Reprise Financial Reviews 22,806

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the loan application process clear and easy to understand. Many found the customer service exceptional, highlighting the personalized and knowledgeable assistance received, with quick response times and smooth transitions. The overall service is frequently described as excellent, with many people appreciating the efficiency and speed of funding, often receiving money in their accounts within days. However, some customers also noted issues with the payment process, mentioning daily interest charges and delays in processing payments which led to increased interest. A few people experienced difficulties with customer service, having to repeat their situation to multiple representatives or encountering issues with the online system.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpful, friendly, and... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism and... See more

User experience

Customers had positive experiences with user_experience. Reviewers consistently describe the process as easy,... See more

Payment

Consumers generally find the payment process to be positive, highlighting fast funding and quick deposits,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trust it’s what made me to apply with reprise, they are clear on how the process will be, they are professional and friendly, they make you feel confident about the process it feels like you are talki... See more

Company replied

Rated 5 out of 5 stars

It was great! First time ever doing a loan online. It was ver user friendly and when I needed help I received it from a life customer service responding in a polite and knowledgeable way. In less t... See more

Company replied

Rated 5 out of 5 stars

Ms. Stacey Dorsey was a complete joy to work with. Her personality and professionalism made this an amazing experience. I'm most grateful for all she did to make this by far the best loan experien... See more

Company replied

Rated 5 out of 5 stars

My overall experience was good with Reprise Financial and will definitely be using them again. It only took one day to get approved for a loan and fully funded in 2 days. Thank you for giving me a ch... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Loan Agency

Written by the company

We were founded in 2012 with the belief that more people want a simple and reliable way to take back their finances or to get the funds they need for life’s unexpected events, emergencies, bill consolidation and much more. Reprise has funded over 2.7 billion dollars in loans to date which are served by our best-in-class customer service team members. In 2022, we rebranded as Reprise Financial as a symbol of this renewed commitment to our customers. In addition to being the best source for personal loans up to $25,000, we offer consumers financial tips and credit education so that they can take back control of their finances and gain not only the funding they deserve, but also financial knowledge and health along the way. Simple.Reliable.Reprise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23K reviews

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Rated 5 out of 5 stars

It was very easy

It was very easy , the people were nice and communicated well and the paperwork was user friendly also . Would definitely recommend to others in the future.

April 16, 2026
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Reply from Reprise Financial

We appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

Very easy to work with

Very easy to work with, they answer all my questions and help along the way!!

April 16, 2026
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Reply from Reprise Financial

Thank you for sharing your review!

Rated 5 out of 5 stars

The process was easy

The process was easy, decently quick and money was put in bank within 24 hours. Really helped when I needed it due to a car breaking down. I was so stressed, the process definitely helped relieve that.
Interest is high, but not a surprise there.

April 14, 2026
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Reply from Reprise Financial

Thank you for sharing your valuable feedback.

Rated 5 out of 5 stars

I run in to a little financial…

I run in to a little financial difficulties and I decided to get a loan from Reprise.
To my surprise this loan was the quickest and effortless loan I ever applied for and received the next day this loan was hassled free I would encourage anyone if you need a quick personal loan assistance try Reprise customer service was awesome 👏

April 16, 2026
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Reply from Reprise Financial

We are glad to hear that we could help! Thank you for taking the time to share your experience with us.

Rated 5 out of 5 stars

Great Experience

Customer service is great and funds deposited within 24-48 hours.

April 16, 2026
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Reply from Reprise Financial

Thank you for sharing your review!

Rated 4 out of 5 stars

They are real good at helping the…

They are real good at helping the people who don’t really do well with internet banking such as was my case. Thanks for being so patient

April 17, 2026
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Reply from Reprise Financial

We appreciate you taking the time to share your experience!

Rated 1 out of 5 stars

Worst loan company EVER

The process getting the loan was simple! Paying off the loan is the worst experience I've ever had. Not only do they charge DAILY intrest, which I did not find out until a few weeks ago, they take their time processing the payment, which in turn pays more intrest on what your trying to pay off! Then when I made a big payment, they put it as a "cash advance" and I was charged another $100... This company is a rip off! I do not and will not recommend them to my worst enemy.

April 6, 2026
Unprompted review
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Reply from Reprise Financial

We sincerely apologize for any frustration you may have experienced. Unfortunately, we were unable to locate your loan using the information provided in your review. We would appreciate the opportunity to discuss your concerns further. Please contact our Customer Advocacy team at 833‑731‑3178 so we can further discuss your experience.

Rated 5 out of 5 stars

Fast & Easy Process

The process was seamless from beginning to end. Both the technical side with transitions from the Credit Karma site and the application process, then with the personal update calls from your customer service allowed for a timely completion. Thank you.

April 16, 2026
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Reply from Reprise Financial

We appreciate you sharing your positive experience with us!

Rated 1 out of 5 stars

Gave me the run around and had to call…

Gave me the run around and had to call twice before being told I didn't get enough income to qualify for a simple loan.My credit scores are good but it was not enough for them.

April 21, 2026
Unprompted review
Reprise Financial logo

Reply from Reprise Financial

Thank you for your feedback. We verify income for all applicants to ensure we are not approving loans for individuals who may struggle to repay them. While your credit scores are strong, we also need to confirm that the loan is affordable based on your current income. Some lenders may approve loans without this level of review, but we do not believe that is an ethical approach. If you can provide documentation of any additional income, we would be happy to reconsider your application.

Rated 4 out of 5 stars

Title Loan

The loan process was straightforward- however when info was required- the reps kept calling even though I had already spoken to one- had to keep repeating the same thing over again- it was not noted or being auto dialed

April 16, 2026
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Reply from Reprise Financial

Thank you for bringing this to our attention. We appreciate your valuable feedback.

Rated 1 out of 5 stars

Scummy, predatory practices, pushy staff

Scummy, predatory tactics. Claim you're 'pre-approved!' then the staff member who calls you will push really hard for you to increase the amount you're applying for. Then they deny the loan even if you don't agree to the increased amount. Clearly wasn't 'pre-approved' then, and practices like this should be banned.

April 21, 2026
Unprompted review
Reprise Financial logo

Reply from Reprise Financial

We sincerely apologize your experience did not meet your expectations. We were unable to locate your application based on the information provided in your review. If you would like to discuss further, please call our customer advocacy number at 833-731-3178.

Rated 5 out of 5 stars

I’m so happy with the service that…

I’m so happy with the service that reprise representatives gave me overall the fast loan. Thank you all

March 31, 2026
Reprise Financial logo

Reply from Reprise Financial

We're so happy to hear that you had a great experience with us! Thank you for sharing your review.

Rated 5 out of 5 stars

Great experience

Great experience, customer service fast and efficient

April 18, 2026
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Reply from Reprise Financial

We appreciate you sharing your feedback and are so glad you had a positive experience!

Rated 5 out of 5 stars

Great service

Great service, informative and timely very easy process!

April 13, 2026
Reprise Financial logo

Reply from Reprise Financial

We appreciate you taking the time to share your feedback with us!

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