Rent A Sauna Reviews 

209
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the friendly staff for delivering quick, professional, and seamless home installations. Consumers truly love the product quality, noting how relaxing and wonderfully simple the saunas are to use daily at home. Many buyers frequently mention that the overall service makes renting and setting up an absolute game changer. However, some customers also noted frustrating issues regarding slow communication, unhelpful billing responses, and unresolved account questions. A few reviewers experienced delayed replies, poor support, and unexpected difficulties when trying to resolve various administrative problems with staff.

What people talk about most

Product

Users describe positive interactions with product, expressing immense satisfaction with the quality and... See more

Service

Customers consistently note positive experiences with service, highlighting great communication and quick... See more

Staff

Clients share positive opinions on staff, consistently praising their friendly, professional, and helpful... See more

User experience

Consumers find user experience to be exceptionally positive, describing every step from the initial rental... See more

Customer service

Customers report overwhelmingly positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Highly recommend! We’ve been renting this sauna long-term on a weekly basis and absolutely love it. The guys who installed it were awesome — super friendly, quick, and made the whole... See more

Rated 5 out of 5 stars

Everything is brilliant about this sauna, delivery and installation, easy to use, beautiful, efficient, Australian owned, very low EMF’s. It is my go to at the end of a working day to take some time o... See more

Rated 5 out of 5 stars

We are very happy with our one person sauna from Nook Saunas!! The customer services excellent and the delivery and set up was very quick and efficient. Even though our delivery time was a little... See more

Rated 5 out of 5 stars

I picked Nook Saunas because of the option to Rent before you buy, and for the free delivery and installation. The team have fantastic communication, texting us on the way when they were within half a... See more


Company details

  1. Sauna

Written by the company

Infrared home saunas from only $59 a week. Rent from just 1 month! Free delivery and installation. No hidden fees. Love it and don't want to give it back? Option to buy after renting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(209)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rent a saunas team are amazing

Rent a saunas team are amazing, they kept in contact at every step from delivery and setup and after install follow ups. They even take the time to take the packaging away when installing.
Great service, Great product.
Exceptional.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless

The process from ordering to installation was seamless and very easy! The sauna is absolutely amazing, can't believe how simple it is to use. Worth the investment

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

From the initial enquiry through to…

From the initial enquiry through to installation these guys have been amazing!
Communication on point!
Product even better.
Best thing I’ve done for myself in years.
110% recommend
If you have been looking and not sure, go for it, you won’t be disappointed 😊

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

One of the best decisions I have made…

One of the best decisions I have made in the past 20 years, was to rent a sauna, especially from this particular company, who provided a level of service that far exceeded my expectations. The process was seamless, the communication was outstanding, and the options to rent and/or buy were ideal for my circumstances. When you make a decision to improve your health, you want a company like this that makes that commitment easier and has your back. Highly recommended.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Loving the Sauna

After renting for less than a week I have purchased the sauna. It is fantastic. All correspondence, the delivery and set up were great.
Would recommend if you are wanting to try a sauna.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with and they installed with no fuss and took the rubbish away
Managed our expectations and we are now sweating away in the sauna

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Rent a Sauna is such a good service.

Rent a Sauna is such a good service as they come to your house, they install it. Their customer service is next level as well. If your looking in to getting a sauna at home give rent a sauna a go. You will not be disappointed.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve seen the hype on Instagram so…

I’ve seen the hype on Instagram so thought to see if everything is as good as they promote.

Well……they sure are!!! Above and beyond what i ever thought or could expect. Keeping in contact on the lead up to delivery, letting me know when it’s coming and making sure everything suits.

The delivery, set up and pack up of all rubbish is as advertised!! Amazing customer service!!!

The product is fantastic and I couldn’t be happier!!! Outstanding quality that really makes you sweat!!!

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome

Installation was a breeze with 2 very friendly and knowledgable technichians. Loving the sauna so far, can tell it is very well made and is doing everything it says that it does. Highly recommend.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service is second to none

Rented the unit at first and then bought it after loved the service every step of the way I’ve owned it for two years now and still get messages checking up on the unit and making sure I’m still happy with it. 10/10 customer service

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

So impressed and happy!

Not sure where to start! From the moment I called them to the sauna being delivered I couldn’t be more impressed. Even the gents that installed it were professional and so lovely. I’m going into my fourth week now and haven’t felt better. The sauna is amazing and I’ve been recommending it to everyone.

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations

I’ve rented for a 6 month lease in the 2 person nook sauna. It has been the best decision. The company itself was very easy to work with, they got back to me really quickly and were able to talk me through the questions I had. Set up and delivery were amazing. The sauna is perfect, Bluetooth connection so I can listen to music or podcast. Due to our experience we will more then likely buy our sauna once the lease is completed

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Doesn't matter what I say I can't…

Doesn't matter what I say I can't convey how fantastic this company is. From the quality of the sauna to the incredible personal service 5 stars isn't enough. I've had my sauna 5 month's and the changes in my health is incredible. I suffer from fibromyalgia and assorted other illnesses and this has been a game changer. You know a lot of saunas could help but in all my research prior to renting to buy I didn't experience one other company that came close to Nooks incredible service. Don't waste your time please....these guys are fantastic!

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service and fantastic product!!

Fantastic service and fantastic product! Ordering was easy. Delivery and installation was seamless. We were kept up to date with delivery and arrival time. We love our sauna and have used it many times over the past few weeks. Love the option to rent before we buy! Would absolutely recommend.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

The Absolute Best

Amazing company! Super quick on response, kept us in the loop in terms of delivery and the service on the day to set up was absolutely exceptional. If you are considering a sauna, go with these guys!

April 1, 2025
Unprompted review

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