It’s perfect
January 29, 2026
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Contact info
60 rue François 1er, 75008, Paris, France
- support@repertoire-des-etoiles.fr
- repertoire-des-etoiles.fr
3.0
Average
122 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
"A wonderful gift,"
"A wonderful gift," my wife told me. The information provided was precise and clear for locating the stars. I recommend it.
December 24, 2025
Reply from RépertoiredesEtoiles
Thank you for your review and recommendation, David! We’re pleased the details provided made it easy to find your star, and we’re glad your wife was over the moon with her star name gift. - Kim, CS
I was disappointed because my package…
I was disappointed because my package was supposed to arrive before Christmas, but I still haven’t received it.
December 17, 2025
Reply from RépertoiredesEtoiles
Thank you for the review, Marion. I am so sorry to hear about the delays on your order and that it did not arrive in time for Christmas, we will have a member of the team reach out. - Julia, CS
Reply from RépertoiredesEtoiles
Merci pour votre commentaire, Em. Je suis absolument ravie d'apprendre que vous avez été enchantée par l'expérience de dénomination des étoiles et qu'elle a même dépassé vos attentes. - Julia, CS
When i have buy the stars i was very…
When i have buy the stars i was very happy and thanks you. It a very good experience for the World. It 's very powerful and i'm do the prayers for them
May 15, 2025
Reply from RépertoiredesEtoiles
Thank you so much for your review, Matintika! We're truly touched to hear how meaningful the experience of naming a star has been for you. - Kim, CS
You received 2 boxs instead of one.
You received 2 boxs instead of one.
Is it an error?
January 7, 2025
Reply from RépertoiredesEtoiles
Merci pour votre avis, Hassina. Nous sommes désolés d’apprendre que vous avez reçu deux cadeaux alors que vous n’en attendiez qu’un. Cela semble correspondre aux détails de la commande que nous avons reçus, mais nous avons pris contact avec vous pour vous offrir une assistance supplémentaire et clarifier la situation. - Kim, SC
Reply from RépertoiredesEtoiles
Thank you for your review, Miyah! We're thrilled to hear that you agree with us that naming a star is a wonderful, personalized gift idea! - Kim, CS
Reply from RépertoiredesEtoiles
Thank you for your review, Nathalie! We’re so pleased you appreciated the presentation of our name a star products. We strive to offer premium-quality gifts that create a memorable experience from the moment they’re opened, and our packaging is designed to reflect that. We appreciate you naming a star with us! - Kim, CS
Ordered the gift box set and was very…
Ordered the gift box set and was very happy with the package.
The gift was a hit.
June 18, 2024
Reply from RépertoiredesEtoiles
Thank you for your review! We're thrilled to hear that the recipient was over the moon with their name a star gift! Thank you for naming a star with us. - Kim, CS
Reply from RépertoiredesEtoiles
Thank you for your review. I’m so pleased to hear that you had such a positive star registration experience and hope that the gift was well received. - Kim, CS
Reply from RépertoiredesEtoiles
Thank you for your review, Pierre! We're thrilled to hear that your experience met your expectations when naming a star with us! - Kim, CS
Reply from RépertoiredesEtoiles
Thank you for your review, Abdelkader! I'm very sorry to hear that you have not yet received your certificate. We can see that your package was shipped out in a timely manner; however, a short delay was encountered while in customs, unfortunately. A member of our customer service team will reach out to you shortly to assist you further with your order. - Kim, CS
i am supposed to received the document…
i am supposed to received the document by post but i didnt received yet
May 3, 2024
Reply from RépertoiredesEtoiles
Thank you for your review, Mohamed! I'm very sorry to hear that you have not received your package yet. I can see that a delivery attempt was made recently, but there was no answer unfortunately. A member of our team will be in touch shortly to assist you further with your order. - Kim, CS
Service de qualité
Service de qualité, expedition un peu long par courrier. Belle prestation
January 27, 2024
Reply from RépertoiredesEtoiles
Merci pour votre avis Marion. Offrir une expérience client positive est l'une de nos principales priorités et nous sommes heureux d'avoir pu répondre à vos attentes. Merci d'avoir nommé une étoile avec nous. - Kim, CS
Terrible service and information about…
Terrible service and information about where the product comes from not clear at all. The website is in French, paid in Euros - the gift is sent from the UK so import duties to be paid - complained but told my fault and I should have read all terms and conditions - maybe I should but assumed it was a French company/based in France- not good service at all
October 3, 2023
Reply from RépertoiredesEtoiles
Thank you for your review Lee! We understand that custom duties can be frustrating and we apologise for the inconvenience of your package being randomly selected. A member of our team will reach out to you shortly to see if there is anything further we can do to assist you with your order. - Kim, CS
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