Rentanyappliance Reviews 

15
TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

15 reviews

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4.4

All reviews

(15)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely amazing people I rent from…

Absolutely amazing people I rent from these when ever I've had a problem they have been out to sort it fir me so quick sometimes late at night aswell,wouldn't rent from anywhere else been with these for years now prices r great too always polite n friendly great people

November 3, 2024
Unprompted review
Rated 5 out of 5 stars

Honest, reliable & Trustworthy

This company is reliable, honest and operate with integrity. I recommend them to anyone who is looking for rental appliance.
They always take the time to answer any questions and always go above and beyond to fit me in for any repairs required. The 24hr contact service is a reassuring factor also.
As a single woman with children, it can be difficult to find companies you can trust. I highly recommend this company.

October 10, 2024
Unprompted review
Rated 1 out of 5 stars

Drivers are unaware about blocking in cars on drives

Havent used them for their purpose but the 2 van drivers had a whole street to park in and decided to park across my drive . Blocking my car in ,to visit a house across the street. How ignorant can you be .
I am disabled and need my car to even just pop to the shop .

But I'm also a carer and need my car at the drop of a hat .
They were there for 10/15 minutes !!! Absolute joke.
Luckily I didn't need to be anywhere .
There was literally the whole street to park ,including outside the house they were at, which is even on the side of the street they drove in on !!!

Update-Why are you asking for my personal details ? You do not need these . You literally just need to tell staff not to block cars in ,especially when the street is empty . I do not have the reg so cant tell you the exact van . But just do a blanket announcement to all of your van staff ,to use their eyes whilst diving a vehicle and not park blocking a car in when there is plenty of other places to park , even either side of my drive was empty. But no. Chose to park over it 🤦 I did email your company but did not receive a response

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

I'd leave a big fat Zero

I'd leave a big fat Zero if I could
Nightmare experience from start to finish
I called to order a tv for rental ..... I was told it was next day delivery.... it took 4 days!
Very poor communication
With a dodgy app
The television arrived
The box was open all packaging removed
The tv screen was scratched
And the back of tv popped off
On calling the one and only man who seems to run the whole thing
Promised another tv the next day
Again no communication
He offered to upgrade to next size tv for no extra cost to myself
Now it's Friday and again no communication
Only to tell me another tv would be delivered this afternoon
After me having to call yet again to find out what was going on ... after he'd told me he would let me know ... and as for saying the television was in good condition that's a lie in itself
The tv box was opened with all the packaging removed the screen was scratched which was also witnessed by the delivery driver .... he advised me to reject it .... 1 screw missing!! The whole of the top 9f the back of the tv was exposed probably this was done to add app which you control the tv with via your app!!

July 29, 2024
Unprompted review
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Reply from Rentanyappliance

Dear Claire,

Thank you for sharing your feedback. We regret that your experience did not meet your expectations and would like to address your concerns.

The delivery of your television was managed by a third-party courier service, which, despite our best efforts, can sometimes lead to delays that are out of our direct control. Understanding the inconvenience this caused, we promptly offered you a complimentary upgrade to a larger television, which you accepted at the time as a goodwill gesture.

We respect your decision to later cancel the order. Upon receiving the television back, our team conducted a thorough inspection and found it to be in good condition with the original protective film still intact. The only discrepancy noted was a missing screw, likely displaced during transit, which did not impact the functionality of the TV.

It's important to note that our company is committed to inclusivity, employing a diverse team that includes individuals with disabilities. It was disheartening to learn that one of our team members, who was diligently assisting you, was met with unkind remarks. We stand firmly behind our staff, who consistently strive to provide exceptional service to all customers.

Furthermore, we want to clarify that at no point were you asked to incur any upfront costs!

We value constructive feedback as it helps us improve, but it is concerning to see a portrayal of the situation that doesn't align with the facts. We take pride in the service we offer and remain committed to ensuring a positive experience for all our customers.

Sincerely,

Owner, Rentanyappliance.com

Rated 1 out of 5 stars

Undelivered dryer

I rang for a Vented dryer 3rd November paid £40, still not received it, been told later today or tomorrow since 6th November, still no dryer but you have had the cheek to take out 1st payment today
Just had to ring back to get my money back, he was ringing for my details in half hour and that was at 9.20am, I think it's disgusting the way I have been treated, next step is Trading Standards 🤬🤬🤬🤬

November 3, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking service

Absolutely shocking service. It started of all good and had no problems whatsover but now omg it is terrible. Having to ring up daily to get a pin for my washer maybe 3 or 4 times a day. Say they are trying to resolve the issue promise to return calls but never do and I end up ringing them. Never again

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Having been a customer renting a washing machine for 2 years, I have had no problems with the machine and never needed to call out for any repairs!
Excellent company for anyone looking to rent home appliances!

October 7, 2021
Unprompted review

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