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Thred Reviews 174

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TrustScore 4 out of 5

4.2

Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the clothing, often noting items arrive in excellent condition, sometimes even with tags still on, giving a brand-new feel. Many appreciate the unique and stylish clothing options, along with a great selection of brands and styles. The delivery service is frequently highlighted for being fast and efficient, with items arriving quickly. Additionally, customer service is often described as excellent, responsive, and helpful. However, some people were dissatisfied with the product availability, particularly regarding sizing, making it difficult to rent desired items or find options that fit well. A few other people also felt that the clothing quality was poor and lacked variety, and some had negative experiences with customer support, describing it as unhelpful or dismissive.

What people talk about most

Product

People report ambiguous experiences with product, with many reviewers praising the great quality, variety,... See more

Quality

Reviewers highlight positive aspects of quality, noting that clothes are often in excellent condition and... See more

Service

Customers consistently note ambiguous experiences with service, with some praising fast and accommodating... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and fast shipping.... See more

Customer service

Customers had positive experiences with customer service, often describing it as excellent, great, and good.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thred consistenyly strives to provide the best service and it shows. THey have helped me with several matters and I have always felt satisfied with the outcome. I am proud to be a member of the Thred... See more

Rated 5 out of 5 stars

Great customer service. Really unique clothing options that are high quality and stylish. Love using this for clothes I like but don’t want it commit to long term. The hookup app for clothes!

Rated 5 out of 5 stars

I’ve been renting my clothes for 3+ years and I stumbled across Thred when my previous rental service shut down. I have not been disappointed - the choice of garments and the service are second to non... See more

Rated 5 out of 5 stars

I needed the items fast and they were accommodating. Shipped the rentals 2day! The clothes were all NWT! Excellent condition and excellent quality. Great customer service!!!

Company details

  1. Clothing Store

Written by the company

Welcome to Thred! Think Rent the Runway for Men. We provide a men's clothing rental subscription that is not your typical subscription box for men. We offer unlimited men's rentals from high-quality brands like Corridor, Filson, and Todd Snyder. Unlock unlimited rentals to update your wardrobe for a low monthly rate.

Contact info

4.2

Great

TrustScore 4 out of 5

174 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Never shipped my order and wouldn't…

Never shipped my order and wouldn't refund me

December 4, 2023
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Reply from Thred

This order seemed fraudulent from the start. The initial purchase was rated suspicious by our payment processor, customer gave a fake email, a non-working phone number, and an incomplete address. I verified it myself that it didn’t exist. We avoided the fraudulent charge that would have resulted with a chargeback anyway and our startup losing merchandise we couldn’t afford to lose.

Rated 5 out of 5 stars

Tuxedo rental made easy …

I was invited to a black tie event and needed a tux, which is not something I own. This service was a life saver as I got to wear a beautiful piece and I got a lot of compliments. Quick, easy and great fit. Highly recommended.

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Really impressed so far

I just signed up and have been really pleased with the selection and customer service. They carry some of my favorite brands and ordering is super easy. Definitely will continue using!!

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

High quality pieces

High quality pieces, great brands and the customer service/communication was great. I’ve recommended Thred to a bunch of my family and friends already.

September 11, 2023
Unprompted review

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