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re:member Norge Reviews 897

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TrustScore 4.5 out of 5

4.7

Non-Bank Financial Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and professional, often highlighting their polite and understanding approach. Many people appreciate the excellent customer service, noting that their issues were resolved quickly and efficiently. The service provided is frequently described as very good, with consumers valuing the prompt responses and clear explanations received. However, some people mentioned experiencing longer wait times to connect with customer support representatives. Additionally, there were occasional concerns regarding payment issues, with a few customers reporting payment discrepancies or needing assistance with dismissed card usage.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and very good... See more

Response time

People report positive experiences with response times. Customers found representatives easy to talk with and... See more

Payment

Consumers find payment to be ambiguous. While some customers appreciated the speed of transactions and the... See more

Based on these reviews

Rated 5 out of 5 stars

I did not wait so long and found that all the questions are clear and understandable. I didn’t feel any difficulty in answering the questions. Nice and friendly.

Company replied

Rated 5 out of 5 stars

Friendly chap, thorough, checked that his info was correct when he did not know for sure, helped me in the best possible way

Company replied

Rated 5 out of 5 stars

Malin, is a very polite and respectful person. I've been in contact with her prior to the conversation today and she is very, very professional in her contributions when she represent Ebtercard. She i... See more

Company replied

Rated 5 out of 5 stars

Nice, understandable, Norwegian speaking person who quickly explained the reason why I had a couple of dismissed uses of my card. And she helped me quickly to increase the brutto frame of credit.

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

re:member tilbyr både kredittkort og forbrukslån. re:member handler om deg og dine behov. Det handler om at du har tilgang til innovative betalings- og finansieringsløsninger som gir deg valgfrihet og kontroll, men som samtidig gjør hverdagen din enklere. Siden starten har vi tilbudt moderne betalingsløsninger for et aktivt liv. Og det vil vi fortsette med. Du bestemmer selv hvilken løsning som passer deg best, hvordan du vil betale og hva du synes er viktig. Kontakt oss +47 73 89 77 55 Postboks 6783 St. Olavs plass 0130 Oslo Norge

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

897 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Trust

3526 l like to say that I trust the process of company

December 16, 2024
Unprompted review
re:member Norge logo

Reply from re:member Norge

Thanks, we appreciate your feedback.

Rated 5 out of 5 stars

Good proactive service and advice

Good proactive service and advice for online shopping. Stopped me for using card on a Hong Kong based company masking as a US vendor. No information on website on country of operations or origin.

December 11, 2024
Unprompted review
re:member Norge logo

Reply from re:member Norge

We appreciate your feedback.

Rated 5 out of 5 stars

Relevant

Relevant, useful and good information

December 10, 2024
Unprompted review
re:member Norge logo

Reply from re:member Norge

Great. Have a nice day.

Rated 5 out of 5 stars

Quick hjelp

Quick hjelp, good comunication.
Exelent service

November 14, 2024
Unprompted review
re:member Norge logo

Reply from re:member Norge

Great. Have a nice day.

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