Remitly Reviews 113,235

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 22,375 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the service to be fast, reliable, and very easy to use for international money transfers. People appreciate the clear updates throughout transactions, ensuring money is delivered on time, and the overall experience is secure and hassle-free. The app is frequently praised for its ease of use and navigation, making the money transfer process smooth and convenient. Reviewers also highlight the competitive exchange rates and low fees, often noting that the company provides higher amounts received compared to competitors. However, some customers also noted issues with account holds and security checks, even for small amounts, finding the questioning intrusive. A few other people also felt that exchange rates for certain currencies had become less competitive over time, and some experienced delays in transfers or funds not reaching the intended accounts.

What people talk about most

Payment

Reviewers highlight positive aspects of payment, noting that sending money is very easy and transactions are... See more

Service

Reviewers mention positive feedback about service, highlighting its speed, efficiency, and reliability for... See more

User experience

Customers had positive experiences with user experience, consistently praising the application for being easy... See more

Price

People report positive experiences with price, often highlighting the affordability, low transfer rates, and... See more

Application

Customers consistently note positive experiences with the app, praising its ease of use, convenience, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I never write reviews unless it’s something crazy… so, I left the “western yellow app” brand when they blocked me for no reason; but I am glad they did it because Remitly is waaaaay cheaper and FASTER... See more

Rated 5 out of 5 stars

Remitly is fast, reliable, and very easy to use. Transfers to India are quick (often within minutes), and the fees and rates are clear with no hidden charges. Great app for sending money from UAE—high... See more

Rated 5 out of 5 stars

I am satisfied with my experience using Remitly. The app is easy to use, and the money transfer process is fast and smooth. I received clear updates throughout the transaction, which made everything e... See more

Rated 5 out of 5 stars

Remitly makes international money transfers simple and reliable. The app is easy to use, transfers are often fast, and fees are clearly shown before sending. A great option for sending money to family... See more


Company details

  1. Money Transfer Service
  2. Financial Consultant

Written by the company

The best way to send money internationally - to Asia, Africa, Europe, Latin America and more. Easy, Fast, Affordable transfers anytime, anywhere.

Send money internationally with Remitly

Written by the company

On Time
Know exactly when your transfer is supposed to arrive, and expect it to.
Great Value
A combination of great rates and low fees makes us the affordable choice.
Safe and Secure
We put technology on your side, keeping you safe with state-of-the art security.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

113K reviews

5-star
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Rated 5 out of 5 stars

I was previously using WISE for years…

I was previously using WISE for years and out of no where they shut dowm my account out of no where. I signed up for Remintly and WOW!!! I can say much easier then wise. I have already shared Remitly with many other small busniess. I use it to pay my team over seas! Thank you for making it so easy to use.

June 5, 2026
Rated 1 out of 5 stars

Reference number

Reference number : R36718510647

I am extremely disappointed with this service.

On 6 June, I sent £350 to India and was told the money would arrive within minutes. However, as of 12 June, the funds have still not been received by the beneficiary.

I have contacted customer support every day since the transfer was made. Each time, I am told to wait another 24 hours. After waiting and following up repeatedly, I continue to receive the same response with no resolution and no clear explanation. Today, I have even been told to wait an additional 72 hours.

The most frustrating part is the lack of transparency and the constant shifting of timelines. If there is an issue with the transfer, customers deserve honest communication instead of being repeatedly asked to wait.

I would not recommend this service based on my experience. Sending money internationally is a matter of trust, and unfortunately this experience has left me with very little confidence in the company.

June 6, 2026
Unprompted review
Remitly logo

Reply from Remitly

Hi Dev, we are incredibly sorry for this experience and completely understand your frustration. Shifting timelines and a lack of clear answers are not the standard of service we aim to provide, especially when it comes to your hard-earned money. We would like to inform you that we have been coordinating with our delivery provider regarding this and very soon you'll be notified about the transaction on Remitly app. It’s frustrating when things don’t go as planned, especially when it matters most. Rest assured, we are continuously monitoring your transaction, and you will be notified once it is completed.

Rated 5 out of 5 stars

It doesn’t have glitches

It doesn’t have glitches. I just feel good and no worries sending through them. I also don’t have to drive to town which I usually do to send overseas.
Thank you. 🔆

May 30, 2026
Rated 5 out of 5 stars

Frictionfree Transfers

The company offers a service that is reliable and also creates convenience. It bridges gap that now allows me to be more efficient and increases productivity. I am very happy that I was introduced to this wonderful app.

June 12, 2026
Rated 2 out of 5 stars

To charge more than $30 per each…

To charge more than $30 per each transaction blow $1000 it's more expensive

June 11, 2026
Remitly logo

Reply from Remitly

Hi, thanks for reaching out! Transaction fees may apply when sending funds to another country to cover the operational costs. Remitly occasionally offers promotions or discounts to waive these fees. The app will always show you the exact charges before you complete a transaction. For help, visit https://www.remitly.com/help

Rated 1 out of 5 stars

Because they make us so difficult when…

Because they make us so difficult when I know it's me and I try to use different credit cards that have the more money on it

June 7, 2026
Remitly logo

Reply from Remitly

Hi Chris, thank you for your feedback! We’re really sorry to hear about your experience. If you’re open to sharing more details, we’d like to investigate further. Please fill out this form at www.remitly.com/support so we can assist you.

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