remoters.io Reviews 40

TrustScore 4.5 out of 5

4.5

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4.5

Excellent

TrustScore 4.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

An ideal service

Karin helped me find the perfect place in record time while I was relocating from Paris to Dublin for work. She secured and even made some visits for me, and assisted me all along the process. Thanks Karin!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Anne Cécile was very friendly and she…

Anne Cécile was very friendly and she took care with great effort to my emergency situation to find a new place to stay.
Thanks to her connection and smart suggestions, she helped me to find a place very quickly. I will keep her contact for the future, and I highly recommend her!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

It was such a nice cooperation

It was such a nice cooperation. Faustine is so helpful. She found exactly what I was looking for even with an upgrade and so fast. She is really dedicated and effective! With a clear conscious I recommend Faustine to everyone looking for apartment in Malmö.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Efficiency and End-to-End Relocation Support

Anne-Cécile has been truly instrumental in helping us navigate the Eindhoven housing market. From the very beginning, she acted with impressive efficiency, presenting several strong options within a very short timeframe and allowing us to secure the right place without unnecessary stress.

What really sets her apart, however, is the way she supports you beyond just finding a property. Throughout the entire process, she helped coordinate with the real estate agency, clarified procedures, and guided us on the local legal and administrative landscape. Her knowledge of how everything connects — landlords, agencies, contracts, and practical next steps — makes a real difference, especially when relocating to a new country.

She is proactive, well-connected, and genuinely committed to making the transition smooth from start to finish. I would confidently recommend Anne-Cécile to anyone looking not only for a home, but for reliable and intelligent support during their relocation journey.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

The one star review may be unfair

The one star review may be unfair, because I never actually worked with anyone from the company. I filled out the forms, and immediately received an email from one of their employees. I responded, and tried to set up a time when we could speak. A couple more auto generated emails came through, with no acknowledgment of my efforts to book a time to talk. I was given a number, which I called a couple of times, and left messages. Nothing. That was a week ago. Not a place I'd feel comfortable doing business with, with no one responding in a timely fashion, or answering my questions.

February 17, 2026
Unprompted review
remoters.io logo

Reply from remoters.io

Dear Colleen,

Thank you for your honest feedback, and we appreciate that you acknowledged yourself that this review may be unfair.

We are sorry you felt the communication didn't meet your expectations. Our home finders are human, not an automated system, and like anyone, they may sometimes fall short of perfect availability, something we always strive to improve.

We want you to know that our main line is always available, and a direct call would have allowed us to assist you much more quickly.

We have made attempts to reach you and left a message, but haven't been able to connect yet. We remain reachable should you wish to discuss further.

Best regards,
The Remoters Team

Rated 1 out of 5 stars

Disappointing Experience with Misrepresentation

We used Remoters.io to work with a property hunter for finding a rental in Rotterdam.

Unfortunately, our experience was disappointing.
While we understand that the market there is highly competitive and difficult, our assigned hunter barely proposed any options within our budget, even though she accepted our case knowing exactly what we could afford. On top of that, the assigned hunter (Gaelle) misrepresented our professional and financial situation to an agent, despite having full access to our documents.
We understand this was obviously not done in a malicious way, but it seems unprofessional to be lying about your clients.

When addressing this issue, the company’s support acknowledged the error but ultimately refused to take responsibility beyond the minimal refund, leaving us to resolve the situation ourselves.

While we eventually found a place on our own, this experience highlighted a lack of professional oversight and accountability from both the hunter and the platform.

I hope Remoters.io improves their quality control and ensures their hunters represent clients accurately and professionally in the future.

January 26, 2026
Unprompted review
remoters.io logo

Reply from remoters.io

Dear Romane,

Thank you for taking the time to share your feedback. We're sorry your experience didn't meet your expectations.

Regarding the miscommunication you mentioned: while we understand this was frustrating, we note that you yourself acknowledge it wasn't done maliciously. Gaëlle was advocating on your behalf to secure a property in an extremely competitive market. That said, we take your feedback seriously and will reinforce with our hunters the importance of strictly adhering to the documents provided by clients.

On the refund: as per the terms you agreed to when booking, a 50% refund applies when clients find housing independently—which is exactly what was processed. We believe this policy is fair, as it reflects the work already invested by the hunter on your behalf.

We genuinely wish you a smooth settling-in in Rotterdam and thank you for your constructive suggestions on how we can improve.

Best regards,
Luc Dayen
CEO, Remoters.io

Rated 5 out of 5 stars

Booking Seigel Street operated by Melodie

Sent an enquiry around 7 am,
Received a reply by 7.30am,
Had a call, followed by a selection of options sent that afternoon.

The flat was booked within 2 days,
Far quicker than we had expected.

Everything was handled smoothly,
From receiving the access codes,
To signing the tenancy agreement.

The Williamsburg apartment is lovely,
Great facilities, (gym, etc)
Booking my son in a building with many students really put my mind at ease.

Thank you Melodie.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Exceedingly helpful in the housing…

Exceedingly helpful in the housing search from abroad! Faustine was professional, diligent, and thoughtful in helping me find housing as a new student moving to Sweden from abroad. Not only did she tirelessly help me find the perfect place for me, she went above and beyond in making sure all bases were covered. I also appreciated her help in acquiring some of my required textbooks. I would happily book Faustine and remoters again!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Friendly, fast to respond and actually helpful. Would recommend.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Anne-Cecile was very helpful

Anne-Cecile was very helpful. She helped me find an apartment quickly and also answered a lot of my questions. She is very responsive. I was struggling a bit in adjusting at a new place but Remoters was a blessing.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Many thanks

Very professional, thorough and quick. I was guided through the entire process, and in the end I was finally able to secure a place to stay for my studies. Eternally grateful.

October 1, 2025
Unprompted review
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