Excellence prices, all car that I rended was very wel, since a I got a reservation with an unknown agency, I was worried to be a bad deal, but surprisingly it vas very nice.. so, definitely I recommen... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service from Rentcars! The whole booking process was quick and easy, with very clear information about the rental, prices, and conditions. Everything was straightforward and exactly as expect... See more
Company replied
Fast, no fuss, good information, everything sent on email. No doubts in the process. You just arrive at the car rental company with your document, pay and you're done. Highly recommended. Be aware car... See more
Company replied
First, I don't know what's the issue with rentcars, but in a city big as toronto the website not having any options for car rental outside the airport is unbelievable. The one I got from ACE/Iversta I... See more
Company replied
Company details
About Rentcars
Written by the company
Your global mobility partner
Connect with more than 380 car rental companies around the world.
Founded in 2009, Rentcars is the largest online car rental platform in Latin America and one of the global leaders in the industry. Our purpose is simple: to connect people with the best car rental options around the world — backed by great customer support and a smooth experience from start to finish.
Want even more exclusive benefits?
Sign up to receive special offers, discount coupons, and travel inspiration straight to your inbox.
Renting made simple: your car in 3 simple steps
Written by the company
- 1. Search
- Choose from a wide range of cars in over 40,000 destinations across 160 countries.
- 2. Compare
- Easily compare prices and rental conditions from hundreds of trusted providers.
- 3. Book
- Reserve your ideal car — quickly, securely, and your way.
Contact info
Rua Nunes Machado, 68, 80250-000, Curitiba, Brazil
- support@rentcars.com
- rentcars.com

Travel Smart. Save More.
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
Rencars advertise Noleggiare as a…
Rencars advertise Noleggiare as a reputable car rental company at Rome Airport. I have sent them my complaints but have not had a reply.
This is my story with Noleggiarĕ
This company operate a scam. Our flight was delayed and we subsequently arrived at 1700 hrs (instead of 1200 hrs) to pick up the car we had booked through Rent a Car. We were told that the booking had been cancelled due to the 29 minutes they allow over the pick up time !
Subsequently they charged us an additional 292 Euros for an inferior vehicle (Our initial Deposit was kept either by Rent a Car or Noleggiare)
Upon going to pick up the vehicle the car was parked in the darkest part of the garage and covered in insect detritus. It had obviously just been dropped off.
The attendant made a great show of showing me the damage already inflicted on the vehicle TO distract me from looking over the vehicle myself. My wife did take a video of the vehicle though.
Upon return they tried to blame me for a minuscule dents on the spoiler of the vehicle and an even smaller dent on the left passenger side.
I have been in dispute with this company ever since. Today they took an additional 540 pounds sterling from my credit card deposit.
Fortunately I am fully comprehensively insured through a third party and I have handed the case over to them.
Numerous e mails have went back and forth over this, and it is obviously this is a well known scam that this company operates.
DO NOT RENT A CAR FROM THIS COMPANY. It will ruin any Italian Holiday you take.

Reply from Rentcars
Beware of $600 fee that is not disclosed
I booked a 2 day local rental through Rentcars.com. I went with Hertz as they had the best price for a standard size car. When I finished the booking, the final page gave me the total amount due when I go to pick up the car. When I arrived I was 1/2 hour early and was treated very rudely by the clerks and told to take a seat and they will get to me when they can, even though no other customers were there. I waited an hour and was told that I would have to pay an additional $600 for a total of $800 for a local 2 day rental and that I would get the $600 back after 7 to 10 days after they inspect the car and charge me for anything they find. I was renting the car to go to a cardiac doctor appointment as 2 weeks earlier I had emergency heart surgery after going into heart failure due to a weak valve that they replaced. This was the follow up appointment to make sure the valve was functioning properly. Due to the long wait I missed the appointment and was charged a large fee for a no show. I had to call a friend to drive me home from Hertz since I did not have the funds in my account to pay the surprise $600 fee. I double checked and Rentcar did not say anything about this ridiculous fee. Needless to say I would caution anyone from using Rentcar.com or Hertz.

Reply from Rentcars
Everyhing worked
Everyhing worked, staff were polite, knew what was required and assisted us.
DO NOT RENT A CAR HERE / NAO ALUGUE…
This review is for ASA rent a car in Recife.DO NOT RENT A CAR HERE / NAO ALUGUE CARROS AQUI Also left a bag inside the car call and talk to people that had directly pick up the car that had a problem where I left the bag and they just stole the bag . Deny information after inform me over the phone they will advise the service department. Only 30 minutes after they leave with the car! Clearly was stole by the driver. Should be fire all of them!
This people screw me really bad. They rent me a car that had an issue and instead of fix the problem they took 13 hours to come recover the vehicle . I decide not to pick another car after the 13 hours delay and cancel my contract. They did not refund me just yet .After contact customer service and they send me a email appearing that they will pay for the hotel and food due to the delay and the towing…I had to pay the towing …yes! Also they ignoring my calls and emails. So i will bring all this to Procon Brasil! If you have the same problem …do not loose your time…go online to procon or get yourself a lawyer.

Reply from Rentcars
Much better than booking.com including…
Much better than booking.com including the insurance.
They made it easy after a long international flight.…
The guy at the desk took care of the whole renting process. Very clear. Not pushing to add things when it was not needed. We took tha car we expected. Everything was smooth after a long flight.
Lot's of options to compare and got best price also.
Lot's of options to compare and best price as well.
I don’t found the same car
I don’t found the same car
I take one small
My baggage not enough

Reply from Rentcars
I had a lot of problems paying with…
I had a lot of problems paying with credit card, I had to add the card to Google pay so I could complete the payment.
The pay button was disable even after all the data was filled

Reply from Rentcars
The website failed to process the…
The website failed to process the booking but didn't explain fully the issue or solution.

Reply from Rentcars
very easy t book and great value for…
very easy t book and great value for money - meet and greet at aiport inculded too which is a lovely touch!
The overall experience was good
The overall experience was good. The process to check out the car was a little too long and the price was very high. But the car worked well without any issues. And having a hybrid car with the ability to use Ethanol in lieu of Gasoline was a big plus.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







