remgent.co.uk Reviews 114

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Just received our 'Judge 330ml Highball Double walled insulated glasses' They arrived very quickly and we are really impressed by both the glasses and the service from Remgent. I will most certainly b... See more

Rated 5 out of 5 stars

Really pleased with service, fast delivery, well packaged and items in original packaging. I was worried about ordering from an unknown company but my kitchen devil knives were A LOT cheaper here than... See more

Company replied

Rated 5 out of 5 stars

Fantastic I couldn't recommend Remgent more highly. Fantastic customer service, great prices and speedy delivery. I ordered a wok but didn't check it would fit in the large hob which is ne... See more

Rated 5 out of 5 stars

I ordered a Pyrex pan lid, which arrived promptly. but unfortunately, very broken! I advised remgent immediately by email and sent a couple of photos of the damaged item. I had a reply the same day o... See more

Company details

  1. Countertop Store
  2. Cutlery Store

Information provided by various external sources

remgent.co.uk stock the widest range of kitchenware for the home and professional kitchen. We also stock an extensive tableware range including Glassware, plates, cutlery and party products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

114 reviews

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Rated 5 out of 5 stars

Nice, light modern design.

Nice modern design with a solid wooden lid, quite light to lift up which is important for me. Looks very smart in my kitchen.

September 7, 2020
Unprompted review
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Reply from remgent.co.uk

Thank you for taking time to review our products Pam.

Rated 5 out of 5 stars

Excellent customer service

I ordered a bread tin from Remgent and was initially very disappointed when a tin of the wrong size was delivered. I contacted the company by email and was delighted to receive a reply within a few minutes apologising for the error and promising that a new tin of superior quality would be dispatched the next day. Later that evening I confirmed the exact tin I wanted and again received an email back confirming that my choice would be sent as soon as possible.
It arrived today and I am so pleased with it. The quality is outstanding and it is exactly the dimensions of my old tin which has served me faithfully for over twenty years but is now no longer functional. Thank you Remgent for such excellent customer service. I didn’t even have to return the wrong tin so now I have a spare for making smaller loaves.

September 7, 2020
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Reply from remgent.co.uk

So pleased to hear you are happy with your purchase and our customer service Rosemary. Thank you for taking time to review our business.

Rated 5 out of 5 stars

Good sized pot

Good sized pot, not too heavy. Very pleased with my purchase.

September 4, 2020
Unprompted review
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Reply from remgent.co.uk

Thank you for shopping with us and for your kind review.

Rated 5 out of 5 stars

Good quick delivery and excellent…

Good quick delivery and excellent product at a good price

September 2, 2020
Unprompted review
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Reply from remgent.co.uk

So pleased to hear you are happy with your purchase and our customer service Dorothy. Thank you for taking time to review our business.

Rated 5 out of 5 stars

Super family-run company

I ordered a flask from Remgent. I chose them because they are a family company and have good prices. The item I ordered turned out to be out of stock, but they sourced one from an alternative supplier at no additional cost to me. Brilliant customer service.

September 1, 2020
Unprompted review
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Reply from remgent.co.uk

Hi Sarah we are thrilled to have you as part of the remgent.co.uk family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Rated 5 out of 5 stars

Very good service

August 27, 2020
Unprompted review
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Reply from remgent.co.uk

Thank you for the wonderful review and for taking the time to share your feedback with us Michael. Customer service is one of our priorities and it is always nice to see that we have achieved this with a customer.

Rated 5 out of 5 stars

Quick delivery and brilliant customer…

Quick delivery and brilliant customer service

August 16, 2020
Unprompted review
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Reply from remgent.co.uk

Thank you for the wonderful review and for taking the time to share your feedback Joanne. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Rated 5 out of 5 stars

Used before

Used before. Good quality reliable delivery. Will continue to order.

May 2, 2020
Unprompted review
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Reply from remgent.co.uk

So pleased to hear you are happy with your purchase and our customer service Rhoase. Thank you for taking time to review our business.

Rated 5 out of 5 stars

Good quality for the great price

All items are delivered well packed, good quality at the great price, thanks!

May 1, 2020
Unprompted review
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Reply from remgent.co.uk

Thank you for your review Aiganym, as family run business your customer feedback means a great deal.

Rated 5 out of 5 stars

Excellent service

I have ordered twice from Remgent now. Each order was well packed and dispatched promptly. Prices are extremely competitive. Excellent communication and customer service.

April 27, 2020
Unprompted review
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Reply from remgent.co.uk

So pleased to hear you are happy with your purchase and our customer service AH. Thank you for taking time to review our business.

Rated 5 out of 5 stars

I gave five stars for packing

I gave five stars for packing, delivery and sale price.
It's a quality cake cooling wire tray but there was the odd area that was chipped near the edge on the coating.
I didn't send it back as the price was excellent and it's still very usable.
Thank you for a wonderful service.
I would shop with Remgent again.

April 25, 2020
Unprompted review
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Reply from remgent.co.uk

It was a pleasure serving you Diane. I really appreciate you taking the time to share your feedback and being so open with us.

I'm glad you were happy with the service you received from us. Please do not hesitate to contact us if you have any further issues with your product.

We hope you'll come and see us again soon!

Rated 5 out of 5 stars

Item arrived quickly well packaged and…

Item arrived quickly well packaged and undamaged. Was kept informed all the way from ordering to delivery to my address and in these times with everything going on nice to see some companies like Remgent can still get items to customers... 5* Service highly recommend

April 24, 2020
Unprompted review
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Reply from remgent.co.uk

So pleased to hear you are happy with your purchase and our customer service Jim. Thank you for taking time to review our business.

Rated 5 out of 5 stars

very good

very good. friendly staff. fast delivery

March 26, 2020
Unprompted review
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Reply from remgent.co.uk

Thank you for your review June, as family run business your customer feedback means a great deal.

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