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Rated 5 out of 5 stars

We had a 1-star from someone who never even used our service. Google kept rejecting our reports, which was frustrating. These guys reviewed the situation and managed to get it taken down after about a... See more

Company replied

Rated 1 out of 5 stars

Small business owner here. A couple of negative reviews can really impact your rating. They helped us clean up two reviews that clearly weren’t from real customers. Overall a positive experience.

Company replied

Rated 5 out of 5 stars

Overall solid service. Not overly salesy, just explained the process and timeline. Took about a week like they said. Would probably use them again if something similar comes up.

Rated 1 out of 5 stars

Email Spammer / Scammer : there just that ! - Response to your reply : Exactly, we've never collaborated. I never asked for your marketing email or subscribed to any of your communication... See more

Company replied

3.3

Average

TrustScore 3.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall solid service

Overall solid service. Not overly salesy, just explained the process and timeline. Took about a week like they said. Would probably use them again if something similar comes up.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Not a magic fix for everything

Not a magic fix for everything, but definitely helpful. They reviewed my case and were honest about what could be done. One review got removed, one didn’t. Still improved my rating, so I’m happy.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience overall

Good experience overall. Communication was clear, and they didn’t push me into anything. I decided to move forward after they explained which reviews had a chance. Ended up removing 2 out of 3.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Honestly didn’t expect much

Honestly didn’t expect much, but they actually pulled through. Had one really damaging review that wasn’t even from a real customer, and it got removed in about 5–6 days. That alone made a big difference for us.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Process was simple

Process was simple. Sent them the links to the reviews and they confirmed which ones violated Google policies. About 10 days later two of them were gone. Straightforward experience.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Reached out after seeing their service…

Reached out after seeing their service mentioned in a business forum. They looked at our Google profile and told us honestly which reviews had a chance of being removed and which probably wouldn’t. That honesty was refreshing.

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Small business owner here

Small business owner here. A couple of negative reviews can really impact your rating. They helped us clean up two reviews that clearly weren’t from real customers. Overall a positive experience.

March 16, 2026
Unprompted review
Removix logo

Reply from Removix

Thank you sharing your experience. We are glad we would help fighting these unfair and inaccurate reviews.

John from Removix

Rated 1 out of 5 stars

We had a situation where a customer…

We had a situation where a customer kept reposting the same negative review under different accounts. They explained what they could do and handled the removals. It’s a relief not having to deal with that anymore.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Not the cheapest service out there

Not the cheapest service out there, but they actually delivered. One of our reviews was removed and another one stopped showing on the listing. For us it was worth it because the rating improved immediately.

March 14, 2026
Unprompted review
Removix logo

Reply from Removix

Callum, thank you very much for the kind words.

Best,

John from Removix.

Rated 1 out of 5 stars

Spammer

Spammer, I too got the email.. Theres no way they can remove google reviews, only google can remove them.

Don't waste your time or money..

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

We had a 1-star from someone

We had a 1-star from someone who never even used our service. Google kept rejecting our reports, which was frustrating. These guys reviewed the situation and managed to get it taken down after about a week. Communication was good throughout.

March 14, 2026
Unprompted review
Removix logo

Reply from Removix

Gabriel,

Thank you the kind words. We were very glad we could help you.

Best,
John from Removix

Rated 1 out of 5 stars

Email Spammer / Scammer

Email Spammer / Scammer : there just that !
-
Response to your reply :

Exactly, we've never collaborated. I never asked for your marketing email or subscribed to any of your communications, and I never will. So why did my company receive your email?

Because you're a spammer! Unsolicited emails are spam, and you know that perfectly well! And its obvious that your are doing this a lot looking at reviews.

Scammer ? Yes, because you are. You, know for a fact that google will NEVER remove a review unless that review dont follow the guideline. So, you are useless!!!

In other words, telling that you can when Google say it wont is a scam.

Edit : another spam from you this morning (2026-03-18) sent to 3 of my company. Same email, same spam.

March 10, 2026
Unprompted review
Removix logo

Reply from Removix

Eric,

We have never worked together. While we do use cold outreach in our marketing, describing our company as a scam is both inaccurate and unfair.

We stand behind our work and our reputation, and we are always happy to answer any legitimate questions about our services.

Best regards,
John from Removix Team

Rated 1 out of 5 stars

READ THE REVIEWS BEFORE YOU GET…

READ THE REVIEWS BEFORE YOU GET INVOLVED WITH THEM.

February 10, 2026
Unprompted review
Removix logo

Reply from Removix

We’re not able to find any record of having worked with you as a client.

We always encourage people to read reviews and make informed decisions. However, leaving a negative review without any experience using our service can be misleading.

If you believe this review was left in relation to a specific interaction, please feel free to contact us directly so we can clarify the situation.

Rated 1 out of 5 stars

Their spam emails violate the CAN-SPAM…

Their spam emails violate the CAN-SPAM Act; they use strange domains to send it from, only mentioning the company name once in the body of the email. They do not include a physical address. Most important, the unsubscribe link means absolutely nothing if it isn't honored. I have unsubscribed multiple times at this point. Annoying people is NOT how you get customers! Reported to the FTC. 3/17/26 Update - just received ANOTHER spam email, I unsubscribed AGAIN... and again, reported to the FTC. 2nd update: I received an email that Removix has asked for more information to verify this review AND that they replied to my review (I do not see one). I forwarded the spam emails; very first one was from 2024.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Spammer

Spammer. I received this email from them regarding my negative reviews: "This is D???? from Removix. I noticed your business has damaging reviews on Google." Offending review was from a D????R a few days before. Hmmm?!?

March 16, 2026
Unprompted review
Removix logo

Reply from Removix

Thank you for your feedback, and we’re sorry if our outreach email caused any frustration.

From time to time we reach out to business owners when we notice publicly visible reviews that may be affecting their online reputation. The intention is simply to make them aware that solutions exist, but we understand that not everyone welcomes this type of contact.

If you would prefer not to receive any communication from us, please let us know and we will ensure your email is removed from our contact list immediately.

We appreciate you bringing this to our attention.

Best regards,
John from Removix Team

Rated 1 out of 5 stars

Spammer

Spammer. I received this email from them regarding my negative reviews: "This is David from Removix. I noticed your business has damaging reviews on Google."
Since I have no negative reviews on Google clearly this person hasn't noticed anything.
Edit 02-15-26 - Same nonsense spam. Extra annoying because they mark them as important (what a joke) and they use different email addresses/domains to get around spam filters.
Edit: 03-16-2026 - To Removix - if you don't like being called a spammer don't send spam. :)
Edit 03-17-2026 - to Removix: it doesn't matter how you received my email address but I do not have negative Google reviews so your email sent to me was clearly spam. If you don't like being called a spammer don't send spam.
Edit 03-18-2026: Yet ANOTHER spam email telling me I have a one star Google review. Even if I had a one-star review (I don't) I would never in a million years use this company.

February 8, 2025
Unprompted review
Removix logo

Reply from Removix

Thank you for your feedback, and we’re sorry for the frustration this has caused.

Our team occasionally reaches out to business owners based on publicly available information to make them aware of services that may help protect or improve their online reputation. However, we certainly do not intend to contact anyone repeatedly or cause inconvenience.

It’s possible that your email address remained in more than one outreach list, and for that we sincerely apologize. We will make sure your address is removed from all of our systems immediately.

If you are comfortable doing so, please contact us directly at info@removix.io with the email address that received the messages so we can ensure it is permanently removed.

Best regards,
John from Removix Team

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