Remento Reviews 

1,721
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,241 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love how exceptionally easy it is to record personal stories and create priceless memory books to share with their families across multiple generations. People frequently mention that the digital platform is remarkably intuitive, and the automated transcription features successfully save hundreds of hours of manual writing. Some reviewers were not happy with customer service, specifically mentioning that email response times were very slow and support felt unhelpful. A few other people also experienced frustrating technical issues when trying to access their personal accounts or manage photos without getting proper assistance.

What people talk about most

User experience

Consumers find user experience to be very positive, highlighting that the platform is exceptionally... See more

Product

Reviewers mention positive feedback about product, highlighting how easy it is to capture and preserve family... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting that the support team is... See more

Service

Customers had positive experiences with service, describing it as invaluable and expressing love that it... See more

Application

Users describe positive interactions with the app, finding it to be a rewarding and exciting way to preserve... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was gifted with Remento for Mother's Day. It is a great way to share stories about my life. It is so easy to record audio stories. I've never tried the video option yet as I'm not fond of recording... See more

Company replied

Rated 5 out of 5 stars

It has been endlessly enjoyable to create prompts for my 95 year old mother to answer. We have connected through story telling which provides so much joy for us both. AND, the fact that at her age s... See more

Company replied

Rated 5 out of 5 stars

Memento is a wonderful keepsake for your family! It is fairly user-friendly and so amazing how it takes simple recordings and transfers it to fun, entertaining stories with a creative titles in a matt... See more

Company replied

Rated 5 out of 5 stars

my daughter js wanting family history yo pass on to our grandchikdren and beyond i receive a note with a question to snswer k ce all requests are completed she will recieve a book with perfect gra... See more

Company replied


Company details

  1. Software Company

Written by the company

Remento makes it easier than ever to better understand and more deeply appreciate your family story. Whether it's reflections on monumental moments or the joys of everyday life, Remento helps break down barriers across generations, breed connection through curiosity, and remind us that understanding our own story starts by listening to the stories of others.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,721)

1,222 reviews in the last 12 months

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Rated 5 out of 5 stars

My son’s gift to his kids

My son gave me a membership to Remento for his 40th birthday. He remembers the stories I told of my growing up years. He wanted to have them to share with his kids.

The most interesting part of the experience is you can do the recordings on video or audio. You can add photos to go along with the stories. I have not yet but am collecting ones to use.

Another plus is you can review each story after it is recorded. Edit them anytime to make corrections or add more detail.

It is a perfectly wonderful tool to preserve loved one’s legacy and share with the next generation.

Sincerely
S Palmer

June 4, 2026
Unprompted review
Remento logo

Reply from Remento

Thank you so much for sharing this. What a meaningful gift from your son, not just for you, but for his children too.

I’m so glad Remento is helping preserve the stories he remembers from your growing up years, with room to add photos, review each story, and shape them over time.

Wishing your family many years of joy as these memories are shared with the next generation,
Charlie

Rated 5 out of 5 stars

Perfect Tone

I really appreciate the tone of messages from Remento, especially when I've fallen behind in my entries. So patient! So kind! So encouraging! And I love how easy it is to finally record my stories.

June 4, 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m really glad the messages from Remento have felt patient, kind, and encouraging. I’m also so happy it has felt easy to finally record your stories.

Wishing you continued ease and encouragement as more memories come forward,
Charlie

Rated 4 out of 5 stars

Rewarding Experience

While reluctant to start, the prompts made it more comfortable to cover a specific memory and topic. For my five children it opened their eyes to events and times of our family which they were unaware and gained a new appreciation of the times, events and family members they never knew or knew very little about, For myself it was personally rewarding to re-experience those forgotten times and people in my life, I did not nor did my family enjoy the written translation as much as the recordings, They seem bland and lacking human emotion. The precis and white-washed script lacked the personality and vocabulary of the rercoding,

June 4, 2026
Unprompted review
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Reply from Remento

Thank you for sharing this so thoughtfully. I’m really glad the prompts helped make it easier to begin, and even more glad that your children discovered family stories and people they hadn’t known before. That is exactly the kind of connection we hope Remento can help create.

I also hear you on the written stories. The recordings often carry the most personality, rhythm, humor, and emotion, which is why each Remento book includes QR codes back to the original recordings, so families can experience the story in the storyteller’s own presence, not just on the page.

Thank you for naming where the written version fell short. We want those stories to feel true to the person who told them, and I’m grateful you took the time to say this so clearly. Wishing you and your five children many more moments of discovery through these memories.

Charlie

Rated 5 out of 5 stars

Great experience

The idea driving Remento of leaving discussions about your life and what you find important for future family to read or watch (in the case of videos) is a wonderful idea. Remento recordings are easy to do and navigating the website is intuitive. So far, it's been a great experience.

May 4, 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m really glad Remento has felt easy and intuitive so far, and I love how you described the heart of it, preserving the stories and values that future family members will want to know. That is exactly why we built Remento, to make it simple to capture meaningful conversations and turn them into something families can read, revisit, and hold onto for generations.

Grateful you’re having a great experience so far,
Charlie

Rated 5 out of 5 stars

An amazing way to save memories...

An amazing way to save memories and the actual voice of our family. I love that there are plenty of predefined questions but I can add my own questions, including personal pictures! My mom is actually doing this one! What a special gift to my children and future grandchildren!

June 3, 2026
Unprompted review
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Reply from Remento

Thank you for sharing this. I love hearing that your mom is the one telling the stories, and that you’re already thinking about what this will mean for your children and future grandchildren. That is exactly the kind of connection Remento was built to help families preserve, with prompts, custom questions, photos, and the storyteller’s own voice all becoming part of the keepsake.

Wishing your family so many special moments as your mom shares her stories.

Charlie

Rated 5 out of 5 stars

Using Remento has been a wonderful…

Using Remento has been a wonderful experience for our family. My grandma loves telling stories, and it gives her something fun to do. We love hearing her stories and getting history we never otherwise would hear!

June 1, 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I love hearing that your grandma is enjoying the experience, and that it’s giving your family a new way to hear stories you may never have known otherwise. That’s exactly what we hoped Remento could make easier, turning simple conversations into lasting family history.

Wishing your grandma many more joyful storytelling moments ahead.

Charlie

Rated 5 out of 5 stars

A Gift of a Lifetime

When my daughter gifted me Remento as a birthday gift I was skeptical as whether I would really use it. It turns out it has been my favorite gift of my lifetime with the exception of giving me twin grandbabies at my age of 66. I can now see I probably won’t see them get married and have children. Remento has given me an opportunity to give them pieces of my life that they may not have known. Thank you for inventing such a great tool to get to know what made me ME.

June 3, 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. As a dad and Remento’s co-founder, it means the world to know that a gift you were once skeptical about has become one of the most meaningful gifts of your life.

What you described is exactly why we built Remento, to help people preserve the stories, personality, and pieces of themselves that future generations might not otherwise get to know. I’m so glad your twin grandbabies will one day have this window into what made you, you.

Wishing you and your family many beautiful storytelling moments ahead.

Charlie

Rated 5 out of 5 stars

Easy to use

Easy to use! Great product! High-end look and feel. Recordings easy. Love Remento! Thanks!

June 3, 2026
Unprompted review
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Reply from Remento

Thank you so much for this wonderful note. I’m especially glad to hear Remento felt easy to use and that the experience had the polished look and feel you were hoping for. We built Remento so families could preserve stories without writing, logins, downloads, or extra friction, so this means a lot to read.

Grateful you’re loving it, and I hope it brings many more meaningful stories into your family.

Charlie

Rated 5 out of 5 stars

One Year Later, Still Going Strong

We gave Remento to my grandma about a year ago, and it’s been a great gift. She has actually kept up with the prompts every week, which says a lot about how easy and engaging it is to use.

The prompts are thoughtful and have helped capture stories we might never have heard otherwise. We haven’t finished adding photos or produced the book yet, but having her memories recorded in her own voice has already made it worthwhile.

June 3, 2026
Unprompted review
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Reply from Remento

Thank you for sharing this. It means so much to hear that your grandma has stayed with the weekly prompts for a full year. That is exactly the kind of gentle, steady storytelling rhythm we hoped Remento could make possible. I’m so glad the questions have helped uncover memories your family may not have heard otherwise, and that having her stories in her own voice already feels worthwhile. Wishing you and your grandma many more meaningful moments as the book comes together.

Charlie

Rated 5 out of 5 stars

A Fabulous Program

This has been a seamless experience to allow me to save my stories with photos and accompanying video segments for my family and close friends.

May 14, 2026
Unprompted review
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Reply from Remento

Thank you so much for this wonderful note. I’m thrilled to hear the experience has felt seamless, and that Remento is helping you save your stories, photos, and recordings for the people closest to you. That is exactly why we built this, to make preserving memories feel simple, meaningful, and lasting. Wishing you and your family many more beautiful stories together.

Charlie

Rated 5 out of 5 stars

Sharing our stories is bringing back…

Sharing our stories is bringing back memories that I’m thankful my children and grandchildren will now know!

June 3, 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. It means the world to know Remento is helping bring back memories your children and grandchildren will now get to carry with them. That is exactly why we built this experience, to make those stories easier to share, preserve, and revisit across generations.

Wishing you and your family many more meaningful storytelling moments.

Charlie

Rated 5 out of 5 stars

I find the site easy to use.

I find the site easy to use.

June 1, 2026
Unprompted review
Remento logo

Reply from Remento

Thank you so much for sharing this. We’ve worked hard to make Remento feel simple and approachable, especially for families who want to preserve stories without logins, downloads, or technical hurdles. I’m really glad that ease came through for you. Wishing you many meaningful storytelling moments ahead.

Charlie

Rated 5 out of 5 stars

Great experience!

This has been a great experience for my mom and I to reminisce about and document her life in this fun and memorable way. Mom looks forward to our work on her book and my family will surely enjoy it for many years once it is done. It is a truly unique and clever way to keep her memories alive that would otherwise be lost. I highly recommend Remento for anyone who has an elderly loved one!

June 2, 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. It means a great deal to hear that Remento has given you and your mom such a meaningful way to reminisce together and preserve her stories. That shared time is exactly what we hoped this experience would make easier, capturing memories that might otherwise fade, and turning them into something your family can hold onto for years. I hope your mom continues to enjoy every step of bringing her book to life.

Charlie

Rated 4 out of 5 stars

Pretty easy to do and in my own town me

Pretty easy to do and in my own town me

June 4, 2026
Unprompted review
Remento logo

Reply from Remento

Thank you for sharing this. I’m so glad Remento felt easy to use, especially in a way that fit naturally into your own life and surroundings. We built it so sharing stories could feel simple, personal, and close to home, without extra tech getting in the way.

Wishing you many more meaningful stories from the people and places that matter most.

Charlie

Rated 5 out of 5 stars

Remembering while leaving a legacy

I'm currently recording my book. This experience has been so rewarding thinking about my life and putting it in written form for my children and grandchildren. I'm trying to include things I wish I had asked my grandparents. The support team is amazing. All my questions have been answered and their ideas help direct my book.

June 3, 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I love that Remento is helping you reflect on your life while creating something your children and grandchildren can hold onto for years. The thought you’re putting into the questions you wish you had asked your own grandparents is exactly why we built this storytelling experience. I’m also so glad our support team has been helpful along the way. Wishing you many more meaningful moments as your book comes together.

Charlie

Rated 5 out of 5 stars

So easy to use

So easy to use. Love the feature that removes ums and uhs and other filler words. My 76 year old mother has had no difficulties recording her stories. I can send and resend prompts. Plus the fact that her audio files will always be available to me is a big plus and difference between Remento and similar companies that don’t do voice recordings/video.

June 3, 2026
Unprompted review
Remento logo

Reply from Remento

Thank you so much for sharing this. I’m especially glad to hear your 76-year-old mother has been able to record her stories without difficulty, that ease is exactly what we hoped Remento would make possible.

And yes, being able to clean up filler words while still preserving the original recordings is such an important part of the experience. Those stories remain available to you, and they can be revisited through the book and your family’s private archive.

Grateful that Remento is helping you capture your mom’s stories in her own words.

Charlie

Rated 5 out of 5 stars

Family member not doing their stories

The only challenge is that family members don’t do the stories even when you remind them and then you don’t get anything. My parents did do some so we will have an abbreviated book but it guess that’s not an experience issue it’s a user issue.

June 3, 2026
Unprompted review
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Reply from Remento

Thank you for sharing this so honestly. I completely understand the frustration of wanting these stories captured and then feeling disappointed when a family member doesn’t respond, even with reminders.

I’m really glad your parents did complete some stories, and I hope the book still gives your family something meaningful to hold onto. One thing we’ve learned is that sometimes even an abbreviated book can become incredibly special, because the stories that are there are preserved in their own words and can be revisited for years to come.

Grateful you gave Remento a try, and I hope the stories your parents shared become a treasure for your family.

Charlie

Rated 5 out of 5 stars

Fantastic product

Great product, I gifted this to my sister in law so she could share the family history with the grand kids and generations to follow. So very easy to use and have already had one book published and it came out fantastic, high quality!! Everyone's LOVES it. Now she’s working on volume two. And we’re all anxious for the sequel..!!

August 8, 2025
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I love that your sister-in-law is already working on volume two, that is exactly the kind of family storytelling journey we hoped Remento would make possible. It means a lot to hear the first book came out beautifully and that everyone loves it.

Wishing your family many more wonderful stories in the sequel.

Charlie

Rated 5 out of 5 stars

Gift of a Lifetime

My siblings and I gifted Remento to both our Mom and Dad for Christmas last year. Since then, they have both thoroughly jumped on board this process, the story telling, capturing their advice for us and their grandkids, letting their real personalities shine through. It has also allowed each of them to process a great deal of unfinished business - an unexpected outcome of this Christmas present but one that is allowing us to all see my Mom and Dad as their true selves, the things that have brought them joy, the things they wish would have turned out differently, things they feel were left undone. I have gotten the distinct impression that this process is bringing them both closure for a lot of things, but also the opportunity to tell (and re-tell) their favorite, most important life stories, and to remember people who were important to them but who have passed. I can already see that 20, 30, 40 years from now, their stories, words, and voices will be an irreplaceable gift for all of us.

June 3, 2026
Unprompted review
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Reply from Remento

Thank you for sharing this. What a beautiful gift you and your siblings gave your parents, and what an incredible gift they’re giving back to all of you through their stories.

It means so much to hear that Remento has helped your mom and dad share not just memories, but their personalities, reflections, wisdom, and the people and moments that shaped them. That is exactly what we hoped this experience could make possible, stories preserved in a way your family can read, revisit, and hear for generations.

Wishing your family many more meaningful storytelling moments together.

Charlie

Rated 5 out of 5 stars

A gift of legacy like no other

This is a wonderful, impactful way to leave personal memories and experiences of my life to my children and grandchildren. Remento is so easy to use and includes video and audio records of the stories we want to give to those who want to remember my life when I am gone. I appreciate the reminders very much. This is a gift like no other.

June 3, 2026
Unprompted review
Remento logo

Reply from Remento

Thank you so much for sharing this. I’m moved by the way you described Remento as a gift of legacy for your children and grandchildren. That is exactly why we built this platform, to make it simple to preserve the stories, memories, and voice that families will want to return to for generations. I’m so glad the reminders have helped make the experience feel easy and meaningful. Wishing you and your family many beautiful storytelling moments ahead.

Charlie

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