RENSAT Reviews 

18
TrustScore 4.5 out of 5

4.4

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Company details

  1. Customs Broker

Written by the company

RENSAT is a UK and France-based specialist in customs clearance, logistics and trade compliance, helping businesses simplify the complexities of cross-border trade between the UK, Europe & India. From import and export declarations to customs compliance, transit documentation and logistics support, we provide solutions customised to each shipment and business requirement. With teams based in the UK and Calais, France, we have the local expertise and border knowledge to support goods moving through key UK and European routes. Our single point of contact approach brings customs, logistics and trade compliance together, making it easier for businesses to manage their shipments, reduce delays and keep goods moving efficiently.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.4

All reviews

(18)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service - highly recommended

Gary from Copps Removals & Storage Ltd recommended this company for Customs moving my household goods from UK to Spain. I was given clear advice and help and explanations at every step of the way. My move was stress-free and no problems with Customs with Spain as all my paperwork was in order and correct - thank you

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! We've been using Rensat for years now and we have always been happy. Even if there's any last minute problems they always find a solution for us and are very responsive.

June 8, 2026
Unprompted review
RENSAT logo

Reply from RENSAT

Thanks Pete really appreciate it

Rated 5 out of 5 stars

Been using Rensat for several years now…

Been using Rensat for several years now and get Excellent service and
Very professional service.
We do removals all over western Europe
We would highly recommend Rensat and
We would not use anyone else.

November 20, 2025
Unprompted review
RENSAT logo

Reply from RENSAT

Thanks Gary for your support appreciate it

Rated 1 out of 5 stars

Absolutely nightmare!!!

I hired a removal company to take my belongings from the UK to Portugal. They used Rensat to handle all customs dealings, and I ended up unnecessarily losing £2.5K due to Rensat’s complete lack of understanding of how to properly apply for IVA exemption for their customers. When confronted, they said, “You are not our customer.” That’s what you get from them.
If you used them in the past to relocate from the UK to Europe and had to pay IVA (VAT), that was probably a mistake caused by Rensat. Please get in touch with me, as I am taking legal action against them very soon.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

FRIENDLY, QUICK AND THOROUGH

Always on the tasks and very quick to respond. On top of that the company has a very deep knowledge into the customs procedures and can always give the best advice.
The staff is exceptionally friendly and it is always pleasure to deal with Rensat. And their prices are fair and very competitve.

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Legend Removals

We, Legend Removals LTD, have been working with Rensat for over a year now. Their knowledge of customs procedures and operations has made life easier for us. Working with Rensat has made our company save money and time. They are always there for you 24/7. We're glad we got to know them! Thank you for your perfect service and support!

October 16, 2022
Unprompted review
Rated 5 out of 5 stars

If I could give more stars I would

If I could give more stars I would. Rensat always go that extra mile to help us with any queries, and never fail to deliver our clearances on time. We have worked with a couple of agents in the past, and now only work directly with Rensat due to their efficiency and professionalism. I highly recommend Rensat.

October 18, 2022
Rated 5 out of 5 stars

Amazing service!

Amazing service!
We've been using Rensat's services for more than a year now and they've always been responsive and extremely accommodating, even with last-minute requests. They do their best to get the requests done on time and they're always looking after our interests so we sure hope to keep working with them for many more years to come!

October 17, 2022
Rated 5 out of 5 stars

Classic car import

I contacted Reena at rensat regarding the import of a classic vehicle, I did it very late which was my fault however Reena and the team was very helpful even outside business hours making the process extremely smooth and very fast for me. Will definitely be using them again in the future.

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great company to work with

Great company to work with. Contacted them during Christmas holidays, answered the phone and helped out with customs in no time. Helpful throughout the process too. Could only recommend!

January 6, 2022
Unprompted review
Rated 5 out of 5 stars

I am so grateful to this company and…

I am so grateful to this company and their team, I just wish I had known about them earlier, their knowledge and kindness is impeccable. They resolved all my issues in a matter of days, nothing was too much trouble, I would honestly recommend them, they are marvelous, thank you so much for all your help, wishing you all you deserve for the future.
Lisa x

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

rensat first class service

we are a small courier firm who use rensat for our customs papers
we used to use somebody else but they could not do the job properly and we constantly had issed
since moving our work to rensat we have had no problems at all
reena and neeraj are a pleasure to work with i highly reccomend

December 9, 2021
Unprompted review
RENSAT logo

Reply from RENSAT

Thanks a lot Richard, it is a pleasure working with you and the team.

Rated 5 out of 5 stars

We recently had to ship some things to…

We recently had to ship some things to France, they should have gone pre Covid restrictions and Brexit. We found Rensat and we’re so happy we did, having started looking at shipping the items it soon became a huge headache needing to find agents in the UK and France, commodity codes etc! Rensat sorted it all for us. Great service and such a friendly company nothing was to much trouble, questions were answered quickly and efficiently. Pleasure to deal with this company would highly recommend.

November 17, 2021
Unprompted review
RENSAT logo

Reply from RENSAT

Thanks a lot Louise, glad everything was completed smoothly

Rated 5 out of 5 stars

1…2….3…..RENSAT !

We were dealing with customs agencies since 2008 but never became a part of such incredibly friendly, dedicated and professional family until we have teamed-up with Rensat. Rensat is there all the time 24/7 making sure the customs process is a pleasant experience (yes, that’s possible).
Their knowledge, attitude and standards are unmatchable and I know what I’m talking about after 13 years of dealing with customs agencies. Just give RENSAT a call or send them an email and you’ll be taken care off - GUARANTEED !
I’m staying with them till the end of days and one day beyond.
Thank you Rensat for adopting me into your family. C2C Ltd (BG)

November 10, 2021
Unprompted review
RENSAT logo

Reply from RENSAT

Thanks a lot you are a pleasure to work with.

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