RentalCover.com Reviews 21,256

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 4,511 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and speed of the claims process, often noting quick approvals and reimbursements within a few days, sometimes even hours. Many people appreciate the efficient service and the competitive pricing compared to rental car companies. However, some customers also mentioned that the claims process can require a lot of documentation. A few other people also felt that there were delays in claim resolution, with some experiencing a lack of communication or difficulty accessing their claim status online.

What people talk about most

Claim

Reviewers highlight positive aspects of claim. Customers report that the claim process is easy,... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and ease of use. Many... See more

Payment

Customers had positive experiences with payment, highlighting the efficiency and speed of the process. Many... See more

Refund

Consumers generally express satisfaction with the refund process, often describing it as fast and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We used Rental Cover for our 1 week trip in Montenegro. We chose this online instead of the insurance provided by the rental company. Rental cover is more than 2 times cheaper. We had a few scratches... See more

Rated 5 out of 5 stars

I always buy car insurance for rental cars in Mexico and have never had to use it before. On this most recent trip, we hit a speed bump and scraped the front bumper. We were charged by the rental car... See more

Rated 5 out of 5 stars

I have the insurance built in my revolute package. Used it twice in the last 3-4 years, both times successfully. They do ask a lot of papers (scans), more than other insurances I used. But once everyt... See more

Rated 5 out of 5 stars

Easy to take out the full protection package before travelling to Mexico and hiring a car. Equally easy to submit a modest claim for a puncture repair that I couldn’t claim back from the hire car com... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

21K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy and very fast

After uploading all needed documents, the process was extremely fast and easy and the money was transferred within a working day. Would definitely choose them again!

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

100% recommended

RentalCover team has been very helpful and did a wonderful job! The website is easy to use, the claim process is very clear and effective. I recommend them 100%!!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Good Value and prompt response when finally needed

I have used Rental Cover for 8 rentals since 2021. They offer a good value 3rd-party Excess insurance when compared to the rates offered by the Rental Companies to reduce the excess. I have always had prompt replies to any email inquiries. I have had no incidents in this period until our last rental when a scratch, larger than “fair wear and tear’ criteria was caused to the bumper in a carpark. I was charged a damage repair amount by the rental company (less than the total excess). I provided all of the information requested by Rental Cover and the assessed my claim promptly and paid the excess amount to my account within 5 days of submitting the claim. I would definitely recommend Rental Cover.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy claim

I added cdw excess cover as part of my Expedia car hire booking from Bilbao Airport.
Upon collection, Europcar used heavy sales tactics to put doubt in my mind about my RentalCover policy and said only theirs would be guaranteed to remove the excess.
However, I rejected their assertions.
Upon return, Europcar identified one extra minor scratch for which I was charged. I put in a claim to RentalCovers and it was all settled within 2 days. Would definitely use again.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

CAR damage

Unbelievable ,had Some damage on my rental car.Came home friday,filled in the forms for the claim on saturday and had my money on sunday.Never seen this before.Applause.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

Quick to take your money, be careful

Quick to take your money, slow to pay it back. Only told me the cover wasn't valid after I'd paid for it and then expect me to wait 25 days to get it back. Absolute joke.

May 17, 2026
Unprompted review
RentalCover.com logo

Reply from RentalCover.com

Hi Thomas,

Thanks for your feedback.

We’d like to review this in detail and ensure it’s handled correctly. Please contact us via our support form (https://rentalcover.com/help/about-your-cover/how-to-contact-us) and include reference TP-7113606 so we can locate your case and assist.

The RentalCover Team

Rated 5 out of 5 stars

Easy and secure

Used three times and never had any issues during the booking process. Fortunately, I haven’t needed to use the service or make an insurance claim so far.

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was quick and painless

My experience was quick and painless. I was told I should get renters insurance if renting a car in Europe. I never thought I would have to use it but I did for a tiny scratch and I was covered. Highly recommend!

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend RentalCover

Have been using RentalCover for several years and on my last rental I had damaged the vehicle and submitted a claim. It was handled promptly and the money was wired to my account within a week. Great service, will continue to use them!

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

This is a SCAM

This is a SCAM! DO not book with this company .. they are impossible to reach and force you as a 3rd party to get insurance and then say you need BASIC insurance as well from the car agency or their insurance is not valid! Absolute SCAM .. they also mislead you about what car agents will charge.. DO NOT BOOK WITH THIS COMPANY

May 16, 2026
Unprompted review
RentalCover.com logo

Reply from RentalCover.com

Hi Tania,

Thanks for sharing your experience.

Coverage is determined by the specific terms of your policy. We’d like to review your case to ensure everything has been assessed correctly.

Please contact us via via our support form (https://rentalcover.com/help/about-your-cover/how-to-contact-us) and include reference TP-7108009 so we can look into this in detail.

The RentalCover Team

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