Replacement Batteries Reviews 

Do not use this company. Ordered a Sony tv power unit 30 th April and still waiting. I have tried email, webchat online several times but still no reply. I have used their tracking system to see that the item is still in Beijing so have requested refund, whether I’ll get it or not we’ll see. Frustrating they do not reply.

Do not buy from this company. The battery finally arrived with the tracking information being provided by the company as totally useless. The battery that was shipped was not a genuine battery as advertised and trying to get information to return the item is proving very difficult.

Do not deal with this company...……...

Don't let the .co.uk address fool you, this is a Chinese company at its worst. Take it that there is every chance you will lose your money.

Fast and helpful service. Thank you.

Bought a razer charger and I received a used & scratched charger after 3 weeks waiting.

Why oh why did I not read the reviews first?! DO NOT ORDER FROM THIS COMPANY, IT IS A SCAM! I ordered as the website appeared to be in the UK and using Royal Mail for delivery. Neither is true. On realising my mistake, I tried tracking my order, only to find the Web-link to be fake or dead. I have emailed the company. I have tried contacting them through the various Web-links on the receipt, all are fake or dead. Even the website link is now dead. Now trying to get a refund through PayPal. Can't believe I was scammed. Don't make the same mistake.

I I bought the camera battery, from I Batteries,in good faith,but I believe it is a fake.After charging it just flashes green,but doesn’t work.As an older lady I can’t afford to throw my money,down the drain.I definitely did on this occasion

Ordered a month ago, nothing happened so contacted them, polite reply a few days later that they are processing it, still nothing, then they offered a discount to keep the order, still nothing so raised it with Paypal, who were the opposite, replied straight away, raised it with the suppliers (or non suppliers) and I got my money back yesterday. Over a month later and never a sign of the battery I ordered. My mistake as Dyson sent a new one in 3 days, it fits and works as it should but cost £60 or so, so why would I expect a nearly half price thing to work. must be getting silly in my older age

AVOID and pay more from a reputable company. How on earth this comes to the top of Google when searching for replacement batteries. They should be removed from the internet! I have been waiting for 2 weeks now for them to dispatch my order despite the website saying that they dispatch same day as ordering and 'ship fast'. This is an absolute scam. There is no way to contact the company, online chat is always marked as 'offline' and the email responses are the same default template responses. Absolutely shocking. I am quite disappointed in myself that I fell for it.

A scam not received anything and they not answering my emails
Hopefully PayPal will refund me the money

Agree - utter rubbish. Battery was second hand a runs for less than an hour

BE AWARE OF LONG DELIVERY TIME
I ordered a battery and recieved tracking details , none of which worked. I emailed for updates to the supplier and after a couple of exchanges no replies were recieved.
I ordered on 10th Jan and the battery arrived 1st Feb. Much longer than quoted and with insufficient information to explain where it was or way for me to track it.
Very disapointing service, so much so that I ordered another battery from a real UK based supplier and that arrived within a few days and recieved fantastic service. I will post a review of this company shortly.

I too should have read the reviews before I ordered a replacement battery for my laptop. They tell me it was sent on the 14/1/20 but the tracking number is not recognised. I have asked for the carriers details but no joy to date. Having read all the other reviews I will put this down to experience and try another company.

Complete Scam, Sent from China, Very slow shipping tracking impossible until parcel reaches the UK, say they use Royal Mail but they dont. Live chat is fake, it's email response only. Poor English translation. AVOID AVOID AVOID

Trying to get money back from Paypal

Ordered a Yoga battery, and to be fair, they delivered in 10 days.

However the battery was clearly 2nd hand and quite worthless. On complaining they said all the scratching and damage to the battery was down to storage handling(!).

After a lot of screaming they have refunded me in full, but do not seem to want their used battery back... funny that.

Wish I had read the reviews.

Ordered from what was looking like a UK company, stating "fast delivery", plastered with Royal Mail logos.

Item was shipped from China, not from the UK.

After 3-4 weeks, I raised a PayPal dispute, as it had not arrived and was not quick delivery as expected... The seller didn't really understand what I was saying when I said that I did not want it any more as I ordered from someone who is actually in the UK. (arrived next day).

After much banging of head against the wall, escalated it to PayPal, who then sided with the seller as tracking number says it was delivered. PayPal didn't even read the case, nor the painful emails going backwards and forwards. Next point of call is complaining to PayPal again, or ChargeBack from my Bank.

Update: Paypal have accepted the claim, but I have to return the item as a tracked service... To China...! £18 postage, but once delivered PayPal should refund me the £36. (Will still be £18 down).

Also the seller is undertaking VAT fraud as no VAT is charged and the CN22 is under declared. I've reported the seller to HMRC and provided evidence for them to investigate.

AVOID!!! DON'T WAIST YOUR TIME
Tried to contact company via 'Live chat'. All correspondence/placing details prior your SMS correspondence with service rep in Chinese language. None of the hyperlinks, listed on the site are working.
Upon reading earlier reviews it has alert me that this is not legitimate business and can be trusted to.

Wish I'd read the reviews on here before ordering. The batteries have never arrived despite me chasing them up on several occasions. Their customer service agent 'Tinchy' just fobs me off with poorly written excuses and asks that I be patient.

AVOID. AVOID. AVOID....

I totally agree with previous comments. this company is a scam and returns are not possible in spite of what is said on their web site.

I managed to get an email to them and was offered a £5 GBP "compensation" having spent over £40. I'm going to try to recover my money through my debit card provider.

NO ONE SHOULD USE THIS COMPANY THEY NEED REMOVING FROM THE INTERNET!!

As others have mentioned this website is based in China where batteries cannot be returned from the UK by any courier company. The UK registered website has no UK based address to return orders. Be very careful if you order from this company as contacting this company is nigh on impossible. The online chat is always offline and the email server down/misconfigured so email isn't possible.
I bought a battery in error and had to ask PayPay to make contact with the seller using an email not displayed on the corporate website. Once contact was made with the seller I was repeatedly asked to return the battery to a Chinese address even after I informed them this wasn't possible from the UK. I'm now £50 down with no means of filing a RMA.