I used an AI tool to help me develop a plan to troubleshoot my car. It recommended some software, with RepairSurge being one of them. It looked like a good option, so I purchased. I was a bit skeptica... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Overall, great information for the car I needed. They actually had a manual, which was very, very hard to find! Navigating it can be a little tricky, hence four stars, but once you figure it out, i... See more
I am disappointed that the service doesn’t include use of repair manuals… which is why I bought the service. I wanted to see all the parts, which is something that I can see when I search them anyways... See more
Company replied
Manuals were for late model toyotas . Toyota no longer produces a PDF or a printed workshop manual you have to purchase a subscription through their TIS service. If you’ve ever tried to use this serv... See more
Company details
Written by the company
Repair Surge provides automotive service and repair information covering over 10,000 vehicle models. Repair shops and vehicle owners turn to the online manuals from Repair Surge for the accurate, factory-derived information they count on.
Contact info
United States
- support@repairsurge.com
- repairsurge.com
4.0
Great
382 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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I have used the manual on several occasions and I am satisfied with the results.
April 9, 2026
Unprompted review
Handy, Quick Access to Information
Very handy being able to quickly access manuals to resolve issues
April 15, 2026
Unprompted review
It was very easy to find exact products…
It was very easy to find exact products I needed with little effort. The product I selected included additional tools and resources that other services couldn’t provide or offer without additional cost.
April 10, 2026
Unprompted review
Reply from Repair Surge
Hello, thank you for the review! We're glad that you found our product useful, and that the additional tools and resources were helpful. Please let us know if we can provide any other assistance going forward!
Great Product
I purchased this for my 2025 Nissan Sentra and it has come in handy. I would say it could use some more refinement in terms of how information is presented but overall, it works great and I haven't had any issues finding specific data.
April 6, 2026
Unprompted review
Reply from Repair Surge
Hello, thank you for this feedback! We're thrilled to hear that the product is working great for you, with no issues finding the data you need. Please don't hesitate to reach out if we can be of any further assistance!
Waste of money
Every part and location i look up is "NR" What a waste of money. FURIOUS!
April 5, 2026
Unprompted review
Reply from Repair Surge
Hello, thank you for this feedback. Looking in our support system, we do see that you sent us a support request, right before leaving this review. It's unfortunate that we didn't get the opportunity to respond and resolve the issue for you. But regardless, we're actively investigating the issue and we'll respond shortly! It sounds like we didn't have sufficient information for your vehicle model. While this is rare, it can happen sometimes when covering over 10,000 vehicles. In those cases we take responsibility and make it right for the customer. This includes a full refund if needed. Please be on the lookout for our response, and we'll get this resolved for you! Thank you.
Helpful but incomplete
The information provided is helpful but unfortunately not complete. You may find that what you’re looking for is not included.
March 21, 2026
Unprompted review
Reply from Repair Surge
Hello, thank you for this message. If you haven't already, please contact us at support@repairsurge.com so we can look into this. Our coverage for most vehicles is very good. If we don't have something you're looking for, we definitely want to resolve that for you! Thank you and we hope to hear from you soon.
2009 Chevy Malibu
Overall I am satisfied with the repair manual information available for my 2009 Chevy Malibu. It has tons of information available about my vehicle. The service procedures section did leave much to be desired for the diyer though. It is very vague and is not a step by step procedure guide. There is also room for improvement in the parts diagram section. The pictures are very grainy and sometimes difficult to see exactly what they are showing. Overall, I think it is worth the money, but I do wish the procedure guide was more of a step by step process and that the pictures and diagrams were clearer.
April 1, 2026
Unprompted review
Reply from Repair Surge
Hello, thank you for this message and detailed feedback. While our coverage for most vehicles is very good, it sounds like there were some details lacking in your manual. These issues can pop up in rare cases due to the number of vehicles we cover. If that happened here, we're truly sorry for that. Even though you're satisfied with your manual overall, we'd love the opportunity to resolve this for you. Please contact us at support@repairsurge.com and mention the issue, and we'll be glad to look into this further! Thank you.
2016 Cadillac Escalade ESV
Hello,
Repair Surge is great and helped us very well. Every Dollar is great invested.
March 6, 2026
Unprompted review
Reply from Repair Surge
Thanks for leaving a review! We're glad you found our product useful. A lot of our users tell us the same thing. When you DIY with factory-approved information, you can save a lot! We hope you continue to enjoy your manual. Please let us know if we can assist in any way!
Easy to use
Easy to use. Accurate. Helpful. Must have it. Detailed diagrams and part numbers.
March 24, 2026
Unprompted review
Reply from Repair Surge
Thank you for this 5-star review! We strive to make our manuals accurate and easy to use. Hearing this confirmed directly from our users is the highest praise we could ask for. Please don't hesitate to reach out if we can assist with anything going forward!
Total scam--don't fall for it
Total scam--don't fall for it. "Manuals" contain no repair procedures for vehicle I requested. They cancel subscription but don't refund unless you hound them. Most info you can find on Web for free.
March 16, 2026
Unprompted review
Reply from Repair Surge
Hello, thank you for this feedback. Based on the name you provided to Trustpilot, we couldn't find a purchase record, or anything in our support messages. Is it possible that you've mistaken us for another company? If not, please allow us to address your concerns! What you described is definitely not typical of our manuals, and not the experience we want for our users. Our coverage for most vehicles is very good. In rare cases there can be issues, and when that happens we take responsibility and make it right for the customer. That includes a full refund if needed. We've been an officially licensed provider of factory-approved repair information for many years, with many happy customers. If you contacted our support team and didn't get the resolution you needed, then we're truly sorry. We'd appreciate a chance to rectify that! Please reach out again to support@repairsurge.com and mention this. We'll get it taken care of ASAP! Thank you and we hope to hear from you soon.
Clear Picutres
I like how it made it very easy to see the diagrams related to each step of service.
March 22, 2026
Unprompted review
Reply from Repair Surge
Thanks for the review! Because our manuals are based on the original factory service materials, you get a lot of helpful illustrations and diagrams. We hope you continue to enjoy the manual. Please let us know if we can be of any further assistance!
Not what I expected
Not what I expected. The ad mentioned wiring diagrams, and none are available. I should have able to see wiring diagrams showing wire modules, wire colors, connections, locations.
March 22, 2026
Unprompted review
Reply from Repair Surge
Hello, thank you for this message. The manual should definitely have wiring diagrams! Have you tried contacting us at support@repairsurge.com? We'll be glad to assist with locating the the information. If we truly don't have it, then we'll provide a solution including a full refund if needed. Please reach out at your earliest convenience, and we'll get this sorted out for you! Thank you.
Manual is of very limited use
Manual is of very limited use. Case in point. Vehicle throws a DTC B10AD-96. Search Repair Surge and get nothing. Get rid of the -96 still nothing. Google DTC get Rain Sensor issue. Search Repair Surge for Rain Sensor info. Get a tiny graphic that is linked from MANY other pages with a picture of all the sensors on the front of the vehicle. Try finding the component in the wiring diagrams, Nada. If this was an isolated problem it would be fine but it has occured with many queries into the manual. Some things are referenced with old boiler plate explainations and graphics that again ere useless. Google may take a bit longer but the info is there and it did not cost me $40+ [cdn].
March 19, 2026
Unprompted review
Reply from Repair Surge
Hello, thank you for this feedback. If you haven't done so already, please contact us at support@repairsurge.com so we can look into this! Our coverage for most vehicles is very good, but in rare cases there can be issues. In those cases we take responsibility and make it right for the customer. That includes a full refund if needed. Please get in touch and we'll be happy to look into this further. Thank you, and we hope to hear from you soon.
Excellent repair manual for your car.
I recently used the RepairSurge website and had a very positive experience. The site is well organized and easy to navigate, which made it simple to find the repair information I needed for my vehicle. The step-by-step instructions were clear, detailed, and easy to follow, even for someone who isn’t a professional mechanic.
What I appreciated most was how comprehensive the repair guides are. They include helpful diagrams, accurate procedures, and useful tips that make the repair process much smoother. Instead of searching through multiple forums or watching several videos, everything I needed was in one place.
Overall, RepairSurge is a reliable and convenient resource for anyone looking to perform vehicle repairs or maintenance. It saves time, provides trustworthy information, and makes DIY repairs much more approachable. I would definitely recommend it to others who want a dependable online repair manual.
March 12, 2026
Unprompted review
Reply from Repair Surge
Thank you for this detailed review! Yes, our manuals are intended for DIY users and professionals alike. Because the information is officially licensed and factory-approved, we're able to provide a comprehensive resource for service and repair needs. Many of our users recommend us for that reason. We truly appreciate your kind words, and we'll keep working to improve our product for our users!
Site is very well laid out for DIY…
Site is very well laid out for DIY owners to repair their vehicles no matter what you need to fix!
You even get electrical schematics for the individual parts or systems you are looking at to help you troubleshoot and repair just about anything on your car.
March 10, 2026
Unprompted review
Looks like a good manual.
March 10, 2026
Unprompted review
This is one of the better online repair…
This is one of the better online repair manuals. I believe that most problems DIYers are looking to resolve is electrical problems. If possible the wiring schematic should be dumbed down. Please create a mobile app.
March 13, 2026
Unprompted review
Information available varies.
What parts I found in my specific manual were detailed, however it did not contain the exact information I was looking for. As I only had one manual, I could not say if this was the case for all manuals.
March 9, 2026
Unprompted review
Reply from Repair Surge
Hello, thank you for this message. We'll be happy to see if we can locate the information you mentioned! If we truly don't have it, we'll can also provide a resolution for that. Please reach out to support@repairsurge.com so we can assist you with this. Thank you!
easy to sign in and document really…
easy to sign in and document really helpful
March 5, 2026
Unprompted review
Complete Automotive Manual
Purchased the 3 year subscription for the 2024 Dodge Hornet RT Plus. Has all diagrams for repair and schematics.
March 5, 2026
Unprompted review
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