I have never been disapointed by REMAMBO, that is true Japanese customer service. With REMAMBO shopping in any Japanese online store is made easy. And since REMAMBO offered me credit card payment as a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent Service. I highly recommend Remambo because they only needed my postal address. Other freight forwarding companies will ask for your driver's licence , passport, or other type of ID. They... See more
Company replied
I've check the shipping cost per kg and unfortunately there's is no way around, you can ship via FedEx DHL Ems , ( FedEx beiglng the cheapest) they do the work for you and even anticipating inland sh... See more
Company replied
I am almost shipping monthly with Remambo for the past years. I really appreciate their fast purchase service, its important for some time sensitive event. Support service is great too, they try to a... See more
Company replied
Company details
About Remambo
Written by the company
Remambo —the standard way to buy from Japan
Remambo is a Japan-based platform that provides access to Japanese online stores, auctions, and marketplaces through one account.
Over 1 million items shipped worldwide
Users can order items from Mercari, Yahoo Auctions, Rakuten, Amazon Japan, Yahoo Shopping, Rakuma, and many other Japanese stores, while managing purchasing, warehousing, and international shipping in one place.
Remambo enables access to rare and Japan-only products across a wide range of categories, from anime and fashion to electronics, automotive parts, and collectibles.
Founded in Japan, Remambo supports individual buyers, resellers, and businesses worldwide by handling Japan-side operations and international delivery through a single platform.
Built for reliable access to the Japanese market
Remambo is designed for repeatable, transparent, and secure purchasing from Japan. Orders are processed through our platform and delivered internationally using trusted shipping partners.
Customers around the world rely on Remambo as a dependable way to buy from Japan, from single purchases to large and ongoing orders.
remambo
reliable
The standard way to buy from Japan
Delivering goods from Japan is our priority
Remambo — saving money, sharing joy with others, and feeling secure.
Thanks to our expertise in international shopping, thousands of clients from all over the world receive their packages with the help of Remambo.
Use our shopping service and keep your parcels safe!
Contact info
Mori, 4-Chome, 1-8, 9318332, Toyama, Japan
- support@remambo.jp
- remambo.jp
4.8
Excellent
397 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great packaging
The transaction was very smooth, and the packaging was very careful.
February 24, 2026
Reply from Remambo
Good to hear everything went smoothly and arrived safely.
Careful packing is something we take seriously.
Remambo Team
Recommended for all your Japanese purchases
Easy, reliable and affordable way to import goods from Japan.
February 20, 2026
Reply from Remambo
Nice to hear that.
That’s exactly what we try to make it: simple, reliable, and not overpriced.
Hope your next finds from Japan will be just as smooth.
Remambo Team
the best japan proxy
February 17, 2026
Reply from Remambo
Glad you think so.
We will do our best to keep it that way.
Remambo Team
It s my second order within a month and…
It s my second order within a month and everything is easy and professional
Great job
February 27, 2026
Unprompted review
Reply from Remambo
Great to see you back so soon.
Glad the second order went just as smoothly and everything felt easy and professional.
We will keep it up.
Remambo Team
nothing went wrong
January 21, 2026
Reply from Remambo
That is exactly how we like it.
Glad everything went smoothly.
Remambo Team
Great process made easy for first…
Great process made easy for first timers. Very clear instructions and fast processing times since order placement to final shipment.
January 29, 2026
Reply from Remambo
Glad to hear your first order went smoothly.
We try to keep things clear and move fast from purchase to shipment.
Hope it is the first of many.
Remambo Team
Remambo best shopping service ever?!!
Remambo is super easy to use and if you ever need help the customer service is always super quick, polite and helpful!
Been using their service for quite some years now and always enjoy the great shipping prices and time they can offer. Thank you for everything Remambo!
January 20, 2026
Reply from Remambo
Really great to read this.
It means a lot that you have been with us for years and keep coming back.
Fast replies and fair shipping options are exactly what we try to deliver every time.
Thanks for sticking with us.
Remambo Team
it was amazing
January 26, 2026
Reply from Remambo
Thank you for the review.
Glad you had a great experience with us.
Remambo Team
Reply from Remambo
Thank you for the review.
Glad the service met your expectations.
We appreciate the recommendation.
Remambo Team
Easy process
So thankful to have access to products not available to me here.
Easy process. Upfront cost.
January 23, 2026
Reply from Remambo
Thank you for the review.
Glad we could help you access items that are hard to get locally and keep the process simple and clear.
Happy to assist again anytime.
Remambo Team
Excellent service.
I have bought many things using this service and I have never found any issue. They are very good and reliable. My parcels arrived with no issue and in record time. Highly recommended 😃
January 19, 2026
Reply from Remambo
Thank you for sharing this.
Really glad everything has gone smoothly and arrived so fast each time.
We truly appreciate the trust and the recommendation.
Remambo Team
Again AAA+++ thanks and best of luck…
Again AAA+++ thanks and best of luck from Poland. Well done Remambo.
January 29, 2026
Unprompted review
Reply from Remambo
Thank you for the kind words and support.
Always great to hear from Poland, and we really appreciate you coming back again.
All the best to you as well.
Remambo Team
Prompt response and fast delivery.
Prompt response and fast delivery.
Great packaging.
All good. Thank you.
November 27, 2025
Reply from Remambo
Thank you for the review.
Glad everything arrived quickly and well packed.
Happy to help again anytime.
Remambo Team
Reply from Remambo
Stefan, thank you for the review.
Looks like we were close to a perfect score, we will take that as a challenge.
Glad the service felt quick and friendly.
Remambo Team
Highly recommend this proxy service for…
Highly recommend this proxy service for Japan.
January 5, 2026
Reply from Remambo
Thank you for the review.
We are glad you would recommend Remambo and our Japan shopping platform.
Always happy to help you shop from Japan with confidence.
Remambo Team
Remambo is the best place to order goods from Japan!⭐✨⭐✨⭐✨⭐✨⭐
Remambo is the best proxy service because it is faster in buying and shipping process. Also the reward for each order is very low (500 yen) and if you buy more goods from same store, you will pay the reward only one single time.
Thanks Remambo for the excellent service!😁👍⭐⭐⭐⭐⭐
January 5, 2026
Reply from Remambo
Manuel, thank you for the great feedback.
Glad to hear the speed and simple fee structure work well for you.
We really appreciate your support and are happy to help again anytime.
Remambo Team
EXCELLENT SHIPPING SERVICE FROM JAPAN
EXCELLENT SHIPPING SERVICE FROM JAPAN I WOULD HIGHLY RECCOMMEND SHIPPING TIME WAS AMAZING
December 30, 2025
Reply from Remambo
Thank you for the review.
Glad to hear everything went smoothly again.
We really appreciate the recommendation.
Remambo Team
Hassle free experience as always.
Hassle free experience as always.
Remambo is highly recommended.
December 22, 2025
Reply from Remambo
Thank you for the review.
Glad to hear everything went smoothly again.
We really appreciate the recommendation.
Remambo Team
Reply from Remambo
Thank you for the review.
Glad everything went smoothly.
Remambo Team
Easy to access website
Easy to access website
Clear instructions
Payment mode made easy
Fast delivery
December 24, 2025
Reply from Remambo
Chong, thank you for the review.
Glad everything felt clear, easy and fast.
Hope to see you again.
Remambo Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.