Wondershare Repairit Reviews 

924
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product as a wonder, highlighting its ability to repair damaged files and save footage that would otherwise be lost. Many users found the application super easy to use, successfully repairing corrupted video files from various cameras without issues, often on the first try and quickly. The service is frequently described as effective and intuitive, with people appreciating its ability to recover significant files and precious memories, even after power loss or battery issues. However, some customers also noted that the application did not work for them, failing to repair videos or producing zero results. A few other people also felt that the registration process was complicated or that the app stopped processing images, requiring additional purchases.

What people talk about most

Product

Customers had positive experiences with the product, often praising its ability to repair corrupted video and... See more

User experience

Consumers find the user experience to be positive, with many describing the application as easy to use,... See more

Quality

Clients share positive opinions on quality, with many reviewers finding the software performs exceptionally... See more

Application

Customers consistently note positive experiences with the app, with many reviewers praising its effectiveness... See more

Service

Users describe positive interactions with service, highlighting its effectiveness when truly needed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This little program really is a wonder - it has saved my footage more times than I can count. Every filmmaker should have this on their laptop for those terrifying moments when something gets corrupte... See more

Company replied

Rated 5 out of 5 stars

"invalid media file"... when one of our time-laps rigs rolls dead we sometimes get a 6gb pile of nothing... Wondershare Repairit is able to analyze and repair these damaged files, saving a view that w... See more

Company replied

Rated 5 out of 5 stars

Before we used Repairit, we tried a bunch of other recovery methods to see if we could fix the files ourselves. We started with Untrunc, which we compiled from source on macOS — it rebuilt the video... See more

Company replied

Rated 5 out of 5 stars

This program has saved me a few times over the years. Super easy to use, i've used it to repair corrupted recordings from my Sony mirrorless cameras. 100% recommend if you have the files but they won'... See more

Company replied


Company details

  1. Software Company

Written by the company

Wondershare Repairit is an intelligent and user-friendly video and photo repair software. It can repair severely corrupt videos and photos in 3 steps.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

924 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(924)

298 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AMAZING!!!

March 12, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.

Rated 5 out of 5 stars

It just worked perfectly fine…

It just worked perfectly fine recovering a couple files from my Lumix S5IIx

March 10, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback! We're thrilled to hear it worked perfectly for recovering your files. Let us know if you need any help!

Rated 4 out of 5 stars

good okay up

March 7, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.

Rated 5 out of 5 stars

Saved my arse!

Lost a 15 minute interview that would have meant travelling back 6 hours to re-film. This software absolutely saved my arse! I very rarely review anything, but had to jump in here as it was sooooo good

March 4, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your amazing feedback! We're thrilled our software saved your interview. Your support means a lot to us!

Rated 5 out of 5 stars

It WORKS!

It really fixes my corrupted Canon video files caused by my camera battery dying halfway. Both the imagery and audio parts are recovered perfectly! Really happy with the result as I didn't get any chance to redo the video anymore, so it saved my life. Do note that you'll need an uncorrupted sample video recorded with the same device to assist the system to recover any Canon DAT files using Professional mode.

March 3, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for sharing your positive experience! We're thrilled to hear that Repairit successfully recovered your video files. Your feedback means a lot!

Rated 5 out of 5 stars

I run a sewer line inspection business

I run a sewer line inspection business, and sometimes when I get home, I find that my video has been corrupted and won't load properly. It's nice to know that I can just pop it into Wondershare Repairit and get the video fixed.

March 2, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for sharing your experience! We're thrilled to hear Wondershare Repairit has been helpful for your business.

Rated 5 out of 5 stars

Great for recovering corrupt video files

The app worked flawlessly and we could restore a large corrupted video file in no time.

February 25, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback! We're thrilled to hear the app helped you recover your video file quickly and effectively.

Rated 5 out of 5 stars

It just works!

It just works!
Complete recover of a Lumix broken .MOV, turned into a .mdt 82gb unreadable file. Long video, about 1h 20'. Using pro version with lifetime license.

February 24, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your feedback! We're thrilled to hear that Repairit successfully recovered your file. We appreciate your support!

Rated 2 out of 5 stars

WAY TO EXPENSIVE

Everything's great in the workflow, but, unfortunatelly YOU ARE WAY TO EXPENSIVE. This is my 6th or 7th time to pay for your software. Even professional editing programs like Premiere PRO is similiar price to yours. Btu you are playing the "MUST" way. When somebody lost a file, he doesn't have a solution, he MUST pay you. BUT THAT'S NOT FAIR AND HUMANLY. If somebody is new to you, that would be OK. But you need to threat your common custommers with more respect. You can't demad the same money from me like from somebody new

February 12, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your detailed feedback and for your continued support over the years.

We truly appreciate that you have chosen our software multiple times. Your loyalty does not go unnoticed, and we understand your concerns regarding pricing — especially in urgent situations where data loss creates immediate pressure.

Our pricing structure is designed to reflect the development, maintenance, and technical support required to provide reliable data recovery solutions. That said, we understand your point about long-term customers and the importance of feeling valued.

Rated 1 out of 5 stars

Scam

Scam. When you click on "try it free link", makes you download their software then requires payment for any kind of use. Very typical Bait & Switch

February 10, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your feedback.

We’re sorry to hear that your experience led to this impression. We would like to clarify that our software does offer a free trial, which allows users to scan and preview recoverable files before deciding whether to purchase. A paid license is required only to complete the recovery or export files, and this information is presented during the process.

That said, we understand that the experience may not have been clear or met your expectations. We would like to review your specific case and address any concerns you may have. As we cannot access user or order details through a public review, please provide the email address used for your purchase and your order number via our support channel. Once received, our team will proactively contact you to assist and clarify the situation.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

didn’t work

Honestly, the application didn’t work for me at all. I used it in professional mode and it wasn’t able to fix any of the 20 videos I processed. Terrible service. I hope to get in touch with customer support.

February 8, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your feedback.

We’re sorry to hear that the application did not work as expected for you, especially when using Professional Mode. We understand how disappointing it is when video repair attempts are unsuccessful, and this is certainly not the experience we aim to provide.

We would like to review your case in detail and assist you further. As we cannot access user or order information through a public review, please provide the email address used for your purchase and your order number via our support channel. Once we receive this information, our support team will proactively contact you to investigate the issue and work toward a suitable solution.

Thank you for bringing this to our attention. We look forward to resolving this with you.

Rated 5 out of 5 stars

Saved a lot of my Projects!!

Saved a lot of my Projects!!! Thank you so much!!!

February 2, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to provide the best service!

Rated 5 out of 5 stars

It does what's supposed to do!

It is fast and clear. Mine repair video is just fine!
Verry Nice!! Thank You!

January 30, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback! We're thrilled to hear our software met your expectations. Let us know if you need further assistance!

Rated 5 out of 5 stars

Good Result

Very Good Software

January 30, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback! We're thrilled to hear you had a great experience. We'll keep working to provide the best service!

Rated 4 out of 5 stars

Superb

It was great experience.

January 24, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback! We're thrilled to hear you had a great experience. Let us know if you need any assistance!

Rated 5 out of 5 stars

easy

easy, no more command

January 13, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your feedback! We're glad you found it easy to use. Your support motivates us to keep improving!

Rated 1 out of 5 stars

I HAVE BEEN USING WONDERSHARE REPAIRIT…

I HAVE BEEN USING WONDERSHARE REPAIRIT FOR SEVERAL YEARS IMPROVING AND REPAIRING HUNDREDS OF IMAGES. REPAIRIT CENSORS IMAGES. REPAIRIT WILL NOT PROCESS IMAGES CONTAINING NAZI'S OR ANIME PORN. WHEN I INQUIRED ABOUT THIS, I WAS SENT AN EMAIL LETTER FROM WONDERSHARE STATING THEY DO, IN FACT, CENSOR IMAGES CONTAINING NAZI SYMBOLS, HITLER, ANIME PORN, ANYTHING DEEMED OBJECTIONABLE BY THEIR "AI" BASED IMAGE PROCESSING ENGINES. RECENTLY, REPAIRIT STOPPED WORKING COMPLETELY OF PROCESSING EVEN SIMPLE NON-CONTROVERSIAL IMAGES. NOW, TO PROCESS AN IMAGE I MUST BUY CREDITS SO I CAN USE WONDERSHARE'S UNICONVERTER PRODUCT TO HANDLE MY IMAGES. I NOW HAVE TO PAY MONEY FOR EVERY IMAGE I WANT TO PROCESS.

January 7, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Hello,
thank you for sharing your long-term experience with Repairit. We sincerely apologize for the frustration and inconvenience this situation has caused you.

Regarding content recognition: our image processing system follows compliance and safety policies, and certain content may be restricted by automated detection mechanisms. We understand this may affect some workflows, and we apologize if this was not communicated clearly or caused confusion.

We are especially concerned to hear that Repairit is now failing to process even normal images and that you are being prompted to purchase credits unexpectedly. This is not the experience we want our users to have, and we would like to investigate this matter in detail to clarify the product behavior and billing model, and to find a proper solution for you.

To proceed, please kindly provide the email address used for purchase and your order number. Once received, our team will review your case and contact you directly to assist further.

Thank you again for your feedback — it helps us continuously improve our products and services.

Rated 5 out of 5 stars

best and best

January 7, 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback! We're thrilled to hear you love our software. Let us know if you need any assistance!

Rated 5 out of 5 stars

very good file repair software

January 8, 2025
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your support of our products! If you encounter any difficulties while using our products, please feel free to contact us.

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