RemitMoney Reviews 

282
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Hi Team, I am Expecting call back at 5:00 PM but no call from your side and also I am trying to reach you it is saying please wait in the call but disconnecting after 20 seconds. My reason... See more

Rated 4 out of 5 stars

Remit Money Only Drawpack is Your Exchange Rate. I Compare to other Exchanges here Rate is Very Low. And Processing time also very delayed. And Once Transferred Amount after my Account login not Tra... See more

Rated 1 out of 5 stars

Big cheaters. While booking exchange rate they give one rate and when the funds are credited they give worst rate even though the payment is done on time. I am not going to use their service a... See more

Company replied

Rated 1 out of 5 stars

If i can give 0 rating i will. Please don’t used this its scam ask for call back no call back my money got stuck for a month money was never return nor my money reach the person i send i wish i can su... See more

Company details

  1. Money Transfer Service

About RemitMoney

Written by the company

RemitMoney by Axis Bank is an online international money transfer facility which enables NRIs to send money to India from US, Eurozone, UAE and Switzerland.

RemitMoney features:

  • Quick transfers at best exchange rates & zero transfer fees
  • Completely safe and secure transfers with 24/7 support on call, mail & chat
  • Earn cashpoints & rewards every time you send money to India

Contact info

1.9

Poor

TrustScore 2 out of 5

282 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.9

All reviews

(282)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recommend for those who are tired of trying exchanges services. Remit money is 7 🌟

The services provided by Remit Money is outstanding. This is just my 1st experience and in just one transaction, they have made it so smooth, that I'm very thankful. Customer support is one other best experience. Even the support chat is so efficient that it just took 5 minutes to clear all my doubts and made my transaction so easy. I had tried many exchanges services, apps but nothing could work as per expectation. Remit money gives the best rate to transfer your money across borders. I highly recommend this to everyone who is reading this Review.

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

Customer service greatly improved (Thanks Neeraj for the help)

I have been using RemitMoney since 2017. Never faced a problem (until last week) and all transactions have been done smoothly. They used to have 2 hrs transfer from Europe but stopped that last year. Would be great if that can again be started.

Last week problem - funds were received by RemitMoney but somehow not transferred to my local account. After few phone calls, the matter was settled quickly.

My experience is that their service has improved greatly recently. Would like to thanks Neeraj who helped a lot in getting my funds transferred last week.

I also think that they have improved their preferential rates for long time customers significantly. Try to use them if you can

December 22, 2020
Unprompted review
Rated 4 out of 5 stars

I am happy with the service Sheldon has…

I am happy with the service Sheldon has provided ,done his best to help me out and I expect that sort of customer service being a customer for more than 20 years I don't expect any less .
Thanks Sheldon you have been really helpful
Thanks
Ajit

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

After unfortunate accidental…

After unfortunate accidental transaction!!! Sunny Mahida Axis Remit Customer service adviser was quick to reassure me and Money was back to my account. I would also like to thank the other costumer service advisers who were involved. Great Job Axis Remit thank you very much.

October 7, 2020
Unprompted review
Rated 5 out of 5 stars

Personal touch

I had transferred an amount to India and was not getting confirmation about the status of the funds into the account. When I got in touch with the chat, "Rahul" was kind enough to give me call to understand my query. Further, he gave me follow up calls to update me on the status. I was very much happy and relieved to get a direct interaction and was completely at peace after the calls.

I would like to thank remitmoney for the great customer support teams. Further, I would like highlight the efforts Rahul has taken to help me out. Hope he will be rewarded for his efforts as well.

September 25, 2020
Unprompted review
Rated 5 out of 5 stars

Query with online chat team

I had some basic doubts which I clarified with the online chat team. The team member was clear and direct in the answers and resolving my doubts.
The quick responses has definitely increased my confidence in the services and of remitmoney as a whole too.

September 7, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Hello team,
I am using remit money for quite sometime and very happy with the same.
Your service and timely support is really appreciated.
Hope you continue the same. All the best.

August 21, 2020
Unprompted review

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