Remedy Meds Reviews 

My experience has been great so far. I was a little leary at first but as I received texts and email from Remedy Meds I realized their communication was better than perfect. I feel very well taken care of this far ( 2 weeks in ) I'm excited for my next dosing and can't wait to see where this takes me.

Very informative. Explained everything. Helped me quickly.

Easy to make appointment and reschedule it if needed. Almost instantaneous email replies to messages with options to call live person if needed. Provider was on time, compassionate and clear.

My clinician was very helpful. She answered all my questions and gave me good advice.

Wonderful appointment
Dr was so nice and understanding and listened to my needs

So far it has been an easy process, the Clinician was listening to me understanding my journey and struggles.

I had left one reason was my dad died and the it was just to expensive. I always recieved the care and understanding from doctors and the medication worked really well for me. I hate that I have to start from scratch but its ok. thanks for making it easy for me to come back.

The product is delivered fast and in perfect condition.
The company continues to provide excellent customer service.

Provider was on time for appointment. She was very nice, personable and knowledgeable. She was great to work with.😀

The experience was great I just couldn't get my prescription refilled

The doctor was very easy to work with answer all my questions. Thank you so much!

Physician appointment was efficient, professional and all my questions that I had at the time were answered.

The Healthcare Provider ensured that my questions were answered and assisted competently with my needs.

I was nervous about this, but the provider put me at ease!

After having a traumatic experience with a doctor locally who made me feel absolutely awful, I can happily say my visit with the clinician today was the polar opposite! She was both knowledgeable and attentive, She answered any questions I had and never made me feel like there was a rush to "move on" to someone else!

Good call with him

It was easy to get info. The portal is very user friendly and I am happy to have a reputable provider.

***Update. I've canceled my membership. Just too much trouble dealing with incompetent customer service folks who waste my time and feed me inaccurate, false information****

I am resubmitting a review that details only my personal experience. Remedy Meds flagged my previous opinions and inferences as "defamatory." While my review fell well short of "defamatory" or "libelous" on numerous fronts, I nevertheless seek to honor Trust Pilot's policies and avoid any drama. Thus, I am re-submitting a review focusing on my own experience.

An unknown person or entity (purporting to be associated with Remedy Meds) also requested my private contact information through Trust Pilot for "verification." Of course, my post together with my private contact information would effectively be revealing HIPAA-protected information. So, I respectfully ask that, if this unknown person really wants to verify that I am a patient and attempt to remedy this, they should provide their information to Trust Pilot so that I may contact them and ascertain whether they are bound by HIPAA before discussing my history.

Remedy Meds has fumbled with me at least. The first fumble came when I signed up. I completed my physician consultation. Then, I began getting notices to "complete my physician consultation." Remedy Meds failed to log my physician consultation, so I had to redo that. To their credit, they gave me a $50 refund for this waste of time.

More problematic is that Remedy Meds' (RM) "policies and procedures," according to its customer service representatives, permit them to deliver medicine late even if you provide your medical update and reorder your prescription immediately upon receiving your notice. That is even if the text says "Time to reorder. Approve now and we'll keep your delivery on schedule." That is even if you reorder that moment. That is even if the website message indicates you can push up your delivery date (and push up your $400 payment as well) or you can opt to stay on schedule. That is even if you reorder nine days (not counting the first day) before your 28-day supply is exhausted.

If I understood completely, the customer support folks explained that (1) "business days" are the only days that count toward the timeline and (2) Fridays are not included in "business days." Customer service suggested there was a three-day delay submitting my prescription to the pharmacy. Thus, by my calculation, I might not even get a tracking number until 14 days after my order--a 12 days after I took my last dose on the 28-day timeline.

I am currently on day 10 following my reorder. I received a message 7 days ago that said "Please expect your medication to be delivered to your door within 3-5 business days." But I believe the RM customer service manager I spoke with said that the pharmacy actually gets up to 7 RM "business days" to deliver. I am currently at business day 5 (as the rest of the country counts business days) and day 4 as RM seems to count them. Still no tracking number.

I remain in RM limbo as of today. Tomorrow is Friday. The Pharmacy doesn't ship. So, if I don't get a tracking number today, I am looking at receiving my meds mid-week next week, 14 days after my last dose.

I look forward to talking to someone at RM if they want to clarify or respond. Just like my last post, I have no intention to represent things incorrectly. But I relied on the TrustPilot rating to use RM in the first place. So, I think it is fair for potential members to have access to the good experiences as well as the bad. Thank you.

My dr was great!! Felt heard and my apt. Was important to her!

The process was great. I even got to have a telescope appointment. I feel very safe with this company. The pricing is so much better that the one that has an ad every time you scroll, even just for a minute. 🎾 Their members are paying dearly. I was going to go that route but when I did the math it was nearly $7,000/yr. Here I feel like I’m getting excellent support and they are setting their members up for success, at a fair price. I’m so happy I shopped around for the best company.