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rentaroof Reviews 

259
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the online platform for being extremely easy to navigate and simple to use when searching for a rental property. Consumers note that the search filters work efficiently, providing plenty of clear options and helping people connect with local estate agents smoothly. Some reviewers were not happy with the subscription costs, noting that prices changed or became significantly more expensive after contacting the agents. A few other people also felt that certain listings contained outdated information or required a paid plan to view necessary contact details.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting a simple and easy-to-navigate platform... See more

Website

Reviewers highlight positive aspects of website, praising the fantastic and very easy to use platform that... See more

Service

People report positive experiences with service, noting that working together makes life very simple and... See more

Location

Customers consistently note positive experiences with location, highlighting that properties are easy to find... See more

Price

Users describe ambiguous interactions with price, as some consumers highlight incredible rates, no hidden... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Am looking for a 2 bed property for a long let that will also allow pets as we have 2 small dogs. A bungalow is really what we are looking for so we will keep looking on rentaroof its an easy site to... See more

Company replied

Rated 4 out of 5 stars

Hi As I have only looked on your area,s on the map.its very good for me as I am not a techno savvy..so I could check out prices extremely quick..untill I actually speak with someone about a rental i... See more

Company replied

Rated 4 out of 5 stars

Really useful and simple to use website. Signed up for notifications on what homes were on the market and those that are coming.

Company replied

Rated 4 out of 5 stars

so far few good places i am interested in but need bit mire guidance and would be more beneficial to speak to team

Company replied


Company details

  1. Real Estate Rental Agency
  2. also in
  3. Online Marketplace

Written by the company

Finding your dream home has never been easier. We scour all available property listings day and night, so you have every potential property listing under one roof! Specify your housing preferences, receive real-time email alerts and respond immediately to your favorite properties. This saves you time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.

We all need a roof over our heads

Written by the company

And we’re here to help you with finding one! We search all available property listings day and night, so you have every potential property listing under one roof! This saves you tons of time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(259)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very user friendly platform

Very user friendly platform, it was very easy navigating through the listings, with many to select from.

March 6, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Tina,

Thank you for your kind review!

We're happy to hear that you found Rentaroof easy to use and that navigating through the listings was a smooth experience. Our goal is to make finding a place as simple and convenient as possible, so it's great to know the platform worked well for you. Thanks for choosing Rentaroof!😊

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Great value acommodation and services

Great value acommodation and services. Making renting simple.
Clean and safe places for living.

March 6, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Maria,

Thank you for your kind review! 😊

We’re happy to hear that you appreciate the value of the accommodation and the services.✨

Thank you for sharing your experience! 🙌

Kind regards,

Kirti
Rentaroof.co.uk

Rated 5 out of 5 stars

The customer service is amazing and…

The customer service is amazing and very professional. They help me so swiftly that I would really recommend thier website and services. Thank you.

March 4, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Shafiq,

Thank you so much for your kind words! 😊

We’re very happy to hear that you had a positive experience with our customer service and that we were able to assist you quickly. That’s exactly what we strive for every day! 🚀

Thank you for recommending our website and services, we truly appreciate it. 🙌

Kind regards,

Michelle
Rentaroof.co.uk

Rated 4 out of 5 stars

It was a very easy to use website and…

It was a very easy to use website and had houses I’ve seen in other websites but cheaper, I think it’s an amazing idea! Gets renters closer to the estate agent

February 28, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Jamie-Leigh,

Thank you for your kind words 🤩

We're so glad you like the idea behind Rentaroof! Bringing homeseekers and estate agents closer together is exactly why we started this. Thanks for the support!

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Easy to use website.

Easy to use website.

March 2, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Mia,

Happy to hear that! We put a lot of effort into our user experience, so it’s great to see it’s paying off.

Thanks for choosing Rentaroof 🩷

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Easy to use app

Easy to use app
Applied for 2 rooms and 3 days later I'm at home in one of them.

Smooth running all the way

February 25, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Andy,

Wow, that is what we call a fast track! We're so happy to hear our platform worked smoothly for you and that you managed to find your new home within just three days.

Welcome home, and thanks for the great review 🩷

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Very professional great service

Very professional great service

February 28, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Stuart,

Thanks for the 5-star review! 🤩

We appreciate your feedback and are glad we could help.

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Good experience

Kirti was very helpful and understanding, good communication very glad I got someone who didn’t rush me as this is a good experience I had with rentaroof and glad I got to see wht is really shows

February 23, 2026
rentaroof logo

Reply from rentaroof

Hi Roxiey,

Thank you so much for your kind words! 🩷

We are thrilled to hear that Kirti was able to provide such helpful and patient support. At Rentaroof, we believe that finding a home shouldn't be a rushed process.

We will make sure to share your compliments with Kirti—it will certainly make their day!

Kind regards,

Michelle
Rentaroof.co.uk

Rated 1 out of 5 stars

Scammers

Wouldn’t even give them 1 star they are an absolute scam! Cancelled my subscription and they continued to try and take payments from my bank which were rejected thankfully. I am now receiving threatening emails that the unauthorised £9.99 payment will be handed to what I’m guessing is a debt collector which is 1. Ludicrous and 2. Disgusting considering this is supposed to be a safe platform for people buying or renting homes! Joke of a company do not fall for the £1 trial

February 23, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Dear Chloe,

Thank you for sharing your feedback. We are sorry to hear about the frustration regarding your subscription and the subsequent payment reminders.

We would like to clarify our policy: if a subscription is cancelled within the trial period, no further costs are charged. Our records indicate that automated reminders are only sent when a trial has transitioned into a full subscription and a payment remains outstanding.

To resolve this for you immediately, we have previously sent a request for your contact details so we can investigate your specific account. As we have not yet received a response, we kindly ask you to contact our support team at support@rentaroof.co.uk.

Once we have your details, we can verify the cancellation date and, if a mistake has occurred, ensure any outstanding payment requests are cancelled right away.

We aim to provide a safe and transparent platform for all our users and would appreciate the opportunity to make this right 🙏

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Good

Good, no hidden joining fees/charges

February 21, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Kim,

Thank you for the shout-out! 🤩

We believe that finding a home should be stress-free, and that starts with clear pricing. We're happy you had a smooth experience with us.

Have a great day!

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

The best choice!

Plenty of choice and good enquiry system

February 21, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Dear Steven,

Thank you for your positive review!

We are glad to hear that you enjoyed the variety of listings and found our enquiry system easy to use. Helping you find the right home efficiently is exactly what we aim for 🙏

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

A love our customers company

The experience from start to finish is professional to an extraordinary point . Service off app works perfectly and tailored for buyers ,sellers and rental properties

February 6, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

We really appreciate your feedback! 😄

It’s great to hear we made your experience smooth and tailored to your needs. 🌟Wishing you all the best with your property journey! 🔑✨

Kind regards,

Kirti
Rentaroof.co.uk

Rated 5 out of 5 stars

Too many choices for rent…

Too many choices for rent houses...recommend

February 13, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Hoda,

Thank you for your feedback! 😃

We’re happy to hear you liked the wide selection of rental homes. Good luck finding the perfect place! 🌟

Kind regards,

Kirti
Rentaroof.co.uk

Rated 5 out of 5 stars

Very helpful and honest

February 3, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Thank you for your kind words! 🙏😊 We’re glad we could be helpful and honest throughout your experience.

Kind regards,
Kirti

Rentaroof.co.uk

Rated 5 out of 5 stars

Good looking flats affordable just looking for a flat for me and my partner and are cars

Good looking flats good prices looking for a flat for me and my partner and ara cats

February 4, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Paul,

Thank you for the compliment! We’re glad you like the selection and pricing of our flats. Finding a home for you, your partner, and your cats is a top priority! 🐾 Most of our listings specify if pets are welcome, but feel free to ask the landlord directly through our platform. Good luck with the search for your new family home!

Kind regards,
Joy

Rentaroof.co.uk

Rated 5 out of 5 stars

Great try and 👀

Great try and 👀

February 4, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Christain,

Thanks for keeping an eye on us! 😉 We're glad we caught your attention. We’re constantly working to improve and add even better properties to our platform. Stay tuned for more, and we hope you find exactly what you’re looking for!

Kind regards,
Joy

Rentaroof.co.uk

Rated 5 out of 5 stars

First time…..impressed

Never heard of you before, but well impressed with properties, descriptions etc.

February 2, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Welcome to Rentaroof! We’re thrilled to have made such a great first impression. We put a lot of effort into providing clear descriptions and high-quality listings, so it’s wonderful to hear that you appreciate it. Happy hunting, and we hope you find your perfect home with us! 🏠

Kind regards,
Joy

Rentaroof.co.uk

Rated 5 out of 5 stars

Great experience

Great experience, easy to use, Very happy!

February 1, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Robert,

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and found our platform easy to use. Your feedback means a lot to us! 😊

Kind regards,

Zhané
Rentaroof.co.uk

Rated 4 out of 5 stars

Would be better if they say if pets…

Would be better if they say if pets about and people on disability benefits

January 28, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Thank you for your feedback! We appreciate your suggestion and will take it into consideration as we continue to improve our platform. Our goal is to provide as much relevant information as possible to make the rental search easier for everyone.

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

It was easy to use very informative

It was easy to use very informative

January 27, 2026
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Jenny,

Thank you for your review! 😊

We’re delighted to hear that you found Rentaroof easy to use and informative. Providing a clear and helpful experience is very important to us, and it’s great to know it worked well for you! 🏡

Kind regards,

Zhané
Rentaroof.co.uk

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