Rentola offered me an excellent view of various property’s in Galway. It’s all really simplified for us users to easily understand what’s on our screen at all times. Fabulous services.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I canceled my subscription yet I've been charged 39 euros after several weeks! I can't even log into my account on the website because it keeps freezing. My email was met with an automated email comp... See more
Company replied
Boycott absolutely rentola.ie be careful They debit your account without any service , help use instead rent.ie let.ie daft.ie never never rentola. Com or rentola.ie they debited twice my card whilst... See more
Company replied
Wouldn’t even give one star. SCAM SCAM SCAM- paid £1 for 7 day free trial- immediately cancelled subscription as by their terms & conditions - they have gone to take £35 today. Fraudsters, bank... See more
Company replied
Company details
Written by the company
Looking for your next rental property? Rentola is your best choice! At Rentola, we make it easy for tenants and landlords to connect, helping you find your ideal home quickly and efficiently. Whether you’re searching for an apartment, house, or room, Rentola offers a wide range of rental properties to suit every budget and lifestyle. With listings available on your chosen location, our platform makes your search effortless and gives you the best opportunity to secure your perfect rental. Need help or have questions? Our friendly support team is here to guide you every step of the way. You can reach us easily through Rento, our virtual assistant found on our FAQs, or by filling out the contact form in the T&Cs on our website. At Rentola, we strive to make your rental journey simple, transparent, and completely stress-free.
Contact info
Ireland
- info@rentola.ie
- rentola.ie
1.8
Poor
155 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend it
Rentola offered me an excellent view of various property’s in Galway. It’s all really simplified for us users to easily understand what’s on our screen at all times. Fabulous services.
April 9, 2026
Unprompted review
Reply from Rentola.ie - Making property search smarter
Hi Mauro,
Thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience and found the platform easy to use.
We truly appreciate your support and are glad we could assist you in your property search.
Kind regards,
Rentola Team
I canceled my subscription yet I've…
I canceled my subscription yet I've been charged 39 euros after several weeks! I can't even log into my account on the website because it keeps freezing. My email was met with an automated email completely ignoring my request for a refund. I will be reporting the charge as fraudulent and I'm still waiting for my refund.
March 27, 2026
Unprompted review
Reply from Rentola.ie - Making property search smarter
Hello,
Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating this must be, especially after cancelling your subscription.
If a cancellation is successfully completed, no further payments should occur. We’d like to review your account to confirm the cancellation status, the charge, and the access issues you mentioned.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
This website is a straight up scam…
This website is a straight up scam business. Months after cancelling a subscription i wake up to 40 euros taken from my account. I already started a lawsuit but people beware.
March 13, 2026
Unprompted review
Reply from Rentola.ie - Making property search smarter
Hello,
We’re very sorry to hear this and completely understand how upsetting it is to see an unexpected charge after you cancelled. We take reports like this seriously and want to get it resolved for you.
Possible reasons this can happen include: the cancellation not completing to confirmation, the account being registered under a different email, or a trial converting to a paid subscription if it wasn’t cancelled before the trial ended. That said, we don’t want to guess — we’d like to investigate your specific case and confirm exactly what occurred.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
I am still awaiting my refund after…
I am still awaiting my refund after stealthily been signed up for a subscription. I would give no stars if possible
July 14, 2025
Unprompted review
Reply from Rentola.ie - Making property search smarter
Hello,
We’re very sorry to hear about your experience and completely understand how concerning unexpected charges can be.
For clarity, subscriptions on our platform are only activated if a trial period is not cancelled before it ends, as outlined in the confirmation email and our Terms and Conditions at sign-up. We take claims regarding unauthorised charges seriously and want to ensure your situation is fully reviewed.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Thank you for taking the time to share your feedback — we genuinely want to make things right and provide clarity.
Kind regards,
Rentola Team
Reply from Rentola.ie - Making property search smarter
Hello Rosanna,
Thank you so much for your kind words and for leaving a review! We’re delighted to hear you had a positive experience and really appreciate your recommendation.
Your feedback motivates us to keep improving and providing the best service possible.
Kind regards,
Rentola Team
Lost £100+ from this scam!
Lost £100+ from this scam!
Paid £1 to view detials of a property to rent, the listing was 5years old, useless. then they signed me up to their subscreiption without me know and got £100 taken without me knowing!! Biggest scam
January 5, 2026
Unprompted review
Reply from Rentola.ie - Making property search smarter
Hello Megan,
We’re very sorry to hear about your experience and understand how concerning and frustrating this must be. We take feedback regarding subscription charges and listing accuracy very seriously and want to ensure your concerns are fully addressed.
For clarity, Rentola is a property aggregator, which means we bring together listings from multiple sources to make it easier for users to browse options all in one place. Any subscription payment occurs only if the trial period is not cancelled before it ends, as outlined in our Terms and Conditions and the confirmation email sent at sign-up. We completely understand how upsetting it can feel if a charge appears unexpected, and we sincerely apologise for the stress this has caused.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
They are a scam
They are a scam, charged an exorbitant amount in subscription fees when it was never disclosed. Phone number on their website is fake and emails to them only come back with generic responses.
December 19, 2025
Unprompted review
Reply from Rentola.ie - Making property search smarter
Hello,
We’re very sorry to hear about your experience. We take feedback regarding subscription charges and customer support very seriously and want to ensure your concerns are fully addressed.
For clarity, any subscription payment is outlined in our Terms and Conditions and the confirmation email sent at sign-up. We completely understand how frustrating it can feel if communication with our team was difficult, and we sincerely apologise for any stress this has caused.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
The worst experience
The worst experience. This company’s policy isn’t to provide transparent, reliable service, but to extract as much money as possible during the trial period by exploiting customer inattention. Customer support responds with scripted messages and disregards consumer protection laws, shifting all blame onto the customer. I ultimately had to dispute the charge through my bank to get my money back. I’m giving this a 1 because it’s a dishonest company that shows no concern for its reputation and treats its customers with complete disregard.
November 28, 2025
Unprompted review
Reply from Rentola.ie - Making property search smarter
Hello Mark,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been. We take feedback regarding subscription charges, customer support, and service transparency very seriously and want to ensure your concerns are fully addressed.
For clarity, any subscription payment occurs only if the trial period is not cancelled before it ends, as outlined in our Terms and Conditions and the confirmation email sent at sign-up.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Horrible!
Horrible!
Deducts money from your account without consent.
When you try contact them there is no details, you cant get hold of them!!!
STAY AWAY
October 25, 2025
Unprompted review
Reply from Rentola.ie - Making property search smarter
Hello Antoinette,
We’re very sorry to hear about your experience and understand how concerning this must be. We take feedback regarding subscription charges and customer support accessibility very seriously and want to ensure your concerns are fully addressed.
For clarity, any subscription payment only occurs if the trial period is not cancelled before it ends, as outlined in our Terms and Conditions and the confirmation email sent at sign-up. We completely understand how upsetting it can feel if a charge appears unexpected, and we sincerely apologise for the stress this has caused.
We’re also sorry to hear that you felt unable to reach us. That is never the experience we want for our users. We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
SCAM ARTISTS
SCAM ARTISTS
Like many others here I unknowingly signed up for a subscription. I was charged €39.99 twice without my knowledge.
After contacting my bank they informed me that since the charges are buried in the fine print they are unable to get my money back.
If your service is worth the money you would not need to hide your charges and trick people into thinking it’s only a 1 euro fee.
In my opinion, Rentola, operate completely unethically and have dirty business practices, and it’s clear from other reviews here I’m not the only one who feels that way.
I’ve tried to reach out to customer service by email and all I received was an automated response with links to most asked questions.
Definitely avoid!!!
September 17, 2025
Unprompted review
Reply from Rentola.ie - Making property search smarter
Hello Sam,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must be. We take feedback regarding subscription charges and customer support very seriously and want to ensure your concerns are fully addressed.
For clarity, any subscription payment occurs only if the trial period is not cancelled before it ends, as outlined in our Terms and Conditions and the confirmation email sent at sign-up. We completely understand how this may have been perceived as unclear and sincerely apologise for any stress or frustration it has caused.
We’re also sorry to hear that you only received an automated response. Our intention is always to ensure that all enquiries are properly reviewed by our support team.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
A Masterclass in Hiding a Scam
A truly stunning lack of business acumen is on display here. The website and smartphone app have gone to Herculean efforts to make the subscription options completely invisible, and the important details are so well-hidden deep in the T&Cs that they might as well be written in invisible ink. The "seven-day deal" confirmation is a similar work of art, somehow managing to not mention the subscription details at all.
This is a scam, plain and simple, even if it's technically legal. £35 every 28 days is a joke, and it's clear they spend more time fine-tuning their website to be as deceptive as possible than they do on providing any actual service. If this were a good service, they'd be upfront about it being a subscription, not a £1 trial designed to harvest your payment details.
If you're still determined to try it, here’s my advice: sign up and immediately cancel. You'll get the begging offer to stay for another 14 days for free; take that, and then cancel again. But whatever you do, screenshot everything and use a pay-shield service like PayPal so you can get your money back when they inevitably try to take the money anyway.
It's also worth noting that the rental offers are just copy-and-pasted from other agents, not private landlords. A simple crawl algorithm could tell you if the properties are still available, but I guess that would be too much effort when there's a new, more deceptive website layout to design.
Avoid this service at all costs.
August 14, 2025
Unprompted review
Reply from Rentola.ie - Making property search smarter
Hello,
We’re very sorry to hear about your experience and understand how frustrating this must have been. We take feedback regarding subscription clarity, property listings, and website usability very seriously and want to ensure your concerns are fully addressed.
For clarity, Rentola is a property aggregator, which means we bring together listings from multiple sources to make it easier for users to browse options all in one place. Any subscription payment occurs only if the trial period is not cancelled before it ends, as outlined in our Terms and Conditions and the confirmation email sent at sign-up. We completely understand how this may have caused confusion and sincerely apologise for any stress it has caused.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Reply from Rentola.ie - Making property search smarter
Hello,
We’re very sorry to hear about your experience and we take all feedback regarding our service very seriously and want to ensure your concerns are fully addressed.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Reply from Rentola.ie - Making property search smarter
Hello Conor,
We’re very sorry to hear about your experience and understand how concerning this must be. We take feedback regarding unauthorised charges very seriously and want to ensure your concerns are fully addressed.
For clarity, any subscription payment occurs only if the trial period is not cancelled before it ends, as outlined in our Terms and Conditions and the confirmation email sent at sign-up.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
They told me to pay £1 for just one…
They told me to pay £1 for just one time to talk to landlord and when I clicked it’s not a landlord it’s some third party rental website and the house listed is 6 months old AD I ignored then today after 5 days the deducted £35 in name of Subscription which i never told.
July 5, 2025
Unprompted review
Reply from Rentola.ie - Making property search smarter
Hello,
We’re very sorry to hear about your experience and understand how concerning this must be. We take feedback regarding subscription charges and property listings very seriously and want to ensure your concerns are fully addressed.
For clarity, Rentola is a property aggregator, which means we bring together listings from multiple sources to make it easier for users to browse options all in one place. Any subscription payment occurs only if the trial period is not cancelled before it ends, as outlined in our Terms and Conditions and the confirmation email sent at sign-up.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Bought a 7 day free trial- got charged…
Bought a 7 day free trial- got charged twice AND they won’t allow me to even contact landlords or use my free trial.Seems like scam unfortunately
July 7, 2025
Unprompted review
Reply from Rentola.ie - Making property search smarter
Hello,
We’re very sorry to hear about your experience and understand how concerning this must be. We take feedback regarding subscription charges and access to listings very seriously and want to ensure your concerns are fully addressed.
For clarity, any subscription payment occurs only if the trial period is not cancelled before it ends, as outlined in our Terms and Conditions and the confirmation email sent at sign-up. We completely understand how frustrating it can be if there were difficulties accessing your account and sincerely apologise for the stress this has caused.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Total scam
Said it was private landlords. It's not it's copy and paste from other sites. Took £1 then charged £35. No way to cancel. Avoid!
June 1, 2025
Unprompted review
Reply from Rentola.ie - Making property search smarter
Hello,
We’re very sorry to hear about your experience and understand how concerning this must be. We take feedback regarding subscription charges and property listings very seriously and want to ensure your concerns are fully addressed.
For clarity, Rentola is a property aggregator, which means we bring together listings from multiple sources to make it easier for users to browse options all in one place. Any subscription payment occurs only if the trial period is not cancelled before it ends, as outlined in our Terms and Conditions and the confirmation email sent at sign-up.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Reply from Rentola.ie - Making property search smarter
Hello,
Thank you so much for your kind words! We’re thrilled to hear you had a positive experience and really appreciate you taking the time to leave a review.
Your feedback motivates us to keep improving and providing the best service possible.
Kind regards,
Rentola Team
THEY TAKE MONEY WITHOUT PROMISSION
THEY TAKE MONEY WITHOUT PROMISSION
AWARE OF THE CHEATERS
June 5, 2025
Unprompted review
Reply from Rentola.ie - Making property search smarter
Hello Agnes,
We’re very sorry to hear about your experience and understand how concerning this must be. We take feedback regarding unauthorised charges very seriously and want to ensure your concerns are fully addressed.
For clarity, any subscription payment occurs only if the trial period is not cancelled before it ends, as outlined in our Terms and Conditions and the confirmation email sent at sign-up.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Outrageous!
Outrageous! They lure you to sign up with a €1 transaction and then take €39 out of your account in a subscription. The choice of houses is far inferior also to any other I’ve looked out. Stay clear of this site!
May 14, 2025
Unprompted review
Reply from Rentola.ie - Making property search smarter
Hello,
We’re very sorry to hear about your experience and understand how concerning this must be. We take feedback regarding subscription charges and property listings very seriously and want to ensure your concerns are fully addressed.
For clarity, any subscription payment occurs only if the trial period is not cancelled before it ends, as outlined in our Terms and Conditions and the confirmation email sent at sign-up.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
Reply from Rentola.ie - Making property search smarter
Hello,
We’re very sorry to hear about your experience and we take all feedback regarding our service very seriously and want to ensure your concerns are fully addressed.
We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Kind regards,
Rentola Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.