RentalCover.com Reviews 21,259

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 4,511 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and speed of the claims process, often noting quick approvals and reimbursements within a few days, sometimes even hours. Many people appreciate the efficient service and the competitive pricing compared to rental car companies. However, some customers also mentioned that the claims process can require a lot of documentation. A few other people also felt that there were delays in claim resolution, with some experiencing a lack of communication or difficulty accessing their claim status online.

What people talk about most

Claim

Reviewers highlight positive aspects of claim. Customers report that the claim process is easy,... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and ease of use. Many... See more

Payment

Customers had positive experiences with payment, highlighting the efficiency and speed of the process. Many... See more

Refund

Consumers generally express satisfaction with the refund process, often describing it as fast and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We used Rental Cover for our 1 week trip in Montenegro. We chose this online instead of the insurance provided by the rental company. Rental cover is more than 2 times cheaper. We had a few scratches... See more

Rated 5 out of 5 stars

I always buy car insurance for rental cars in Mexico and have never had to use it before. On this most recent trip, we hit a speed bump and scraped the front bumper. We were charged by the rental car... See more

Rated 5 out of 5 stars

I have the insurance built in my revolute package. Used it twice in the last 3-4 years, both times successfully. They do ask a lot of papers (scans), more than other insurances I used. But once everyt... See more

Rated 5 out of 5 stars

Easy to take out the full protection package before travelling to Mexico and hiring a car. Equally easy to submit a modest claim for a puncture repair that I couldn’t claim back from the hire car com... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

RentalCover.com came through quickly and professionally.

I rented overseas with a car rental company I didn't know, so chose to take the RentalCover.com coverage through Booking.com. Turned out to be a great decision, as the rental car company was suspect, and ended up charing me over $700 for two very minor door dings. When I arrived home, I easily uploaded all the required documentation to Rentalcover.com, and my claim was approved in three days. Deposit back to my bank account made me whole. Very thankful.

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

TRASH

TRASH. BUYER BEWARE. What they don’t tell you when booking with Orbitz. Coverage applies to US Residents ONLY. Policy states and their claim denial email quoted, IF a claim is filed and found to be ineligible for coverage premium will be refunded. Ghosted on follow-up emails, no refund and claim inaccessible in their system.

April 24, 2026
Unprompted review
RentalCover.com logo

Reply from RentalCover.com

Hi Michael,

Thanks for your feedback.

We’d like to review this in detail and ensure it’s handled correctly. Please contact us via our support form (https://rentalcover.com/help/about-your-cover/how-to-contact-us) and include reference TP-7095690 so we can locate your case and assist.

The RentalCover Team

Rated 1 out of 5 stars

They don't pay extra unauthorized…

They don't pay extra unauthorized charges from the rental like they announce
Bullshit

May 5, 2026
Unprompted review
RentalCover.com logo

Reply from RentalCover.com

Hi P C,

Thanks for your feedback, we’d like to look into this properly.

We weren’t able to locate your case based on the details here. Please contact us via our support form (https://www.xcover.com/en-us/contact-us) and include reference TP-7094880 so we can link your request to this review.

To help us find your policy quickly, you can include one of the following:

– Policy or booking reference (ending in INS)
– Partner reference number
– Email used at purchase

Once we have this, we’ll review your case and follow up.

The XCover Team

Rated 5 out of 5 stars

Fast and easy

They were fast to respond. The claim page was easy to navigate and understand. They payment was made immediately, I didnt even wait for 5 minutes.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable Coverage and Full Reimbursement at a Great Price

I was initially worried after my rental car windshield was damaged by road debris during a trip, especially since the rental company charged over $1,300 for the repair. The claim process took about two weeks overall, but RentalCover did reimburse the full eligible amount as promised.
Their pricing was much cheaper than buying insurance directly from the rental company, and their communication throughout the process was polite and professional. They requested a few additional documents along the way, but once everything was submitted, the claim was processed successfully.
Overall, I’m very relieved and grateful for the support. I would definitely consider using RentalCover again.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Thought it was another insurance company…

Going into it I thought it was another insurance company where I’m going to have to fight with them as they nickel and dime you at each corner. To my amazement and satisfaction, as long as you have each document they require, prove the items they ask for, it was as smooth as transaction I could have asked for. From submission to payment was under 24 hours and would have been close to 12 hours had I not waited to complete the payment information! 100% will use RentalCover.com in my future rental car or other travel needs!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Simple and easy procees

The process was very simple and easy. They delivered on everything they promised beautifully and quickly. My claim was reviewed, approved, and paid within just a few hours of submission. I was so impressed I can't stop telling people about it. It was so different than what one expects.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

easy and efficient claims process

I always buy car insurance for rental cars in Mexico and have never had to use it before. On this most recent trip, we hit a speed bump and scraped the front bumper. We were charged by the rental car company and when they said I needed to contact the insurance company to get reimbursed, I was nervous that I wouldn't see my money again. Rental Cover's claims process was easy to complete and I had my refund within 3 days. What a dream.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

RentalCover many times around the world

Have used RentalCover for car and small campervan rentals all over the world. A super easy purchase experience and WAY cheaper than other options.
Have had 2 claims (both flat tires which needed replacing) and both were covered no problem once we provided all the paperwork (through the easy web claims portal).
Highly recommended!!!

April 25, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look