reluxedcollection.com Reviews 344

Vanessa was very responsive and sent additional photos to show me the bag I was interested in. She was also very communicative before and after shipping. My bag arrived beautiful packaged with the certificate of authenticity included. It was even more beautiful than I could have imagined! I am one happy owner of my very first YSL bag!! 😍

My third purchased from Vanessa? Always a pleasure!

Exceptional customer service. I recently had the pleasure of shopping at reluxedcollection.com, and I must say that their customer service exceeded my expectations in every way possible. From the moment I landed on their website to the completion of both my purchases, I experienced nothing but professionalism, attentiveness, and a genuine commitment to customer satisfaction.

First and foremost, the website's user interface was incredibly user-friendly and aesthetically pleasing. Navigating through the extensive collection of pre-owned purses was a breeze, thanks to their intuitive search and filtering options. The website also provided comprehensive product descriptions, high-resolution images, and detailed information about each purse's condition, ensuring that I made an informed decision before making a purchase.

One aspect that truly set reluxedcollection.com apart was their dedication to transparency and authenticity. They took great care to authenticate all their pre-owned purses, providing a certificate of authenticity with each purchase. This attention to detail instilled confidence in me as a customer, knowing that I was receiving a genuine product of the highest quality.

What impressed me the most was the impeccable customer service I received throughout the entire purchasing process. From the personalized hand written note to the impeccable neat packaging their attention to detail is more than amazing.

The shipping process was smooth and efficient. The purse I ordered arrived promptly and was packaged securely to ensure its safety during transit. The item was exactly as described, and I couldn't be happier with my purchase.

Lastly, I must commend reluxedcollection.com for their commitment to sustainability. By offering pre-owned purses, they contribute to reducing waste and promoting eco-conscious shopping. This aspect resonated with me, as I believe in supporting businesses that prioritize environmental responsibility.

Overall, my experience with reluxedcollection.com was exceptional. From their user-friendly website to their prompt and amazing customer service, they exemplified what it means to provide outstanding service to their customers. I wholeheartedly recommend them to anyone in search of high-quality, luxury pre-owned purses and a truly enjoyable shopping experience.

Accurate product condition. Fast shipping. Elegant and secure packaging.

Fast shipping and item was just as described.

I’ve sold bags through Vannessa and have also purchased from her as well. She’s fantastic to work with. She really makes sure she’s selling quality bags for a great price! Watching her live show is my new Thursday night routine, it’s so fun to watch!

Love my purse! Great customer service
Thank you Vanesaa!!

Shortly after placing my order I got an email thanking me and that they are working on getting it ready to ship out. It didn't seen like an automated response. It seemed genuine.
My package arrived quickly. It was exactly what I wanted.
I was going to get rid of the bag because it was big and I couldn't use it as a crossbody until I purchased the strap from your store. It was exactly what I needed. I love the bag now even more.

Fast delivery. My bag was stunning, prettier in person.

I have been looking to order a preloved bag for awhile until I came across @Reluxed Collection. Vanessa is very detailed and I love the fact that the bags are authenticated. Shipping is fast and the packaging is awesome. I love my bag and I look forward to ordering more from Reluxedcollections. Vanessa is the best preloved luxury seller.

The bag came quickly and was beautifully packaged! I’m
Really happy with it!

The bag was packed so nicely and was as described. Vanessa made it easy to want to purchase from her! Highly recommend :)

Vanessa is so honest and real about the bags that she is showing. Her dedication to getting us the best bags that she can find and in the best condition is very honorable. Because of her sincerity, I feel very comfortable buying these vintage bags from Vanessa. So far, I own four of her bags. Each one is exactly the way that she described it. Each one is a treasure.

So happy … our first experience with Reluxed was wonderful!
Personable, tracked shipping, excellent packaging … all A+
Such a beautiful bag. I will definitely be purchasing from Reluxed again.

This is my first purchase from Reluxed Collection. The experience has been amazing - the Thursday Live Bag Drop is what makes the experience so much better because the live is well thought out, explained and sharing their honest thought about each item. It makes my decision making so much easier than just from photos. The wallet I purchased was priced fairly and was in excellent condition! I couldn’t have asked for more! Thank you Vannessa!

Vanessa was amazing! I asked her for more information about the bag I wanted and she was super kind and send me a little video showing me the bag and all it’s details! I was a first time buyer and the experience was awesome. Vanessa gave me the confidence to know that I was buying a great bag. The delivery was really fast! I will definitely purchase from her again. Thank you!

I’ve always been a skeptic buying online especially with something big and a luxury preloved item. But WOW! Vanessa changed everything for me. Her Thursday Live Bag drops are amazing. The price, condition and the way she presents the bags and provides the details about almost everything about each item is perfection. But you know what has blown me away even more? Customer service. Vanessa and Daniel are not just professionals at what they do, they’re patient in answering questions and make sure their customers are taken care of and happy. Thank you Vanessa and Daniel! To more Thursday Live Bag Drops!

Item was just as explained and was packaged up beautifully! Colour was perfect to match my purse.Vanessa is such a sweet heart so that’s a big bonus as well!

Vannessa is a great consigner. She is honest, her prices are fair and she makes the process easy. Buying second hand could be scary but Vannessa knows her stuff and she is not there just to make the sale. She cares about her clients, it shows! Thanks for a great bag.