Ordered the Adonis 40k 6 in 1, for home use. Watched lots of videos on how to use. Installation was easy, thanks to rejuvafresh automatically sending Installation and how to use videos. The... See more
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💎 Professional cutting-edge aesthetic devices for body contouring and skin rejuvenation. Whether you are medspa, clinic, hospital, salon, fitness facility or direct consumer, we have the machines you need to achieve fantastic results. Exclusive technology, with FDA, Medical CE, TGA for many devices. Comprehensive Support is Included: Advanced Training Program, Free USA & Worldwide Delivery, Free Listing on Clinic Finder Map, Marketing Materials, 3 Year Warranty and USA Service Center.
551 Red Bridge Road , 04605, Ellsworth , United States
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I'm also super happy with the Rejuva Fresh laser we chose to invest in. We chose the Myriad 4 in 1 because of the many desirable functions it offers including pigment removal, skin rejuvenation, hair removal, skin tightening and a lot more. The machine itself is very high quality, and the Rejuva Fresh customer service is maybe the best I've experienced from any online company. They really listen to their customers and care about delivering quality support - I love that.

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Ordered a replacement handle for a new machine we just purchased from them. Documented with tons of videos proving new handle does not work on my machine yet my old handle does. They will not let me send the new part back to get my refund. I have purchased many medical devices from them but I am being treated very rudely & unprofessionally.

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I love this company. Both machines we got from Rejuva Fresh have been very good quality. Not only does the equipment itself look and feel high end, even the packaging is made of good materials. Arranging training was much easier than I thought, and they sent me a beautiful certificate after the session! Five star experience all the way!

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I've been using the Rejuva Fresh InviSmooth diode laser for almost a year in my new clinic, and I am very happy with the results. It's an EXCELLENT system in terms of speed, comfort and versatility. Honestly it took me a long time to decide on a supplier for this investment, but looking back Rejuva Fresh was the obvious choice from the beginning, and I'm so happy with my purchase!

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Received products fast! Hopefully they are good quality. My experience has been great so far!

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Results have spoken for themselves. I'd like to share with you guys that one of my longtime clients was expecially excited about the recent introduction of Rejuva Fresh Proteus V into our clinic. Her feedback made me so happy! She shared with me that the results from the sessions she did recently have given her more confidence to do more in her life. She feels empowered and performs better at work and also she feels more at ease in social settings. She has stronger self-assurance overall and feels life is better. Proteus-V is a machine I highly recommend and Rejuva Fresh team is a joy to work with!

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We have three machines so far from Rejuva Fresh. All are performing wonderfully and the one we use the most is Proteus RF microneedling. Very profitable machine and good results. I highly recommend the machine and of course Rejuva Fresh customer service is amazing.

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Wow! Wish I had more adjectives to describe how amazing Rejuva Fresh and Jenny are! Their products and customer service are top notch! Loyal customer for life. 10/10 recommend!

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High quality, effective results and reasonable upfront investment. Those are the reasons I chose Rejuva Fresh for all of our medspa machines last year. Now I can tell you for sure it was such as good decision. Attracting customers has actually been easier than I thought!

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Communication has been great with this company. My machine arrived quickly and packaged very well. I appreciate that they offer online video training. The machine looks very high-quality and all the tools included are very high-quality as well. So far so good. Can’t wait to start using it.

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Just got my machine in. Shipping was fast and communication was grate. Rejuva sent me many videos and link to watch to get prepared prior to arrival. Sent valubal how to set up vedio. Extremely helpful. Can't wait to start using it.

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The shipping was fast, and the packaging is amazing. Can't wait to start using this device

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It took 7 days for you to inform me that the product I had ordered was out of stock. After that, I asked several questions about the new product you were offering as a replacement, and it took another 5 days to receive a response.
Honestly, the customer service department has been a disaster. This situation has directly affected my business operations and is forcing me to consider changing suppliers, which is something I would prefer to avoid but may have no choice.

Reply from Rejuva Fresh
Best customer service experience I think I've had with an equipment supplier! I've been communicating with Ellen for months regarding different questions, issues, orders, etc. She always answers promptly, is very helpful and goes above and beyond to figure out issues / problems and get them solved quickly. I can not say enough good things about her. I am very grateful for her time and assistance. I'm also very happy with my machine (6-in-1 HydroDermabrasion) and all the different modalities I can now offer my clients that give real results. My clients are getting FABULOUS results from their very first treatments. The machine is easy to use, easy to navigate and doesn't take up a lot of space. It is quiet and very effective. I am very happy with it and even though I just started using it, I am going to be upgrading (probably this year!) to the 15-in-1.

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If you're a clinic owner like me I highly recommend you consider this company. The training was very thorough, the machine works perfect and I'm excited to offer these new treatments!

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I don't know why so many doctors and medspa owners get scammed into investing $200,000, ot MORE, on a single machine. With Rejuva Fresh we were able to get 6 machines for much less than that, and they've all been performing exceptionally well. Some of these Rejuva Fresh machines like PicoPretty and EMShape are actually more powerful and offer better treatment experience than those multi platform outrageously expensive ones. Our patients are happy, our staff is happy. We've already gotten a great return on our investment.

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I've been thoroughly enjoying all the Rejuva Fresh devices we acquired. Especially the 18 in 1 hydra spa infusion ultra glow. It looks and feels very high end and professional, and following the treatment skin is refreshed and glowing!

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The Rejuva Fresh machine quality is quite good, and very strong! I think they have high standards for not only customer service but the equipment design itself.

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Ordering was super easy. The sales people were able to answer. All of my questions. Delivery was quick and hassle free I have been very impressed with the quality of the product and the results. My clients are saying Norm was my trainer and he was excellent. I highly recommend this company.

Reply from Rejuva Fresh
The products are amazing well made and work absolutely fantastic. Customer service is by far the best out there. My wife love using it and her next door neighbors friends love it too. I will recommend Rejuva products to my friends and family.

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