Relaxium Reviews 169

TrustScore 2 out of 5

2.2

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the pricing, finding unexpected charges after trial periods and high costs for products that did not meet expectations. Customers also reported issues with payments, including unexpected charges or billing discrepancies. Some people were dissatisfied with the product itself, noting that it did not work as advertised or caused discomfort. Conversely, a small portion of people felt the product was effective, helping them to sleep better and appreciating its natural ingredients.

What people talk about most

Product

Consumers find product to be ambiguous. While some reviewers praise the product as life-changing, helping... See more

Price

Reviewers express strong dissatisfaction with pricing, frequently reporting unexpected charges after trial... See more

Order

Users describe ambiguous interactions with order. Many customers report receiving unordered items, such as... See more

Quality

People report ambiguous experiences with quality. While some consumers found the product to be life-changing,... See more

Payment

Customers express significant dissatisfaction with payment practices, frequently reporting unexpected charges... See more

Based on these reviews

Rated 3 out of 5 stars

I wanted to try a bottle on their test promotion which clearly stated a 90 day money back guarantee, I however did not read the fine print and there is no guarantee. As I navigated their long and draw... See more

Company replied

Rated 3 out of 5 stars

I ordered relaxium and it doesn't do anything for me and now they have taken more money out of my account. I tried to call them but all I get is a recording and can't talk to anyone. I can't afford th... See more

Company replied

Rated 3 out of 5 stars

I’ve tried teas, oils, and other pills but this is the first one that actually helped me sleep through the night. Highly recommended.

Company replied

Rated 3 out of 5 stars

I’ve been taking it for three weeks, and my sleep quality is consistently better. No more tossing and turning

Company replied



Contact info

2.2

Poor

TrustScore 2 out of 5

169 reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Actually I was surprised …

Actually I was surprised it worked very first night like they said it' would!

September 10, 2024
Unprompted review
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Reply from Relaxium

Thank you for sharing how amazing our product is---we wish you continued sleep success and optimal health!

Rated 5 out of 5 stars

This works much better than melatonin…

This works much better than melatonin for me. Allows me to stay asleep without waking a million times. So thankful!

October 31, 2024
Unprompted review
Relaxium logo

Reply from Relaxium

Thank you for sharing. We are so happy you are experiencing better sleep with our drug-free sleep aid.

Rated 1 out of 5 stars

DECEPTIVE PRACTICE

First of it does not work for everyone, ok. But they trick you into thinking you are getting a free bottle for 7.95, but they automatically put you on a subscription for $135.00 per month. And I thought Huckabee was an honest guy, I expect to get a call from him with an apology. Oh, and by the way, on their website, they only show the good reviews

September 30, 2024
Unprompted review
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Reply from Relaxium

You are correct---it doesn't work for everyone and is the reason we honor our satisfaction 90-day guarantee return policy. The customer can choose between our offers of a one-time purchase or our Subscribe and Save. We are sorry for any confusion and wish you the best of sleep.

Rated 1 out of 5 stars

Misleading and taking advantage of elderly

My elderly father saw Mike Huckabee promote these supplements on Fox. His experience has been the same as others on this site. He thought they were free to try and had no idea he would be charged $119 a month later and in addition be placed on a subscription plan. I cancelled right away. We will be returning a unopened bottle in order to get a refund.
Also, his Dr. said he just needed to take melatonin instead of these pills.

October 16, 2024
Unprompted review
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Reply from Relaxium

The 'try before you buy' offer lets everyone try a bottle to ensure they love the product before they are charged. We also have our 24/7 self help desk, our Customer Service agents assisting customers between the hours of 8-8 M-F, and our email support at support@relaxium.com to accommodate our customers at anytime. We regret any inconvenience your dad experienced. Please reach out with any questions 888-353-1205 or 301-437-7590.

Rated 3 out of 5 stars

To be very honest

To be very honest, it worked wonders when I first bought it. A couple of years in, it does not work for me much anymore. I increased to 3 tablets a night but did not see much difference. I will most likely cancel my subscription as it is very costly if it isn’t working.

October 25, 2024
Relaxium logo

Reply from Relaxium

Thank you for giving us a chance to address this. Please contact one of our product specialists at 888-353-1205 so they can go through the steps/tips to get through this plateau.

Rated 3 out of 5 stars

I still need to use 4 pills to get a…

I still need to use 4 pills to get a good night sleep

October 25, 2024
Relaxium logo

Reply from Relaxium

For optimal health we know we need restorative sleep. I so happy to hear they help with quality sleep. Please contact customer service to see how our bundle deals can help save in cost.

Rated 4 out of 5 stars

I get the monthly Relaxium

I get the monthly Relaxium. I had changed pay option to another credit card and it had the card down I wanted, but it was still charged to original card. That is not a huge problem but we are trying to use only credit cards from one bank.

October 9, 2024
Relaxium logo

Reply from Relaxium

We regret this inconvenience this has caused. Please reach out to Customer Service and let them know of this request. They should be able to assist you with the change of cards. Best wishes

Rated 2 out of 5 stars

It didn’t help me sleep any longer than…

It didn’t help me sleep any longer than I did before I used it. It was worth a try but I will look in another direction.

October 25, 2024
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Reply from Relaxium

It does take some longer to see the full benefits. Relaxium's ingredients provide nutrients needed to balance out the neurotransmitters that regulate sleep. Please call a product specialist in our CS at 888-353-1205.

Rated 1 out of 5 stars

Cancel subscription

I told you to cancel any orders and discontinue sending me your product as it does not work for me.

October 25, 2024
Relaxium logo

Reply from Relaxium

We regret we missed your request, please get in touch with me at 301-560-1860 or customer service at 888-353-1205 so we can take care of your account. We look forward to helping!

Rated 5 out of 5 stars

Good product but difficult to take

Sleep medicine came on a timely manner. Customer service was great. Relaxium helped me for quite awhile. It seemed like it just wasn't working anymore after taking for some time. Probably needed to take more of them but I struggle to take the large capsules. Wish they came in gummie form

July 1, 2024
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Reply from Relaxium

Good news! We do have Relaxium SleepQuick Gummies and SleepQuick Melts! Please contact customer Service at 888-353-1205 or look at relaxium.com website for full information on these supplements. I know you will love them!

Rated 4 out of 5 stars

It definitely helps me get to sleep

It definitely helps me get to sleep, but it doesn't help me stay asleep. I've been using it for a few years and I plan to continue using it. Getting to sleep easily is much better than tossing and turning over and over.

October 25, 2024
Relaxium logo

Reply from Relaxium

We appreciate you sharing your experience with others. Our ingredients offer nutrients the body needs to balance the neurotransmitters that regulate our sleep. We are proud that our drug-free sleep aid addresses the cause of sleeplessness without being habit-forming. We wish you the restorative sleep needed for optimal health.

Rated 5 out of 5 stars

This product relaxes the mind and helps…

This product relaxes the mind and helps me to get a good night's sleep. I am on an automatic monthly delivery, and it is sent every month without fail.

March 25, 2024
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Reply from Relaxium

We appreciate the time and effort to tell your experience with Relaxium Sleep. We wish you continued sleep and optimal health!

Rated 1 out of 5 stars

NOT recommended

A few weeks ago, after seeing the TV ad, I went to “tryrelaxium.com” and signed up for a free bottle.

What I got from the ad, and from reading the info on the site, was that I would get a free bottle with just paying for the shipping, and could cancel the automatic follow-on order within 17 days.

At the 15-day point, I signed back on and cancelled.

So, I was very surprised to see a $127 charge on my credit card two days later. I called to see what had happened, and was told that I had only cancelled the follow-on subscription and the $127 charge was for the “free” bottle (that I had been surprised to see was actually two bottles).

I was astounded, and said that I had not seen that in the information. The customer service guy said it was there. I said this was starting to sound like some kind of scam.

As I got more and more unhappy with the explanations, and the customer service guy was constantly talking over me, I finally told him in very stern terms that I was driving the conversation, not him, and to shut up and listen to me.

After that, I got the information that, if I sent back one bottle, the charge would be reversed (I didn’t see that on the website, either). So, I’m going to do that. I hope it works.

This is very bad. I tried it because I trusted Mike, and now am seriously questioning that trust. This is not the way an honest company operates. It may be that the web site didn’t explain it clearly enough, but that is really not an excuse – it should be crystal clear and easily discerned. I have designed web sites that deal with sales, and know how and why to make sure they work correctly.

If this was just a bad website design problem, responsible management would shut it down until the issues are resolved.

If this was by design, Mike should immediately disassociate himself from the company, and offer a public apology to those who also had a bad experience.

Either way, it's NOT recommended
========================================
Follow-up - 12/06
When you call their number, the first thing you hear is Mike Huckabee telling you that, if there's anything you don't like, email him at mike at relaxium dot com - a real confidence builder, right?

I thought so, so I did email him, telling him the whole story presented above.

I can't say I was surprised, but I was disappointed that I never heard from him.

John K.

October 17, 2024
Unprompted review
Relaxium logo

Reply from Relaxium

Dear valued customer,
Thank you for reaching out. I checked your account and it looks like you used the helpdesk to cancel the same day, but unfortunately, it was a couple of hours after the billing had already occurred. Once billed, when the customer requests canceling, it cancels the upcoming auto shipments.
We genuinely want to improve and make things easier for you. I’d love to speak with you about how we can enhance our self-help desk options and provide even better service. Please feel free to contact me at 301-560-1860 or our customer service department at 888-353-1205. We're here to help! Warm regards

Rated 1 out of 5 stars

It doesn't work

It doesn't work. I'm taking about the Relaxinum sleep quick it cape me up

October 13, 2024
Unprompted review
Relaxium logo

Reply from Relaxium

We stand behind our product guarantee, please contact me so I can help you with your order and have a chance to discuss some adjustments in the dosage so you too can experience the amazing benefits of our drug-free sleep aid. I look forward to helping.

Rated 1 out of 5 stars

relaxium caused hospitalization

After several days of taking Relaxium I started having severe and persistent diarrhea. My Dr. asked if I was taking any new Medicine. Since the product is advertised as made with "natural ingredients" and "drug free" I answered "no". After two weeks I had to go by ambulance to the hospital where I remained for 3days. At the hospital I said a was taking a "natural" health product and the Drs. said "that was the cause."
Relaxium is a health hazard.
M.Egers

November 16, 2023
Unprompted review
Relaxium logo

Reply from Relaxium

We regret your unpleasant experience and hope you are doing well. Please contact me at 301-560-1860 so we can have more information. All ingredients in our drug free sleep aid are heavily studied and considered very safe. I've taken Relaxium Sleep for years but I do understand that we are all unique. I look forward to hearing from you.

Rated 1 out of 5 stars

doesn't work -- complete scam -- can't…

doesn't work -- complete scam -- can't return product -- shame on you dan marino and gov hucklebee
update 9.27.24 -- i received a full refund without a stipulation that i pay to return the unused capsules -- so that aspect is resolved satisfactorily -- product was still completely ineffectual for myself and my wife -- and judging by the trustpilot rating for relaxium -- we are in the majority of users -- buyer beware is the bottom line --

September 23, 2024
Unprompted review
Relaxium logo

Reply from Relaxium

Please contact me at 301-560-1860 to discuss dosage adjustments. Our sleep aid has helped millions, including me, but we understand it may not work for everyone. I'd love to talk about your sleep issues and share some tips for better sleep. Reach out when you can.

Rated 1 out of 5 stars

Did not work for me.

Advertising should inform that product doesn't work on everyone. Buy one get one free but buy one is four times the cost as the price at Walmart. Bad deal and bad experience for me. Cancelled subscription.

September 23, 2024
Unprompted review

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