Replacementlenses.net Reviews 664

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are genuine, high-quality, and perfectly fit their frames, often making their old glasses feel new again. Many consumers highlight the excellent service and straightforward ordering process, appreciating the clear choices and competitive pricing. The delivery service is frequently described as fast and efficient, with good communication throughout the shipping process. However, some customers also noted issues with delivery times, particularly for international orders, with some experiencing delays or packages being stuck in transit. A few people received incorrect parts or lenses, or found that tools provided were not effective, leading to difficulties in fitting.

What people talk about most

Product

Customers consistently note positive experiences with product quality and authenticity. Many reviewers praise... See more

Quality

Clients share positive opinions on quality, with many reviewers finding authentic and original replacement... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery, with some... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and fast, with... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had damaged my new frames and thought I would have to purchase another complete pair of glasses. As a final attempt, I found Replacement Lenses on line. Not only did I find my brand of frames, I ha... See more

Company replied

Rated 5 out of 5 stars

I’m incredibly happy with my experience! I was able to order replacement parts for my favorite sunglasses, which already made my day. What really stood out was how thoughtfully they helped me find exa... See more

Company replied

Rated 5 out of 5 stars

Arm replacements are perfect, and every detail was met. Shipping was also not bad for an international order. Package arrived in perfect condition. Arm has been replaced already with perfect fit. Th... See more

Company replied

Rated 5 out of 5 stars

Got the exact size, color, and type of lense for my Raybans, and they were real crystal lenses directly from Rayban. I did have to wait a few weeks to get them from Europe, but the package got here s... See more

Company replied


Company details

  1. Sunglasses Store
  2. Optician

Written by the company

At replacementlenses.net, we are your one-stop shop for repairing your Ray-Ban and Oakley sunglasses. We offer a wide range of original and compatible replacement parts, including lenses, arms, bridges, nose pads, and more, ensuring your sunglasses look and function like new. Additionally, we provide high-quality prescription glasses and lenses tailored to your specific visual needs. Trust us to restore and customize your eyewear with the precision and quality you deserve.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Brilliant same as the original ones

Brilliant same as the original ones

September 16, 2025
Unprompted review
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Reply from Replacementlenses.net

Thanks a lot, Paul! 🙌
We’re so glad to hear the lenses were just like the originals — that’s exactly what we aim for. 💫
Enjoy your refreshed glasses, and we’ll be happy to help anytime you need us again! 😎🕶️

Rated 5 out of 5 stars

A good service quick and the replacemet…

A good service quick and the replacemet glasset was original and as discribed.

September 11, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much! 🙌
We’re delighted to know the replacement glasses were exactly as described and that the service felt quick and smooth. 💫
Your satisfaction is the best reward for us — we’ll be here whenever you need us again! 😎🕶️

Rated 5 out of 5 stars

Original Ray-ban lenses

Original Ray-ban lenses, as described. Excellent product. Fast shipping, pleasure to work with.

September 17, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much, Ivaylo! 🙏
We’re thrilled to hear you’re happy with your original Ray-Ban lenses and that the shipping was fast and smooth. 💫
It’s a real pleasure serving you — we’ll be here anytime you need us again! 😎🕶️

Rated 1 out of 5 stars

Huge let down on service. 4 weeks later still waiting for my order.

Placed an order 8/14/25, paid for 5 days express shipping. A month later, Still waiting for the order. Sent multiples request for status with no reply back. Customer Service line from 4am to 6am EST. That’s a joke.Do not recommend.

September 15, 2025
Unprompted review
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Reply from Replacementlenses.net

Hi Pedro,
We’re very sorry for the experience you had 🙏. We’d like to clarify a few points to avoid misunderstandings: your order was placed with USPS Priority Mail (not express), which can take up to 17 business days. In your case, we actually upgraded the shipping to UPS Standard at no extra cost in order to improve delivery times.
Unfortunately, since these were among the very first shipments with UPS, there were some unexpected issues on the carrier’s side and your package got lost. Our customer service team — available both mornings and afternoons — did reach out to you to offer a free reshipment by UPS Express, but we didn’t receive a reply.
We truly regret the frustration this caused and thank you for your feedback, which helps us keep improving. 💫

Rated 5 out of 5 stars

Exactly what I ordered

Exactly what I ordered. I'm happy.

September 11, 2025
Unprompted review
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Reply from Replacementlenses.net

Thanks a lot, Alvin! 🙌
We’re so glad everything was exactly as you ordered and that you’re happy with it. 💫
That’s always our goal — we’ll be here whenever you need us again! 😎🕶️

Rated 5 out of 5 stars

Sunglasses Arm replacement

Product just as described, perfect replacement arm for my Raybans. Highly recommend using company for authentic replacement parts.

September 6, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much, Raymond! 🙏
We’re delighted to hear the replacement arm was a perfect fit for your Ray-Bans and that you’re happy with the authenticity. 💫
Your recommendation means the world to us — we’ll be here anytime you need more parts or support! 😎🕶️

Rated 5 out of 5 stars

Exact Replacement Parts

You had the exact replacement parts for my frames at a reasonable price. This saved me from having to replace the frames and possibly the lenses.

September 5, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much, Joseph! 🙌
We’re thrilled we could provide the exact replacement parts you needed and help you save your frames (and lenses!) without the hassle of replacing everything. 💫
Your satisfaction is the best reward for us — we’ll be here anytime you need us again! 😎🕶️

Rated 5 out of 5 stars

Eerything was good

Eerything was good, the replacement lenses for glasses came well packaged and within the specified time. Thank you for your work

August 29, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much, Ihor! 🙏
We’re really glad to hear the replacement lenses arrived on time, well packaged, and just as expected. 💫
It means a lot that you took the time to share your experience — we’ll be here anytime you need us again! 😎🕶️

Rated 5 out of 5 stars

The replacement arms were the exact…

The replacement arms were the exact ones I needed. Delivery to the US was a bit longer, but well worth the wait.

August 18, 2025
Unprompted review
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Reply from Replacementlenses.net

We’re so glad to hear the replacement arms were just what you needed! 🙌
Thanks a lot for your patience with the shipping time to the US — it means the world that you found it worth the wait. 💫
Enjoy your refreshed glasses, and we’ll be here whenever you need us again! 😎🕶️

Rated 5 out of 5 stars

Highly recommended

It was my second order from this shop and happy as always with the service and the product. Highly recommend!

September 1, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much, Michal! 🙏
It means a lot to us that you came back for a second order and that we could make you just as happy again. 💫
Your kind words and recommendation are the best reward we could hope for. We’ll be here anytime you need us! 😎🕶️

Rated 5 out of 5 stars

New lenses with logo for rayban

Received the item lenses for my rayban sunglasses. It has a logo on the lenses. Im so pleased by this item. I would order lenses for my husband's Oakley sunglasses. FYI, shipping takes like 3wks. But no big deal. It is legit anyway. Thank you!

September 6, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much, Leilani! 💖
We’re over the moon to hear how pleased you are with your new Ray-Ban lenses, and we love that you’re already thinking of your husband’s Oakleys too. 🙌
Thanks for your patience with the shipping — we’ll keep working to make it faster, but it makes us so happy to know you feel it was worth the wait. Enjoy your sunnies, and see you again soon! 😎🕶️

Rated 5 out of 5 stars

Excellent customer service.

Great customer service.
They gave quick & accurate replies to all my questions and the replacement lenses were delivered in the stated timeframe

September 8, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much, John! 🌟
We’re delighted our team could give you quick and clear answers — helping out is what we love most. 🙌
And we’re just as glad the replacement lenses reached you right on time. We’ll always be here whenever you need us again! 😎🕶️

Rated 5 out of 5 stars

Super fast shipping to England

Super fast shipping to England
Fit perfectly
100% recommended

August 23, 2025
Unprompted review
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Reply from Replacementlenses.net

Thanks a million, Rich! 🙌
We’re so happy your order made it to England super fast and that the fit is spot on. Hearing your 100% recommendation honestly makes our day. 💫
We’ll be ready anytime you need us again — always with the same care and speed! 😎🕶️

Rated 1 out of 5 stars

Ordered screws for my raybans

Ordered screws for my raybans. The page suggested accessories, including a 3 in 1 screwdriver, ordered that thinking it would make my life easy.
Next day wondered if it was the correct screwdriver. Made enquiry, no response. Three weeks, no order sent. Enquiry again. Order held up due no payment. Another email, no response. It goes on and on. Finally get a response, screwdriver incorrect. Will need to re order, except postage now 3 times what I previously paid. Website page changed to correct screwdriver. Many more emails no result. Request to make compliant. Get supervisor. No change in attitude. It’s a $9 screwdriver, incorrectly advertised as an “accessory” for screws as it is the wrong size, why not do the right thing, admit the mistake and fix it. No, not these einsteins. Good luck, you’ll need it. Lucky I paid with PayPal.

September 1, 2025
Unprompted review
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Reply from Replacementlenses.net

Hi Tim,
Thank you for sharing your feedback. We’re sorry to hear about your frustration. 🙏
Just to clarify: before shipping, our team confirmed with you which product was needed and sent a dedicated payment link. We then waited 10 days for your reply, but unfortunately, we didn’t receive any response, so the order couldn’t move forward.
We completely understand how disappointing this must have felt and regret that the process caused such frustration. If you’d like, please reach out to us directly — we’ll be happy to help find a smooth solution for you.

Rated 5 out of 5 stars

RB 3025 lenses

2 pairs of lenses for RB aviator 3025 (58 and 62mm).

Received in France in 4 or 5 days.
Package very well protected.

Original lenses with RB logo and the P if polarized (one is).

I just regret I didn't order the screws with it.

August 30, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much, Julien! 🙏
We’re thrilled to know your Aviator lenses arrived safely in just a few days and that you’re happy with their quality. ✨ The RB logo (and the “P” for polarized!) always makes it feel extra special.
Next time, we’ll be ready with the screws too 😉 — and we’ll be here whenever you need us again. 😎🕶️

Rated 5 out of 5 stars

Scratched lens

Lenses arrived in perfect order and exactly as original. The fitting video was very helpful and accurately described the process.

August 14, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much, Alistair! 🌟
We’re delighted to hear your lenses arrived in perfect condition and that they matched the originals exactly. Knowing the fitting video helped you through the process makes us extra happy — that’s exactly why we made it. 🙌
Enjoy your refreshed glasses, and we’ll be here anytime you need us again! 😎🕶️

Rated 5 out of 5 stars

Provides both original Ray-Ban lenses…

Provides both original Ray-Ban lenses and quality third party ones. They beat the price of my local optician by 2x. Delivery was a bit slow, but I don’t know how they source their items.

August 22, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much for your feedback! 🌟
We’re delighted to hear you appreciate both our original and third-party Ray-Ban lenses, and that we could offer you a better price than your local optician. 🙌
We’re sorry the delivery took a little longer than expected — we’ll keep working hard to make this part of the experience smoother. Your input really helps us improve, and we’re grateful you shared it. 💖

Rated 5 out of 5 stars

Ordered replacement arms for my glasses…

Ordered replacement arms for my glasses and they fit perfect. Would definitely buy from this seller again.

August 15, 2025
Unprompted review
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Reply from Replacementlenses.net

That’s fantastic to hear, Billy! 🙌
We’re so glad the replacement arms fit your glasses perfectly — there’s nothing better than bringing a favorite pair back to life. 💖
Thank you for trusting us, and we’ll be more than happy to help again whenever you need. 😎🕶️

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast delivery and genuine Ray-Ban lenses.
Would definitely recommend

August 21, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much, Steve! 🌟
We’re thrilled to hear that you’re happy with the service and your new Ray-Ban lenses. Knowing that you’d recommend us means the world — it’s the best compliment we could ever receive. 💖
We’ll be here anytime you need us again — fast and with a smile! 😎🕶️

Rated 5 out of 5 stars

The best experience

I want to recommend this company. They send me my lences the way I ordered. Came on time, everything was right fit perfect on my rayban. Thank you so much. Until next time.

August 19, 2025
Unprompted review
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Reply from Replacementlenses.net

Hi Juan Carlos! 😊
Thank you so much for your kind words and recommendation! We’re really happy everything arrived on time and that the lenses fit your Ray-Bans perfectly 🕶️👌
It was a pleasure to serve you — and we look forward to next time! 🙌
Have a great summer! 🌞
Best regards,
The ReplacementLenses.net Team 💛

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