RelayPay Reviews 242

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Pretty simple to use but there don’t have the any control over the chain using BCS chain with third part partners for approval and according to customer service there is no guarantee to any transactio... See more

Rated 5 out of 5 stars

Due to exchange withdrawal limitations, I have done two transactions, and both of them went successfully. For Relaypey users, the most important thing should be patience. The 25-minute timer shouldn't... See more

Rated 5 out of 5 stars

Excellent service Have been using relaypay over 1 year now. Almost every transaction went smoothly and completed within seconds The only one time I had a delay and that was due to an issue on my r... See more

Rated 5 out of 5 stars

"It Just works" Extremely impressed with Relay Pay, it made receiving an AUD payment from crypto simple. Start to finish it was less than 30minutes to set up an account, verify and have the money i... See more

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service
  3. e-Commerce Solution Provider
  4. Money Transfer Service
  5. Non-Bank Financial Service
  6. Payment Service

About RelayPay

Written by the company

RelayPay is a payments FinTech company based in Sydney, Australia. We won the Finder Innovation Award for Banking and Payments in 2023 and have processed over 150M AUD since inception.

📈Grow your business — accept #crypto, get paid in dollars.

💳Pay any #BPAY bill with crypto.

🏦Easy crypto to AUD bank transfers.

RelayPay is an authorised representative of an Australian Financial License (AFSL) for Non-Cash Payments. And registered with AUSTRAC as a Digital Currency Exchange services provider and Independent Remittance Dealer.

Contact info

You should know

4.3

Excellent

TrustScore 4.5 out of 5

242 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It worked

It worked. Couldn't move my usdt into my aus bank account from trust wallet. Used this platform and it worked brilliantly and transfer was complete in about 20 min.

February 26, 2025
Rated 5 out of 5 stars

Intuitive and elegant

"It Just works"
Extremely impressed with Relay Pay, it made receiving an AUD payment from crypto simple.
Start to finish it was less than 30minutes to set up an account, verify and have the money in my bank account.
The user interface is intuitive and elegant, really can't rate this high enough.

February 7, 2025
Rated 5 out of 5 stars

Honest reviews

Due to exchange withdrawal limitations, I have done two transactions, and both of them went successfully. For Relaypey users, the most important thing should be patience. The 25-minute timer shouldn't interrupt, and you need to wait until the transfer is successful. For me, that happened after 15 min.Good website, prompt answer from support… will use it again.

January 29, 2025
Rated 3 out of 5 stars

Transfer delayed due to user error.

Transfer occurred okay. But significantly delayed due to my error on the transfer amounts. Better communication of the issues in a timely fashion would help perceptions tremendously.

October 26, 2024
Rated 4 out of 5 stars

A little confusing

A little confusing, when trying to send to temporary wallet, perhaps make this an option up front. Could not find an Exodus wallet link.

October 23, 2024
Rated 3 out of 5 stars

First Experiences

Use the first time was great. To log in again the next day wasn't. It was asking me for Verification on my Authenticator app??? No idea what it's talking about. Don't have one on my laptop. Usually digits are sent in a message to my designated mobile ph. But no, not here.

October 10, 2024
Rated 5 out of 5 stars

Well that ones solved!

Amazing, needed to convert USDT to AUD and get it to my CBA bank acocunt. I sent $250 as a test and figured i'd get it next week.

it was there in under 6 mins and didn;t even get held up witht he usual 24 hour hold nonsense.

F%@$# awesome service, well done team,!

October 4, 2024
Unprompted review

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