Excellent service from Chris with regard to the 2 Kindles I sent for diagnosis and repair. Prompt response to questions, fast turn around, very clear information, and reasonable prices. So much better... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easily one of the best uses of my money in recent times, my Kindle 3G which has been dead since 2013 or so is now back in action. With the new-ish battery that Chris has put in it to replace the d... See more
Delivery Fast Excellent Service Good Communication
My son dropped his Fire HDX, shattering the screen. We spoke to Reotech on the phone ( incredibly helpful ) and then posted if off on the Monday for a repair. It's back today ( Thursday ) , incredibly... See more
Company details
Information provided by various external sources
We repair and service many small hand-held devices. Anything from a Laptop to a Kindle, with mobile phones in between.
Contact info
Merryfields, Church Road, RH13 8JS, Partridge Green, United Kingdom
- 0845 299 6333
- info@reotech.co.uk
- reotech.co.uk
People also looked at
Difficult to fault great service
Broke my 3rd generation Kindle 3g a year ago. Was going to fix it myself but found REO Tech on the web. Posted Tuesday, returned Thursday. No fuss an much cheaper than a new one (with Whispernet).
Great service
Excellent service easy to use
REOTech were very helpful on the phone, had a very easy to use website and a simple procedure for pre paying and sending off the device for repair, and it was returned fixed ahead of schedule
2nd generation kindle
Great item as detailed and very pleased with. 80+books already loaded fantastic. Securely wrapped and very fast delivery. Will happily deal with you again. Thank you
Fast and Efficient
Like an idiot I sat my Kindle 3 late Thursday night so I sent my Kindle for repair the next day but being a Friday so they didn't receive it until the following Monday but they must have sent it into the workshop as soon as it arrived, because it was back in the post to me the same day and I received it back on the Tuesday. Perfect repair, perfect service.
Rapid and excellent service
This is the second time I've gone to them (different problems - no reflection on the service!) They are helpful and friendly - I recommend them highly.
Great company to deal with
I phoned them to ask about a kindle but did not want it delivered until a certain date.
Hugh was very helpful and it is his customer relations are second to none.
I would recommend this company.
Amazing Service!
Fast and reliable service! Got my kindle back in two days. Highly recommended.
Excellent service.
Excellent service from initial phone call until kindle returned much quicker than anticipated.
Keep my Kindle alive.......Cheaply
Chris and his staff are always polite and very helpful. I have used them three times now and always get my kindle back within a day or two.
Always use their web site as that is where you get the best deals and try to save the old packaging in case you need their help again.
I trust these people and if we do not use them , then we loose them so before you buy a secondhand kindle , see if it's cheaper to have your one mended first.
Kind Regards John M
Brilliant quick service
Super quick service. Used twice now to repair kindle screen. Can't recommend enough
Awesome company, 100% recommended!
I was heartbroken when the screen from my Kindle 3 was cracked, and I was also a bit annoyed that I couldn't find a place that would do the repair work for me. Sure there's a lot of DIY videos online on how to change the screen yourself. I'm not a very practical person, and don't have an awful lot of time to spend...plus I did see some people criticizing the videos - mostly because you could unintentionally break the Kindle or hurt yourself in the process. Knowing myself, I wouldn't probably broken the Kindle.
Anyway, long story short, I stumbled upon this website that claimed to do quick and efficient Kindle repairs, and judging by how much buying a brand new screen costs, getting your old screen fixed with these guys isn't much more expensive, I didn't see a great deal of reviews on them - asides from the ones on their website - but I still went for it, anyway.
REO technology was, in short, quick, efficient and - most of all - very honest. When there was a problem, I was immediately called up, consulted and refunded excess costs. Seriously, if you need to get any repairs done on your Kindle, or other devices, these are your guys!!
THANK YOU, REO TECHNOLOGY, FOR SAVING MY KINDLE!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


