RemitMoney Reviews 

282
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Hi Team, I am Expecting call back at 5:00 PM but no call from your side and also I am trying to reach you it is saying please wait in the call but disconnecting after 20 seconds. My reason... See more

Rated 4 out of 5 stars

Remit Money Only Drawpack is Your Exchange Rate. I Compare to other Exchanges here Rate is Very Low. And Processing time also very delayed. And Once Transferred Amount after my Account login not Tra... See more

Rated 1 out of 5 stars

Big cheaters. While booking exchange rate they give one rate and when the funds are credited they give worst rate even though the payment is done on time. I am not going to use their service a... See more

Company replied

Rated 1 out of 5 stars

If i can give 0 rating i will. Please don’t used this its scam ask for call back no call back my money got stuck for a month money was never return nor my money reach the person i send i wish i can su... See more

Company details

  1. Money Transfer Service

About RemitMoney

Written by the company

RemitMoney by Axis Bank is an online international money transfer facility which enables NRIs to send money to India from US, Eurozone, UAE and Switzerland.

RemitMoney features:

  • Quick transfers at best exchange rates & zero transfer fees
  • Completely safe and secure transfers with 24/7 support on call, mail & chat
  • Earn cashpoints & rewards every time you send money to India

Contact info

1.9

Poor

TrustScore 2 out of 5

282 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.9

All reviews

(282)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is our first time with using…

This is our first time with using remitmoney.com. The transaction is not complete, yet.

However, the customer service offered from Iqbal Shaikh was excellent! Iqbal walked us through the complete process from start to end which is creating a new user account to following all the banking terminologies, protocols and services to finish submitting our first remittance through remitmoney.com.

Iqbal demonstrated excellent technical skills, patience and assisted in developing our trust.

I would highly recommend this service and I will be using them again if this first transaction is smoothly completed.

I will post updated review after the transaction is complete.

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

Iqbal Shaikh

Iqbal Shaikh, was the perons who called me to help me the thransaction. He was very patient with me and helped me through the process step-by-step. The experiece was smooth and personal.

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

Mahesh Jalpur

I had a conversation with Mr. Mahesh Jalpur. He was extremely transparent throughout the process and it was a smooth conduction all together. A very good consumer service. Thank you.

September 15, 2019
Unprompted review
Rated 4 out of 5 stars

i was happy with the instant response…

i was happy with the instant response and resolution by Aftab re the issue i had. For his prompt action and response i give full 5 stars.

Reduced a star just for the rate given...i hope Remit would offer more lucrative rates for my future transactions.

September 12, 2019
Unprompted review
Rated 5 out of 5 stars

Customer service was really good and…

Customer service was really good and proactive.
Abhishek Jha was constantly following up to make sure that the funds are transferred with the correct ref as there was a mix up from my side. Really appreciate the efforts made by him.
Will transfer funds again.

August 30, 2019
Unprompted review
Rated 5 out of 5 stars

Recent Remittance of $2000 to my Axis…

Recent Remittance of $2000 to my Axis Bank NRE account

The Manager, RemitMoney Team, Mumbai:

Dear Sir/Madam:

I have come to India recently from the US to look after my 90+ yr old mother. For a few days, I was not able to use the RemitMoney service as I was unable to transfer funds from my US bank to the Axis Bank account in New York.

I then approached the local Axis Bank VP
(at Madhyamgram branch in Kolkata), Mr. Banerjee, who had very graciously introduced me to Mr. Ranjit Kumar, the manager of the RemitMoney team in Mumbai. With his kind speedy and friendly help, and the efforts of his team members, I could remit $2,000 within about 6 days to my Axis Bank NRE account in India. I needed the money very urgently. I greatly appreciate this help and 5* efficiency of the RemitMoney Team. I would always recommend your services to my friends in the US. You have a great team.
Sincerely,

Arunabha Basu

August 18, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you Sunny

Great support from the RemitMoney team. Sunny, specifically provided terrific personalized support and was very sharp and resolved issues with my bank transfer very quickly.

Great to see the commitment, excellence and focus on customer satisfaction from Sunny.

Kudos to the team !!!

July 31, 2019
Unprompted review
Rated 5 out of 5 stars

I m highly impressed by Sweety

I m highly impressed by Sweety, the lady who assisted me in the call for this issue. Great customer satisfaction from my end due to her 🙂 Good Job Sweety!

July 27, 2019
Unprompted review
Rated 5 out of 5 stars

Remitmoney

Great customer service from Abhshek using online customer chat and also very quick online process .

July 23, 2019
Unprompted review
Rated 5 out of 5 stars

Easy & Convenient

It is fairly easy to transfer the money. Excellent customer service. Lot of help in the process if needed.

July 22, 2019
Unprompted review

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