five star review and for choosing Rejuva Fresh!

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