This little program really is a wonder - it has saved my footage more times than I can count. Every filmmaker should have this on their laptop for those terrifying moments when something gets corrupte... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
"invalid media file"... when one of our time-laps rigs rolls dead we sometimes get a 6gb pile of nothing... Wondershare Repairit is able to analyze and repair these damaged files, saving a view that w... See more
Company replied
Before we used Repairit, we tried a bunch of other recovery methods to see if we could fix the files ourselves. We started with Untrunc, which we compiled from source on macOS — it rebuilt the video... See more
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This program has saved me a few times over the years. Super easy to use, i've used it to repair corrupted recordings from my Sony mirrorless cameras. 100% recommend if you have the files but they won'... See more
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Company details
Written by the company
Wondershare Repairit is an intelligent and user-friendly video and photo repair software. It can repair severely corrupt videos and photos in 3 steps.
Contact info
Shenzhen · BeiJing · Changsha · Vancouver · Tokyo · Lhasa · Taipei, 518000, Shenzhen, China
- chenyu@300624.cn
- repairit.wondershare.com
4.6
Excellent
926 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
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Reply from Wondershare Repairit
Thank you for your kind words! We're thrilled to have been able to help. If you need further assistance, feel free to reach out anytime!
many times i forgot to change my butery…
many times i forgot to change my butery but i found this program to fix this isue.. never worrie again
August 24, 2025
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
very good tool for designers.
August 23, 2025
Reply from Wondershare Repairit
Thank you for your positive feedback! We're glad Repairit is helpful for designers. Let us know if you need any assistance!
Reply from Wondershare Repairit
Thank you for your positive feedback! We're thrilled Repairit exceeded your expectations. Let us know if you need further assistance!
thank you :)
August 23, 2025
Reply from Wondershare Repairit
Thank you for your positive feedback! We're glad Repairit was helpful. If you need assistance, feel free to reach out. 😊
I am a professional data recovery…
I am a professional data recovery technician have many tools for video repairing, but this tool is unique, the technical support I got from Wondershare team is Extra ordinary.
August 22, 2025
Reply from Wondershare Repairit
Thank you for your kind words! We're thrilled to hear about your positive experience with our tool and support team. We appreciate your feedback!
The picture seems to be okay
The picture seems to be okay, but the audio is out of sync.
August 21, 2025
Reply from Wondershare Repairit
We’re truly sorry for the frustration you’re experiencing.
To help us resolve the issue as quickly and accurately as possible, please report the problem through the Feedback section within the app. Our team will carefully review your case and get back to you within 5 to 10 business days.
Reply from Wondershare Repairit
Thank you for your feedback! We're glad you found it nice. If you have suggestions for improvement, feel free to share. We're here to help!
very good,top
August 20, 2025
Reply from Wondershare Repairit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
superb app for clarity
August 20, 2025
Reply from Wondershare Repairit
Thank you for your positive feedback! We're thrilled to hear Repairit improved clarity for you. Let us know if you need further assistance!
This is just an incredible program
This is just an incredible program! It restored a 2-hour video file that wouldn’t open anywhere. It really helped me in my work, because it was a 3-hour recording with screen capture that, unfortunately, turned out to be a corrupted video file — but this program fixed it! Huge thanks to its developers! It’s simply the best!
August 19, 2025
Reply from Wondershare Repairit
Thank you so much for your kind words! We're thrilled to hear that our program helped restore your video file and supported your work. Your feedback means a lot to us, and we'll continue striving to provide the best service. Huge thanks for your support!
Fixed Ninja V corrupted files
I had backed up 5 big 4K Prores files recorded with a Ninja V. For some reason they were corrupted and I couldnt copy them to a different harddrive. I fed Trustpilot with a sample file from the same recorder and it fixed the 5 of them. This saved my production, literally.
August 17, 2025
Reply from Wondershare Repairit
Thank you for sharing your experience! We're thrilled to hear that our product helped save your production. Your feedback means a lot to us!
Reply from Wondershare Repairit
Thank you for your positive feedback! We're glad Repairit met your recovery needs. Let us know if you need further assistance!
My favorite travel video suddenly…
My favorite travel video suddenly became unplayable. This tool fixed it right up, and the quality is amazing. It's like the corruption never even happened.
July 7, 2025
Unprompted review
Reply from Wondershare Repairit
Thank you for your feedback! We're thrilled to hear that our tool helped restore your favorite travel video seamlessly.
A client's memory card failed
A client's memory card failed, and I was in a tough spot. This software recovered all the photos from the event, saving the project and my client's trust.
July 7, 2025
Unprompted review
Reply from Wondershare Repairit
Thank you for sharing your experience! We're thrilled to hear that our software helped you recover the photos and maintain your client's trust.
Cool ai to fix images
August 17, 2025
Reply from Wondershare Repairit
Thank you for your positive feedback! We're glad Repairit helped fix your images. Let us know if you need further assistance!
This tool was a lifesaver for my…
This tool was a lifesaver for my damaged graduation photos! It felt incredible to see those precious memories perfectly restored, with all the colors looking just right.
August 12, 2025
Unprompted review
Reply from Wondershare Repairit
Thank you for your kind words! We're thrilled to hear that Repairit helped restore your precious memories. Your support means a lot to us!
BEWARE! WONDERSHARE REPAIR IT - NO SERVICE, NO REFUND
Spent $207 on Repairit to desperately repair a Ppt document that I had been working on for days. Downloaded and it said it was fixed. Great. Except it would not save the fixed file. I tried for hours. Tried contacting the awful bot only contact details, followed instructions and ultimately asked for a refund. I've used 3 different contact points and yes the refund met the criteria - I asked for the refund within 24 hours (need to do it within 7 days). Nothing. No contact. And it's been 2 weeks. Can't help but wonder about any company hiding behind bots with no human contact option whatsoever. I had used Wondershare products before, but a few years ago. WORST. SERVICE. EVER. now. Do not waste your money.!!
August 16, 2025
Unprompted review
Reply from Wondershare Repairit
Thank you for sharing your concerns. We apologize for any frustration caused and want to address this matter clearly.
Upon reviewing your case, our support team responded to your inquiry on 31st July, requesting the necessary files (the file you attempted to repair, a sample file, and the log file) to investigate the issue further. Unfortunately, we did not receive these files from you, which prevented us from proceeding with the investigation.
As outlined in our Refund Policyhttps://www.wondershare.com/refund-policy.html, refunds can be issued for unresolved technical or compatibility issues once confirmed by our technical team. If you can provide the requested files, we will promptly investigate and assist you further.
Please don't worry - our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We're thrilled it was helpful. Let us know if you need further assistance.
It managed to repair my corrupted video
It managed to repair my corrupted video
when other programs could not.
August 15, 2025
Reply from Wondershare Repairit
Thank you for your feedback! We're thrilled to hear that Repairit successfully repaired your video. We appreciate your support!
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