Reliefband Reviews 125

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the product effective for nausea and motion sickness, with some expressing that it works like magic and has significantly improved their quality of life. Reviewers appreciate the ease of use and the ability to control the device, making it a helpful alternative to medication. Some also praise the prompt processing and delivery of conductivity gel orders. However, some people were dissatisfied with the product's quality, citing issues with battery life, charging, and the band's flexibility or ability to stay secured. There are also concerns regarding the delivery service, with some experiencing significant delays, incorrect items, or packages being delivered to the wrong address. Additionally, a few customers reported that the product was not as waterproof as advertised.

What people talk about most

Product

Reviewers highlight ambiguous aspects of the product, with many customers expressing satisfaction and finding... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers expressing satisfaction,... See more

Order

People report ambiguous experiences with order fulfillment, with some customers receiving their devices and... See more

User experience

Users describe positive interactions with the user experience, finding it easy to navigate and use, with some... See more

Delivery service

Consumers find delivery service to be a source of frustration, with many reporting significant delays and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have already returned the reliefband. There is no information about appropriate charging the first time from a computer, so when I really needed it, after charging from a normal power cord, it only... See more

Rated 3 out of 5 stars

The product works very well however this is the fifth one I’ve purchased because the battery stops holding a charge. This imperfection is not only very costly and troublesome to the consumer but a ter... See more

Rated 3 out of 5 stars

My order was placed on Dec 31 and I received the wrong size Samsung band. I realize Dec 31 is a high volume time since there was a New Year's sale so I understand it taking a little bit longer to... See more


Company details

  1. Medical Technology Manufacturer

Written by the company

Reliefband is the first FDA-cleared wearable device for the treatment of nausea with hundreds of thousands of satisfied users worldwide. Originally designed for use in hospitals and with over 50 clinical trials, Reliefband is the go-to solution for 100% natural, fast-acting, and long-lasting nausea relief. Our full assortment of products offers drug- and side-effect-free relief for motion sickness, morning sickness, seasickness, hangovers, chemotherapy-, migraine-, and anxiety-induced nausea.


Contact info

3.1

Average

TrustScore 3 out of 5

125 reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Shady company

I purchased a reliefband as a present for myself for an overseas trip. Motion sickness has had a huge impact on my life, same with anyone else who gets this device. It didn’t work for me—that’s fine. That’s not why I’m leaving a bad review. I purchased the band in advance of my trip, and therefore didn’t know it didn’t work for me within the return window. They refused a return, and customer service was extremely unsympathetic to my situation. When you as a company admit that your product does not work for ~10% of people, why have such a short, inflexible return policy? Not even 30 days?!? Was I supposed to make myself sick on purpose to test it immediately? If your product is good, you don’t need to have shady policies where you have to trick someone into keeping a product that doesn’t work for them. They pressure you into buying with flash sales, when the reality is you have to be very careful when you purchase to time it so that you are motion sick within 14 days, which is so ridiculous. In my mind, this company is a scam. I just paid off my last monthly installment and it makes me so upset thinking about how much money I lost for no reason.

TL;DR: Extremely short and inflexible return window. Don’t get scammed out of $200 like me!

September 12, 2024
Unprompted review
Rated 1 out of 5 stars

14 day return policy, no exceptions

The band on the premier+ loosens as the wrist moves. As my wife was sleeping the band would loosen, stop working and the gel dries out! This really sucks as she is going through chemotherapy.

We were 5 days past the 14 day policy and they won't help. So there goes $374.

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

Please read fine print!

This company is a joke. If you don’t return their product in 14 days, they will refuse to refund, ask yourself if it works, why 14 days?!

November 22, 2024
Unprompted review
Rated 2 out of 5 stars

I will be returning

I will be returning a lot more complicated than advertised

February 1, 2025
Reliefband logo

Reply from Reliefband

Hi Denise,

I’m sorry to hear that you’re experiencing issues with your Reliefband. To get the assistance you need, please reach out to our Customer Service team. You can contact them in the following ways:

Phone: Call 877-735-2263 for direct support.
Email: Send your inquiry to customerservice@reliefband.com, and they will respond promptly.
If you prefer a more interactive approach, we can also schedule a video chat. This way, we can walk you through the proper use of the device and address any specific concerns you may have.

When you reach out, please provide details about the issue you’re facing. This will help our team assist you more effectively.

Thank you for your understanding, and we look forward to helping you resolve this matter!

Kind Regards,

Reliefband Customer Service

Rated 3 out of 5 stars

I currently bought the sport model at…

I currently bought the sport model at the Chicago Travel show last weekend. I tried it Monday night. I had cancer surgery in 2003 and I have had very high anxiety at night and I was taking RX medication. IT WORKS!!! NO MEDICATION AND NO ANXIETY!!!!! I have motion sickness all my life. I look forward to going to an amusement park in the spring for the first time in my life.
My only suggestion is that it is difficult to put the cover on the Battery port. In the future please design a better cover

February 1, 2025
Unprompted review
Reliefband logo

Reply from Reliefband

Hi Charles,

We are thrilled to hear about your success with the Reliefband!

I’m sorry you’re having issues with your Reliefband Classic device. I’ll be happy to provide you with some troubleshooting tips to ensure the device provides optimal therapy!

Classic Battery Door Tips:
Make sure that the red battery tray is inserted properly into the device.
Make sure that the thin blue strip (left end of the battery door) is inside the device.
Push the left side of the blue battery door until snuggly inserted into the left lip of the opening.
Working from left to right, tuck the top part of the door into the device, and lock in the right side of the door.
Working from left to right, tuck the bottom lip of the battery door into the device.
If the battery door still sticks out, roll the battery door (while tucked into the device) on a hard, flat surface to flatten the battery door into the device about 5 or 6 times to secure the battery door.

Please let us know if you need additional assistance.

Kind Regards,

Reliefband Customer Service

Rated 5 out of 5 stars

Excellent customer service and response time to emails

I had my shipment get lost in the mail. Reliefband immediately shipped out another replacement with free expedited shipping. They were extremely helpful with working on getting this resolved and had EXCELLENT CUSTOMER SERVICE and response with communications. Thank you for much Reliefband!! Awesome product!

January 1, 2025
Rated 5 out of 5 stars

Don not hesitate, get one!

This will be my third relief band . This one is because I had to finally get myself one. My daughter is a pilot and this is perfect for FAA professionals. I got the water resistant for those snorkeling moments and another I had given to my mother recovering from surgery. They truly work. I get motion sick even on a swing..haha

December 31, 2024
Reliefband logo

Reply from Reliefband

Hi Roxanne,

Thank you for your positive feedback! We are glad to hear about your success with your daughter with flying and mother post surgery and you with motion sickness. We appreciate your review.

Have a great 2025.

Regards,

Reliefband Customer Service

Rated 5 out of 5 stars

It was very easy

It was very easy! Thank you! I have worn these watches for many years and they work for me really well! I haven’t received mine yet. I’m excited to have a new one

November 30, 2024
Reliefband logo

Reply from Reliefband

Hi Paula,

Thank you for your 5-star review! We are thrilled to hear of your success with the reliefband. We are excited for you to try the new model. Please reach out with questions about the new Premier Plus model.

Regards,

Reliefband Customer Service

Rated 5 out of 5 stars

Relief from a lifetime of motion sickness

My wife has tried everything---pills, shots, hypnotherapy---to overcome her lifetime motion sickness. She swears by the Reliefband. It gives her the ability to ride in cars and airliners without the use of drugs, making our trips much more pleasurable. She's come to rely on the Reliefband so much that we bought several, just in case the batteries run out on one.

April 2, 2024
Reliefband logo

Reply from Reliefband

Hi Brian,

We love hearing stories of Relief with the Reliefband. We love that she can travel without the fear of nausea and it allows her to live life in full motion. Please reach out for any troubleshooting tips as needed. We hope you continue to travel and enjoy the trips!

Regards,

Reliefband Customer Service

Rated 5 out of 5 stars

What a RELIEF!

Easy to order. Good sale! I have used reliefband for cruises and long car or bus rides for the past 6 years. I have gotten great relief from my motion sickness and my Disembarkation syndrome symptoms. The only problem I had with my last band was the battery cover kept coming off and was so annoying eventually that I tore it off completely. I ordered this one for a cruise I will be going on in January. I am expecting the same great relief but hope the battery cover is sturdier. I also intend to get the band that will connect to my reliefband as well as my smart watch.

October 29, 2024
Reliefband logo

Reply from Reliefband

Hi Karen,

Thank you for sharing your story of Relief with the Reliefband! I'm sorry to hear about the issues with your battery door. Please do contact our Customer Service team for troubleshooting tips with your devices. We can be reached at 877-735-2263 or customerservice@reliefband.com.

Regards,

Reliefband Customer Service

Rated 5 out of 5 stars

I take Mounjaro for my diabetes

I take Mounjaro for my diabetes. It sometimes causes nausea. The Relief Band really helps me with it. I have told others how great it is. I showed the ad to my doctor and he is going to recommend it to his patients.

November 1, 2024
Reliefband logo

Reply from Reliefband

Hi Michelle,

We love hearing how the reliefband helps you and others! Thank you for sharing with your doctor. We are happy to send brochures and work with the office if they see a fit for their patients. Please have them reach out to customerservice@reliefband.com, and we can assist with different programs, as we do work with hospitals and doctor offices. We want to help as many people as possible who suffer from nausea!

Regards,

Reliefband Customer Service

Rated 3 out of 5 stars

the barrage of daily emails really is a…

the barrage of daily emails really is a turn off

November 1, 2024
Reliefband logo

Reply from Reliefband

Hi Mark,

We are sorry to hear that. If you wish to unsubscribe from our emails you can do so on our website. We like to keep our customers updated with new product releases, promotions, and general sales events.

Thanks,

Reliefband Customer Service

Rated 1 out of 5 stars

Took 4 weeks to get a refund processed

Took 4 weeks to get a refund processed, which is ridiculous! Then they charged be $35 for shipping and handling for the return. That is outrageous. I don't know how they run their company but that is poor customer support. I wish I had never bought the relief band. It didn't work and getting my money back was so much work.

October 29, 2024
Unprompted review
Reliefband logo

Reply from Reliefband

Hi Nikki,

We are sorry to hear about your issue with our return process. However, it is stated on our website here:

https://www.reliefband.com/policies/refund-policy

This is based on company policy. The Reliefband is effective for about 85% of the users who try it. We do offer FREE ground shipping and offer expedited to consumers. Again, we are sorry for your frustration with the return process. We are an FDA-Cleared Class II medical device and returns are required to be tested prior to refund or replacement.

Regards,

Reliefband Customer Service

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